Le client n'a pas laissé de commentaire.Michael B.
Customer Reviews for Guard All Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Kingman, AZ 86409
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 9h am à 2h pm
Heures d'ouverture spéciales
- 9/5/2022: Fermé
- 11/24/2022: Fermé
- 12/25/2022: Fermé
- 1/1/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Linda P.
The U-Haul back door was in need of a cable fix. The manager and staff went above and beyond to make sure my family was given a new truck. They were professional and accommodating with speed lightning service. Thank you April for your attention and considerations. My family appreciates excellent service. We will use this uhaul site again and tell others where you are located..Karmel B.
Le client n'a pas laissé de commentaire.DALE M.
April provided excellent service. No improvement needed.Loren K.
the only disappointing factor is after as many years as we had our storage unit to find out that we did not get our deposit back that was required at the time of our rental.STANTON B. | Expérience générale
Super kind and helpful and saved our tails in our desperate situation. Thanks Uhaul!!Kyle A.
Moving is never easy, it helps to have a friendly person to work with. Thank you April for being that person.Kenneth B.
Had a unit there for about 9 years straight, and not one problem, ever. Would rent there again whenever the need arises without a worry.CHRISTOPHER S. | Expérience générale
Le client n'a pas laissé de commentaire.Bill P.
UHaul forced me to change the original drop off location to this one, threatening to charge me extra if I didn't drop off at the new location on Bank St. When I complied, the very professional employee said I was scheduled to drop off at the original location and there was absolutely no reason for UHaul to send me to this location. Confusion!Lenore K.
I've used this location for years for truck rentals & storage. Manager/employees quick, honest & helpful.Kimberly S.
tHE CUSTOMER SERVICE WAS ABSOLUTELY THE BEST I've HAD IN AWHILE. I DONT GO TO INDEPENDENT DEALERS BECAUSE OF THE EQUIPMENT BEING DIRTY AND THE PROBLEMS WITH RENTAL CONTRACTS. NOT HERE EVERYTHING WAS RIGHT AND I WAS OUT OF THERE WITHIN 10 MINUTES , GRET JOB.steve S.
Le client n'a pas laissé de commentaire.joel P.
Drop off time was 7:00 am. Company does not open that early. What the person didn't know how to download the information requested. (I didn't know how thank God my niece was with me)Katherine G.
Le client n'a pas laissé de commentaire.Adrienne J. | Expérience générale
Le client n'a pas laissé de commentaire.SHANE C.
The vehicle was ready when I arrived and was clean and in good condition. FYI: Both rear tires indicated low pressure and requested that air be added but I didn't notice until I had left the pick-up lot. I was able to make this correction.Stephen W.
Everytime I have ever rented U-Haul equipment I've had a good experience, car dolly did great did what it was supposed to, and the person that rented it to me mad sure it was good before I used it.richard B.
Le client n'a pas laissé de commentaire.Kimberly B.
Great Facility..very secure..! Very easy to work with..!James G. | Expérience générale
Le client n'a pas laissé de commentaire.Manda F.
great folks to work with.Charles J. | Expérience générale
Le client n'a pas laissé de commentaire.James v. | Expérience générale
Ck maintenance on truckspete U.
Le client n'a pas laissé de commentaire.Tom O. | Expérience générale
Le client n'a pas laissé de commentaire.Wallace R.
Nothing I can think of. You guys are greatDAVID D.
Le client n'a pas laissé de commentaire.paul L.
Le client n'a pas laissé de commentaire.christine J.
Excellent experience - would highly recommend!SHIRLEY A.
I rented a truck for 2days. We didn't need it the 2nd day. We dropped off the Uhaul a day early expecting a 1 day refund? After reviewing my receipt...the refund was not there. The person I talk to said that's what you ordered...so that's what you pay for. Which leads me to look elsewhere for my next rental.KAREN G.
Super easy for a first time rental!larry L.
Le client n'a pas laissé de commentaire.Amy G. | Expérience générale
Le client n'a pas laissé de commentaire.Raeli Q.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.SANDRA H.
Check engine light came on on trip All gauges were normalRobert F.
Le client n'a pas laissé de commentaire.TERRY F.
Le client n'a pas laissé de commentaire.Robert R.
