Customer Reviews for Hi Way 412 Auto Sls
(U-Haul Neighborhood Dealer)

62 évaluations

30355 S 4230 Rd No A   Inola, OK 74036
(E Of Hwy 88 On Hwy 412)

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

30355 S 4230 Rd No A
Inola, OK 74036
(E Of Hwy 88 On Hwy 412)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

I had to wait almost 2 hours to get the property owners to show up for me to get the uhaul. The website showed they had an appliance dolly, which they did not! I had to go to Pryor to get one.

Lori W. 
Évaluation :
1

the place was junkie. there was no one there even though the sign said open. could not reach them using the phone number posted.

Susan W. 
Évaluation :
1

We have been over charged, when we returned the I haul to the location no one was there and so the charged us for another day. And that isn't acceptable

BRANDY A. 
Évaluation :
1

Pulled in after dark and could not see a drop box or any signs. The sensor alerted someone who drove up and told me to leave the keys in it and go because we were setting the sensors off.

Cody P. 
Évaluation :
2

Owner was rude and could have done a better job.

JAMES H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brent P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DELLA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAX A. 
Évaluation :
1

I had to go 15 miles out of my way to pick up the truck. The place was nasty and smelled. No utility dolly or blankets that I requested. Had to go to another location for dolly. No one had blankets. Everyone was rude on the unsullied customer service line and would not help me. Will never use uhaul again.

Genia J. 
Évaluation :
5

Good people to work with, very polite.

RONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

philip S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M. 
Évaluation :
5

Great job!!

Pat T. 
Évaluation :
5

I order this equipment on the internet, pick up at STEDDUM WRECKER SERVICE LLC. ,after phone call pick up at Inola Tool & Equipment Rental, at this location and then pick up at Hi Way 412 Auto Sls, had to redo all paper work at this location, lost two hours trying to get the equipment on the road. keep emails as proof

Jimmie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamie R. 
Évaluation :
5

Karl is great to work with! We couldn't ask for better service! Thank you, Karl!

DALE Y. 
Évaluation :
1

We had made a reservation, for Pryor, Ok. Graham Ave address. It is right across the street from the storage facility where are belongings were stored. We received a call the day before we were to pick up, that the Pryor location did not have our 26ft truck. We were told of new location. We had a 8:00 pick up time, there was no one there. The contact phone number was a fax line. We could not contact them. Thankfully, after nine AM, a delivery had arrived for this location and they had the contact number for the owner. The owner was aware, their phone number was in the system, was a fax number, and said they told U-haul of such. We had friends and family waiting on our trucks arrival. We left, some time near 10:00 AM, with our truck. We were told, inspection of truck, was not necessary, as we had the damage waiver. I drove to the nearest service station, and found the truck was a quart low on oil, so we added such. Note:People were nice, but the office was filthy, had a dog in a crate, and smelled. I realize, a lot of reservations are no shows, but this was a terrible start to our move. The truck performed as it should, thankful for that.

steven G. 
Évaluation :
5

Took a while to find where to turn overdrive on, resulting in quite a bit of fuel use. Button on dash could use a label.

Anthony W. 
Évaluation :
5

Very helpful!

Thomas J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamie R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

don B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

don B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

roger M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laural S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TOMMY C. 
Évaluation :
3

We were not told to make sure and refuel before returning the truck. Also, I would have liked to know I could check in the truck online instead of waiting in line. It caused me to turn in the truck a few minutes late.

Hanna B. 
Évaluation :
5

didn't drop son in law did and he had no complaints other than their computers were down.

michele A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA M. 
Évaluation :
5

friendly and speedy service.

Arlene P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daryl S. 
Évaluation :
4

They were very helpful!

