Évaluations des clients Greenwich Hardware Company

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Greenwich Hardware Company

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Ann R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carolyn Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas P. le

Évaluation :

The trailer leaked my furniture got wet The drop off location was closed tried to call them no answer so I had to go out of my to drop the trailer off

MARK C. le

Évaluation :

When I rented the vehicle online at 12 noon and picked up at 12:30 I thought I had it for 24 hours I was told that it must be back by 5:30 that evening or 830 the next morning. I was surprised I did not have it available to me till 12 o'clock the next day.

Marcial A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Janet C. le

Évaluation :

We dropped off after hours and there wasn’t a parking spot available. We had to squeeze into a spot that was not big enough for the truck. The next day we were charged a $25 cleaning fee for not folding all the blankets. Really ridiculous given they need to be cleaned, folded and bagged by uhaul for the next customer. The truck was left cleaned and spotless.

Peter S. le

Évaluation :

Le client n'a pas laissé de commentaire.

John W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas J. le

Évaluation :

Le client n'a pas laissé de commentaire.

joseph S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alexander S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Martin S. le

Évaluation :

Le client n'a pas laissé de commentaire.

lucio L. le

Évaluation :

Extremely convenient location for me, and very helpful staff

jay A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Victoria W. le

Évaluation :

Drop off/ return was very easy.

John Paul K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Everett B. le

Évaluation :

You're already doing an excellent job

joseph F. le

Évaluation :

Le client n'a pas laissé de commentaire.

mohamed H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Eugene M. le

Évaluation :

Wash the windows inside and out. Looks like they hadn't been done in months and I had to do it myself when I got home. Definitely a hazard.

Stephanie M. le

Évaluation :

Everything fine.

Cynthia H. le

Évaluation :

Le client n'a pas laissé de commentaire.

carmela M. le

Évaluation :

Nothing. Thank you.

Chrisotpher P. le

Évaluation :

yard personnel were very helpful and enabled me to extract the 6x12 trailer from a tight spot easily.

Julie T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Igor O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anand M. le

Évaluation :

It was a terrible experience overall! The truck was initially not available and the staff at the store had no interest in resolving the situation. And then no one picks up at the 1-800 number! It’s terrible!

Kara B. le

Évaluation :

The rep from the Greenwich location informed me we can change the drop-off location in which he changed it so that I can drop it off where I would like in the area (instead of the Patterson, NY location I originally had). I asked if Danbury, CT was applicable and he said yes. I had two other people hear him tell me this. So, I go to drop it off at 75 Division Street in Danbury, CT in which the lady informs me that this is not the correct location and that if I leave it there, I will be charged a significant fee. I explained the situation and she did not seem to want to hear it - she was incredibly rude and had no desire to help saying that she was leaving (believe me, I understand when its the end of your shift after a long day and wanting to go home, but there is a way to handle it). The woman from the Danbury location tells me to call a 1-800 # where I spoke with a customer service representative. This representative apparently did not want to deal with the situation either and transfers me in which I receive a message saying to call back during business hours and then receive a dial tone. In order to avoid the significant fee that the Danbury rep told me about, and since I could not speak with anyone, I had no other choice but to bring it back to the Patterson location, now using more gas and putting more miles on the vehicle. I then receive another fee which I'm assuming is due to the overuse of gas and mileage. I am incredibly frustrated and overall had a TERRIBLE experience with UHaul. I would not recommend!

Augustinho S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul Q. le

Évaluation :

Had another pickup location due to poorly timed construction.

John R. le

Évaluation :

Check out was slow. Done on cell phone by clerk. He says Uhaul keeps changing the software and that slows things down. People were very nice, though.

Randall B. le

Évaluation :

Le client n'a pas laissé de commentaire.

SILVIA M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathy J. le

Évaluation :

Le client n'a pas laissé de commentaire.

suzanne D. le

Évaluation :

Le client n'a pas laissé de commentaire.