Yes thank you guys helped us in our move down From South Dakota lil over 2 years ago. Was goin to email you today and let you know that I was completely out of unit. and have it swept out and ready for use.Pat G. | Expérience générale
The agent was very friendly and took care of all our needsbeverly Z.
quick efficient. thanksDAVID M.
April is a great asset to U-haul!!James N.
Make your rentals more accessible/available.Judy S.
Le client n'a pas laissé de commentaire.alan B.
Wash and test drive the truck to make it is good for an out of state one way trip.STEVEN H.
Le client n'a pas laissé de commentaire.Stacy W. | Expérience générale
Just keep doing a great customer service , thank you !Jack B.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.Dina L.
Le client n'a pas laissé de commentaire.ROBERT G.
Everyone was so nice, we had used another storage place before and when it came time to move out they were very rude ..that is not the case with guardall. I took the letter in and they couldn't have been nicer .I will definitely use your storage place if needed in the future....thank you very muchSTEVEN E N. | Expérience générale
The customer service agent was very helpful however the hitch was difficult to remove due to a bent spring release lever.Carole R.
Lady who was at the front desk was great.Michelle C.
Le client n'a pas laissé de commentaire.wesley T.
The tires were bald.John A.
Le client n'a pas laissé de commentaire.sharon H.
The staff was very helpful and professional.steven p. | Expérience générale
Rude ....We would have left sooner than we did but we knew we were leaving.... I had to complain a couple times about the older heavy set lady there. There were a few instances with her but the latest was, Just the other day, told my family member at the gate , to move and get out of her way..She acts more like Rambo , than a office professional...ANGELA G. | Expérience générale
Thank you for the use if the unit. Am grateful to have found your business.Jamie N. | Expérience générale
Le client n'a pas laissé de commentaire.Terry L. | Expérience générale
Front office staff were professional and knowledgeable. My contacts with them always went well and matters were always taken care of in a timely manner.Lisa W. | Expérience générale
Great place very helpful staff.Mike S. | Expérience générale
Le client n'a pas laissé de commentaire.Dana R. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela H. | Expérience générale
The truck had something wrong with it. I push on the gas and it hesitated a lot. Sometimes pain to drive.from the hesitation. Sounds like fuel pump or fuel filter. Worker at store was nice.Mark S.
Le client n'a pas laissé de commentaire.DAWN S.
Le client n'a pas laissé de commentaire.Julio R.
Super friendly and VERY helpful. Went out of there way to get me the size I needed. Thank you so much You have great employees!!!!brenda o v. | Expérience générale
Thank You very much!Laura O. | Expérience générale
Very nice and friendlyLinda T. | Expérience générale
Great staff and place. Clean, secured and great overall. I have recommended you to many other people.STEVE M. | Expérience générale
Le client n'a pas laissé de commentaire.dennis B.
Excellent service overallPaul D.
Great service and all will go back and get a truck againWayne T.
the reservation was all screwed up and left me in a lurch and had to drive 60 miles outta my way to get what they had not what I wanted, honestly I hope I never have to use uhaul again.James W.
This truck had many issues... We had to pull over and let this truck rental of 1 186 for 4 days cool down . A 12 hour drive turned into 18 hours.... This company could care less of time lost...... No compensation, no apologies !!!!...Debora C.
Le client n'a pas laissé de commentaire.Karen R.
Le client n'a pas laissé de commentaire.Phillip B.
Le client n'a pas laissé de commentaire.Peggy F.
Le client n'a pas laissé de commentaire.Linda T.
Le client n'a pas laissé de commentaire.Timothy V.
Staff woman very helpful.Richard C.
Le client n'a pas laissé de commentaire.Robert H.
Everything worked very well. Trailer was excellent to pull.Mark E.
Nice lady.Steven F.
Trailer was parked too close to a utility pole and it was a lot of work to get it out. caused some damage to the fender on the passenger side. The person was helpful as much as she could have been. but we had to undo the hitch and move the very heavy trailer manuallyHoward R.
Le client n'a pas laissé de commentaire.CHRISTIAN MAGUIR R.
All goodeduardo G.
Le client n'a pas laissé de commentaire.GARY S.
No one there . Drop off ConfusingRobert D.
Le client n'a pas laissé de commentaire.ROBERT K.
