Five stars
Robert B
Customer Reviews for Winnsboro Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy experience dropping off - great folks.
JONATHAN BThe best service ever. Quick and Profesional. Merci
WILLIAM HEverything was good and your customer service was good. I will rent from you again and will tell my friends about you services.
DOROTHY JThe trailer rental experience I had, in picking up and dropping off, was actually The BEST customer service I've ever recieved, "anywhere, for anything" in all my 54 yrs of living. Kim is not only professional, respectful and knowledgeable, but she's the rare breed of a customer service representative, who actually cares about her customers needs, and what they might be facing. Whether it's an uncertain move, or what kind of blocks your storage building is gona need. She actually takes the time to show she cares.. I not only give Winnsboro Storage a 5 star⭐️ thumbs up and will be recommending from now on, to everyone, everywhere, but I also hope she gets promoted and raised to a standard where she belongs. And that's at the top o' the ladder! It may sound cliche, but life would be a much better place, with more Kim's in the world. Thank You, Uhaul and Winnsboro Storage, for having such an excellent representative ⭐️⭐️⭐️⭐️⭐️
Bernard SWe dropped off on the weekend, left the key in the drop off box.
Jeffrey WNobody was there or would come in to recieve our trailer. *However, your phone representative, Jay, helped tremendously. Without his help over the phone to drop and leave the trailer, it simply wouldn't have been possible for a non-tech savvy person like myself. Over-all, I'll still recommend yal, because of Jay, and especially the man who rented us the trailer in Muskogee, Ok. They both deserve a promotion if it was up to me.
Bernard SExcellent service… Thank you
Desherman PGet the service person to learn better English
yvonne lVery courteous and professional
yvonne lGreat experience.
Phillips LVery good service. Always very polite and courteous .
Darrell TOur rep was very helpful and super easy to work with. Thank you !!
PAM GKim is a awesome worker,she’s a nice person and she does her job well.
KELVIN AService was fast and friendly....
KELLY BDid an awesome job!! Thanks for everything !
MICHELLE NNot a thing
Christopher JStaff very friendly and accommodating. Was in and out in a matter of minutes.
JESSE PNothing!!
mandy gKimberly, the location manager, is an absolute angel. She went above and beyond to ensure all of my UHAUL needs were perfectly attended. Customer service of the year award is due.
Summer BThe service was perfect
SKYLER MOne of the tires had separated and had to be replaced on my way home.
Kevin RThe only thing I could see to improve on is some kind of jack or lift to make it easier for the Uhaul rep to hook the trailer to the vehicle. Ms. Kim lifted the tongue of the dual wheel enclosed trailer and held it up while I backed up to it. If I had known what she had to do I would've picked it up while she backed up my truck. Not saying she didn't do a good job, but with some type of lifted equipment would be helpful. Kim did an excellent job with Everything. Definitely will be using them again.
BUBBA B