Évaluations des clients Gulf King Of Prussia

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gulf King Of Prussia

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Mellisa W. le

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Le client n'a pas laissé de commentaire.

wilson M. le

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When I went to pick up my U Haul it was hard to even understand the person behind the counter..He never explained anything to me..Especially about the distant gas mileage ..I was charged an extra 4 dollars for that..

Lindsay L. le

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Le client n'a pas laissé de commentaire.

andrew K. le

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Le client n'a pas laissé de commentaire.

Paul A. le

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mothing - had a good experience. Truck was available and transaction was in-person although I was expecting to have to use the app. I preferred the in-person transaction.

Kenneth P. le

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Le client n'a pas laissé de commentaire.

Kailey N. le

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Quick and easy. The truck was waiting for me when I got there.

Paul W. le

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Le client n'a pas laissé de commentaire.

Sarah L. le

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Complete rip off

Shira J. le

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It was very easy. Thanks!

Thomas C. le

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Le client n'a pas laissé de commentaire.

BRANDON B. le

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I was able to get in and out within 10 minutes.

Fnu A. le

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Le client n'a pas laissé de commentaire.

Katie F. le

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I was charged twice for my moving truck. They were not helpful nor easy to work with. Very frustrating.

Ameya J. le

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The representative needs to be professional. He is very unprofessional. And rude

Andrew B. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Terrible experience. I will never rent a U haul again. 1st drop off location incorrect, they couldn't take vehicle. 2nd drop off location, attendant had no clue about drop off reservation, made,me move the vehicle over 3 spots befire accepting it. Y3ne whole process is unprofessional, haphazard and poorly organized.

MARK J. le

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Le client n'a pas laissé de commentaire.

Jonathan A. le

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Absolutely unacceptable. I reserved a cargo van online on Friday the 16th to use on Saturday the 17th. I received a confirmation that the van would be ready at the location listed at 8:00am (I needed the van for 9:30am). I get to the location and the shop is closed on Saturdays. There is no one around and no way for me to get a van. After standing around wondering what I was going to do I receive a text from Uhaul saying that my van would be ready at a separate location at 10am. How is it possible for this company to screw up this badly? Overall I am extremely dissatisfied with Uhaul. Luckily, the man at the second location was a nice enough guy, but took forever to get me set up and check me back in. Very disorganized and just unacceptable across the board.

Timothy B. le

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Le client n'a pas laissé de commentaire.

William B. le

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When I returned the truck, the owner made me park the truck into a spot that it could not fit into and kept telling me to repark it. Wasted 20 minutes on something that he should be doing. He then asked me to fill up the tank with gas until it could not take more. He made me essentially put an extra 3 gallons of gas in above what I used. Overall, very rude service and clearly a shady operation. I felt swindled by this dealer. Not what I expect from Uhaul.

Greg W. le

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Very slow in the process of pick up. The person behind the counter had much difficulty printing the contract along with processing the paperwork.

Alex H. le

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Rental was not ready. Tax rates were higher than quoted online. Was sent here even though they don't have auto transports when I rented one. Broken glass was on the ramp. Dolly was not ready to go in the truck. He wasn't even sure if he had one. There was un-recorded damage to the truck. It's also a gas station, and he would stop helping me if another customer came in to purchase a drink or gas.

Eric L. le

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My pickup location was changed last minute because the Gulf King of Prussia location was supposed to have the truck and equipment that I reserved. I have an email from Uhaul stating the truck and equipment were "guaranteed" to be at the location upon arrival. The King of Prussia location did not have the equipment that I reserved. After an hour on the phone which delayed my move, I was directed to pick up an Appliance dolly at a "Life Storage" facility in King of Prussia. Life Storage expected the appliance dolly dropped off back at their location. I explained that I booked a "one-way" rental and would dropping the Uhaul truck off in Philadelphia and not returning to King of Prussia. The receptionist at Life Storage acknowledged that I would not be dropping off the dolly at their location and they would work things out with Uhaul.

Augustin W. le

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The guys were very helpful and friendly.

Paul W. le

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Le client n'a pas laissé de commentaire.

Stephen W. le

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Le client n'a pas laissé de commentaire.

WILLIAM N. le

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Very bad. It took April ray in the social media sales team to resolve our horrible customer experience Cody and every one else in phone customer service did nothing help us fix the problem you created even after 90 minutes on the phone Cody said it would take three day to hear back from someone April resolved all our issues in 10 minutes. Same on you uhaul I will never use I haul ever again unless it is a local rental You want my money back

marni O. le

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Le client n'a pas laissé de commentaire.

MIchael C. le

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Le client n'a pas laissé de commentaire.

Jose L. le

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Le client n'a pas laissé de commentaire.