Actually have the correct equipment that was reserved, don't expect the customer to drive 90 min to another pick up to go get it, make sure the drop off is close and not 2 hours away for the drop especially when there are drop offs everywhere along the way. It cost us more money, extra trips, and time, and incovenience because the reserved trailer was not there. I am sure others who wanted this trailer were also disappointed because we couldnt get the right size trailer as promised and it took extra days and trips.Ramon A.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Loretta M.
Won't be a next time. I reserved 2 weeks prior and when I got there they didn't have a 26 ft truck and was sent down the street and they didn't have it neither and sent me back. I ended up with a smaller truck. So I will never rent from Uhaul again unless something is done. And the way the world is this day and time,I'm sure nothing will be. MerciRick M.
Le client n'a pas laissé de commentaire.Daniel S.
Always a pleasure to rent hereTERESA M.
Le client n'a pas laissé de commentaire.Debra C.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Robert W.
We have rented from Guard All many times and they are terrific to work with. I would highly recommend them to anyone!SUSAN H.
Le client n'a pas laissé de commentaire.Deborah G.
Le client n'a pas laissé de commentaire.Darwyn B.
Korin was very sweet and amazing. She was very helpful from the moment I called. I wouldn't go anywhere else.Lydia W.
Keep friendly and courteous.Larry Allen W.
Le client n'a pas laissé de commentaire.NATASHA V.
The service was perfect, Theresa the manager at the store was very kind congenial and an a overall wonderful person to deal with!!! I highly recommend her, because of her outgoing charm, character and professionalismGreg D.
Great customer service, ran into a few problems with move in date and they really worked with me on rental agreement.James M.
You're doing just fine!Donald F.
The woman running the place was very kind and helpful and her store was very clean. She obviously takes pride in her place of business. her yard guy on the other hand was rude and visibly agitated about having to hook up our trailer in the rain. When we informed him the lights on the trailer didnt work, he said "they worked when I hooked it up, you probably made to sharp of a turn and broke the wiring" yet we hadnt even driven the vehicle yet when we noticed the lights not working. when he couldnt fix them he told me to take it to the corporate center and get it fixed. better to avoid the lot guy but I would definately still do business with the lady inside.Brian K.
Le client n'a pas laissé de commentaire.Cheryl S.
Fast and easy drop off. Very courteous also. Merci.Dean M.
Le client n'a pas laissé de commentaire.Joseph J.
Le client n'a pas laissé de commentaire.Michael B.
They were very understanding and helpful.DEL R.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Julian Q.
Excellent service. Highly recommended.Yancy W.
I don't think there is anything you can improve on. The facility is clean the people are pleasant and helpful; the service very good.Jean J.
Office lady, Theresa, was excellentUnamarie C.
th gal was great in helping meAl G. | Réservation
Totally satisfiedJulie P. | Expérience générale
I intended to leave and did not realize my rent was due the day before. I asked If I could perhaps pay a late fee for the one day, since I no longer needed the storage. I had to pay a whole month!linda v. | Expérience générale
when I need storage again I will be back. Everyone nice and helpfulDEAN S. | Expérience générale
very satisfied .... office staff couldn't have been more helpfulAlana P. | Expérience générale
If you're looking for a safe and secure storage, this is it. Plus, excellent staff and highly recommend them.Susie B. | Expérience générale
The service was excellent! Very friendly & helpful since we are new to the area . I will definitely recommend this place to everyone I know!Michael D. | Réservation
Clean, safe, secure and friendly.Ramon T. | Expérience générale
The staff was helpful anytime I had questions regarding storage and Uhaul rental. I would use Guardall for these services if I ever need them again in the future.Matthew W. | Expérience générale
MerciLanae H. | Expérience générale
To much dirt and dust blew in and got everything dirty.Michael V. | Expérience générale
staff was very accomidating and very friendly. the facility was over the top with security and was nice and tidy and cleanPrivacy R. | Premières impressions
MGR welcome to the facility. I really enjoyed my rental experience. I will look forward to going back to pay my rent in person. The storage was super clean and easy to access.Privacy R. | Premières impressions
I was surprised that the reservation that I made online at uhauls website for a inside unit ended up being an outside drive up unit. In the future would choose not to use the website for reservations.Privacy R. | Premières impressions