Shane T. 
Évaluation :
3

Actually have a truck in the same town as customer requested to pick it up. Don't wait until the day before pickup to tell customer they'll have to drive 30 miles out of the way to get equipment. I was told I'd get $50 off rental, but I haven't seen it yet.

jimmy J. 
Évaluation :
1

No obvious signage was placed as to office location in this cluttered storage building / UHaul facility. There were 3 men working outside, moving metal pieces; none offered any help although I lingered several minutes trying to gain their attention. One man eventually got close enough to me that I asked him where to park the truck, but he didn't know anything about the UHaul business and didn't know where the office building was situated. The posted phone number was answered by a fax machine tone so I was unable to speak with anyone as to how or where to return the truck. When I finally identified the office, there was a man putting his shoes on behind the desk. No greeting or other welcome was offered me, leaving me feeling as though I was disturbing his day. Extremely poor setup and customer service!!!

Suzanne M. 
Évaluation :
2

The owner treated his secretary very harshly in front of me and another customer , causing her to cry! He then blamed her for not being attentive to her work. Very poor business operation

Barry B. 
Évaluation :
5

N/a

BEVERLY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNIFER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy D. 
Évaluation :
3

She was very nice and helpful. Did not do walk through. The lot to drop it off at was a big grass field with big potholes I didn't even want to drive my personal car back there I left it up front and walked

KYLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF O. 
Évaluation :
1

The lady who was working very nice, however really not good and trained well at rentals. sent me up a muddy grass hill to pick one of the two trucks. I came back, I didn't get to pick, it was determined after phone help pre-assigned (which was ok but why offer me a choice). Truck had a car hitch on it, had to go back get this removed, not part of my order. She was not well trained, did not know how to process on computer-had to call for help. took 45 min to get the truck. It all worked out, but she is selling blinds while renting trucks and was not smooth. She apologized mutliple times for all the delays.

DON B. 
Évaluation :
3

Good experience overall found your people to be very helpful

SAM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary W. 
Évaluation :
5

Very helpful and friendly people.

Carie B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DARRIN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EVA J. 
Évaluation :
3

A little trouble finding the drop off location that I requested. This may not have been their error. It appeared to be a problem in your database of drop off locations because I assisted by pointing to the exact location on your map. D & S was not found there.

BILL F. 
Évaluation :
5

Needs better signage, but the personnel are friendly, helpful and a pleasure to do business with.

Trudy H. 
Évaluation :
2

Lights did not work - wiring connector was severely damaged from prior renter and obviously was not checked or inspected for damage by the pickup location. No assistance was provided in attaching or connecting trailer to vehicle.

MICHAEL N. 
Évaluation :
3

I called 1st thing Monday to explain what had happened and that I dropped off u haul Saturday night. He said no problem he was checking it in right now, and not to worry about it. I didn't have any problem with the equipment. This location was very nice.

CHERYL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
4

The back of the truck was not cleaned, but otherwise seemed fine. Pretty pleased with everything else. Worked just fine, and the owner was very great to work with.

PAULA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSH S. 
Évaluation :
4

The people who works in the office at Uhaul in Inola are very nice, imformative and help full. It is out of my way by 40 miles round trip to get the uhaul truck from Inola but it is worth it. I have used it now twice on two seperate occations w/n the last two months and Im always telling my clients about them. I sell Real Estate so there is a need for uhauls in my business.

KIM K. 
Évaluation :
1

horrible location. man did not return calls about rental, closed early, tried to rent our trailer out to someone else before we got there. was not helpful in attaching to our car, didn't even have a hitch we could buy-so he sent us to walmart. took nearly 3 and a half hours to get trailer hooked up and car loaded. guy from shop took off as soon as paperwork was done so we were on our own to figure it all out. horrible experience and questioning whether we will ever rent from uhaul again because of it. to help next customer? i don't think this location should be allowed to consider itself a uhaul location.

HEATHER G. 
Évaluation :
2

i had to get the trailer fixed 600 miles after starting my trip. at drop off i found there was a bad tire on the trailer also.

JODEE B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NATHAN W. 
Évaluation :
3

Everything was great, very friendly.

DAVID P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBBIE H. 
Non les évaluations ont été soumises pour cet établissement.

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