Customer Reviews for Gulf Shores Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gulf Shores Rentals

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Ashley S.
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Very helpful!

Lloyd S.
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Customer did not leave a comment.

Kyra J.
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Customer did not leave a comment.

Laurie J.
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Always use this location They are very friendly and always make sure I have what I need.

Alan E.
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Customer did not leave a comment.

Casey L.
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NA

LEE E.
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Customer did not leave a comment.

Kenneth C.
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always very helpful

Thomas B.
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Great owner. No issues

James W.
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Both staff members were a lot of fun and made drop off as simple as it could be.

Linda F.
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These people are the nicest and friendliest people to work with. Check in is a breeze. I pulled into the lot & the man called me by name and said you are checked in

Michael H.
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Customer did not leave a comment.

Jeff H.
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Operator was friendly and process was very simple.

David M.
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Customer did not leave a comment.

Sandra S.
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Customer did not leave a comment.

Debra B.
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Location was convenient, equipment in good condition and they offered more options than nearby dealers. Site was crowded without adequate parking; but that was offset by the friendly and helpful attitude of staff who provided service above what was expected. Will definitely use again.

steve J.
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Customer did not leave a comment.

William W.
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Original online reservation/confirmation was made for Gulf Shores location pickup. Somehow the pickup got moved to to 7321A County Road, Foley. I called the Foley location and told them I was upset that the pickup point had been moved because it was several miles from where I lived and it was moved without consulting me. The pickup got moved back to Gulf Shores but I’m still confused on how this happened??

Bryan A.
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Always great service at this location!

lisa S.
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Really nice guys running this business. Very helpful and concerned that everything is great for our move.

Christopher P.
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Nothing, everything was great

Stuart H.
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Customer did not leave a comment.

Robyn S.
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Customer did not leave a comment.

Rene S.
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The best in the Gulf, even a free Uhaul balpen was give to me as a token of appreciation. Dave has never let me down and exceeded all expectations.

Tim S.
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Great value and great service!

JIMMY V.
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Customer did not leave a comment.

Sarah S.
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Very helpful, knowledgeable and friendly. Best in customer service.

treasa C.
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Very nice ...

Robert V.
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The man was so very helpful and pleasant. Our thanks to him!

Jim H.
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Awesome customer service!

John O.
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Customer did not leave a comment.

Milton W.
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Customer did not leave a comment.

Jamie L.
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Customer did not leave a comment.

Scott H.
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Charles G.
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Brian F.
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Great service and extremely friendly.

GARY G.
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Customer did not leave a comment.

Samuel L.
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They pointed out the tire issue and said I was lucky to make the trip without a problem.

Leslie M.
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This is an excellent place to rent or return a UHaul. The staff could not be more knowledgeable or helpful.

Jeffrey M.
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Customer did not leave a comment.

KENNETH M.
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Always helpful and friendly

Lige P.
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Customer did not leave a comment.

dennis W.
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Always a great experience with this location.

Alexandra A.
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Customer did not leave a comment.

Brian R.
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We dropped the truck off after hours but when we called the next morning about an inoperative 12 volt adapter they were very appreciative.

Brad D.
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Customer did not leave a comment.

butch B.
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Rented from this location many times. I could not asked to be treated any better.

Lynda P.
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Once again, not disappointed! This was my 3rd time using Gulf Shores Uhaul. Love working with these guys.

Jeff S.
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No one was at the location when I dropped it off in the afternoon. No big deal. Dropped off there before.

Danny R.
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Customer did not leave a comment.

James M.
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Customer did not leave a comment.

Joseph B.
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Customer did not leave a comment.

Leroy E.
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Customer did not leave a comment.

Brent R.
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This location was extremely helpful to me from giving me a reminder as to their closing that day at around 1pm to the hook up of the trailer.

Melody P.
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I felt I was ripped off with what I paid for insurance for the trailer. I paid $70.00 when I made the reservation for insurance then another $102.00 when I picked up the trailer for a $293.00 trailer rental, totaling $487.00, a but exorbitant. This facility was run well though by very nice people. It's Uhaul that ripped me off.

Jeffrey B.
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Nothing to improve. Service was excellent.

Bradford A.
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Customer did not leave a comment.

PETER S.
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Outstanding as

Connie R.
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Customer did not leave a comment.

Van M.
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Quality owner/staff. The best. I’m an old guy... (60+) and have seen a lot. These guy are the standard by which others should be judged. Van McAlister Gulf Shores, Alabama

Bradley D.
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Well run and efficient. Friendly and helpful. Great experience.

Larry G.
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Customer did not leave a comment.

Manuel P.
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Super friendly and helpful. Highly recommend!

Kelly S.
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By far the best haul location. Consistently excellent service

Claude E.
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We first tried to drop off the auto transport at the Foley (Mackenzie St) and they were most uncooperative. We then went to theGulf Shores pickup location and they were wonderful.

Louie B.
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Everything was great

Jerry L.
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You couldn't ask for better service.

Greg F.
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Customer did not leave a comment.

Joe G.
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Very friendly and professional

Danny R.
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Customer did not leave a comment.

tom W.
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Phil L.
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I did an after hours drop off so I didn't meet any employees but the lot although really full of equipment was well organized and easy to find.

Rene S.
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Outstanding customer services is making this the best Uhaul experience in the Nation. A True Ambassador for Uhaul.

Michael A.
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David is always helpful and professional. Kindly listens and provides customer with satisfaction

Samuel S.
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Customer did not leave a comment.

Layla S.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

John H.
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Customer did not leave a comment.

larry L.
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David at pick up location is very friendly and knowledgeable and very helpful. I would use him every time.

David L.
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Couldn't have been easier and they were very helpful and friendly

SUE V.
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Not open. Items at drop off were put in a box on the outside wall of the office.

Kerry D.
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David Durahm is ALWAYS kind bad helpful.

Warren A.
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Great customer service as always! Equipment was readily available and ready to go!

David N.
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Customer did not leave a comment.

Cornelius M.
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Continue making your customer happy ...very pleased

Michael B.
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Easy drop off in terms of location. The U-Haul website continuously lost connection.

Lynda P.
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I was completely happy with the service and equipment. The truck was clean and ready to go when I arrived. The paperwork was handled efficiently and professional. This is my second time using this location and I was very satisfied both times. I will use them again.

Carrie B.
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Best uhaul location we have ever had. They got us in and out very quickly.

Craig R.
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Nice guys and quick

JOHN S.
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Very courteous Quick and efficient. He runs a tight ship... Thankyou....

JOSEPH L.
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Great friendly service

JOHN H.
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Nothing. The service was more than great.

Gabriel D.
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Great customer service! Had a small move and everything worked out perfectly with the Uhaul.

John M.
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Outstanding Experience

Mariea T.
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The gentlemen at this location were extremely helpful! They took great care of us. Thank you!

Dave M.
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This place was wonderful and I plan on visiting this business anytime I can. Fast friendly and helpful!!

Richard E.
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David Durham provided excellent service as always.

GARY G.
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Customer did not leave a comment.

Leon M.
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On the website it states that the truck would have a receiver hitch. Well it did not so it was a waste of money. Please update your website so other people will not encounter the same problem

Alexei B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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