Stand outside locked door on phone, to be told to register in the app to pick up reservation. Only for the app to say my registration couldn't be done via uhaul/share after standing in the cold for 10 minutes. Then forced to by coverage that I opted out of on my reservation on the website, because they were "required to inlcude it on pickups|Jeffrey M.
Customer Reviews for Guardian Safe Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Nampa, ID 83687
(NORTHSIDE BLVD & BROADMORE)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Carol D.
I have rented the pick up on the past. I have paid cash when I returned it and the storage place that cash is not taken for the pick up rental. It put a damper on trying to rent the pick up.FRANCES A.
Young lady at counter was great. I checked the option for no insurance when ordering online but when dropping off truck found out it was "mandatory" for that truck. Just be honest up front with this as a surprise charge at end of rental is unprofessional.RAYMOND A.
Le client n'a pas laissé de commentaire.LINDA C.
I have nothing negative to say, I thought the young lady that was there Was very helpful and made our day a little bit better. ThanksJORDAN F.
Everything about this experience was difficult and stressful. The app isn't even functional. The online check-in and check-out was ridiculous and took multiple attempts. I will avoid using U-Haul at all costs.Tiffany F.
Le client n'a pas laissé de commentaire.CARLTON C.
The girl who helped me rent a truck was drop dead gorgeous.Derek S.
Le client n'a pas laissé de commentaire.Randy P.
Le client n'a pas laissé de commentaire.Billy P.
Your app is difficult to use upon return. It never takes the photo of the odometer. I had to get the young lady at the desk to help us. This is the second time that the app did not work on the return. Please improve this process.dee C.
The staff and equipment at this location were excellent. The 4 Star rating is due to a very limited parking area at the location making it difficult to move trailers/ trucks in and out in the entrance to a storage unit.BRADFORD T.
Le client n'a pas laissé de commentaire.CHELSEA P.
Le client n'a pas laissé de commentaire.SEAN N.
Le client n'a pas laissé de commentaire.David H.
I would not recommend a friend get Uhaul due to the scamming hidden fees.KEVIN B.
The area out front to hook up a trailer is quite limited, especially if other cars are parked. Not an ideal hookup location.Reid K.
JUST NEEDED A BIT OF A CLEANING INSIDE THE CAB OF THE TRUCK. LET THEM KNOW THAT THE CAB SMELLED OF CIGARETTESDonna V.