Customer Reviews for Hi Way Self Storage
(Concessionnaire U-Haul dans le voisinage)

268 évaluations

55 Atlas Rd   Uniontown, PA 15401

(724) 425-2519

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(724) 425-2519

55 Atlas Rd
Uniontown, PA 15401

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
4

Sandy was great to work with. Thanks for the service.

Joseph R. 
Évaluation :
4

On the way to our destination a rear tire blew out. A tire service came and replace two tires that were bald.(We took photos.) For two tires to be completely worn out means this truck had not been inspected in some time, by more than one of your dealers. We also discovered when trying to add window washer fluid that the tank was broken and the new fluid simply leaked out onto the ground. The dealer where we rented and returned the truck was very courteous, though obviously busy. The truck was one that had come in from elsewhere, not one kept on that lot.. The delay to have the tires replaced meant that the truck did not reach our destination until after dark, when it was impossible to unload, and the volunteers who were there to help us unload had to go home. So we had to unload a day late with very little help.

Ray B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY F. 
Évaluation :
2

I had made arrangements for a 15 foot U-haul truck three weeks in advance of the pickup date. I was suppose to pick up the truck in Morgantown, WV. The day before my scheduled pickup, I was contacted by U-Haul. U-Haul stated that there were not any 15 foot trucks in Morgantown. The closest location was Uniontown, Pennsylvania. I was coming from Rochester, NY to pick up the truck. This change cost me both time and extra gas money to drive the extra miles. Very surprised that there was not a 15 foot U-Haul at one of the Morgantown locations. The truck that I rented worked fine and we did not have any other issues. Thanks for listening.

Constantine D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
5

I've rented uHaul at least half a dozen times and continue to do so, but I was still impressed by the level of customer service at this location. The woman running the show was empathetic when I needed a smaller truck and gave me a discount. Very easy to work with, and I even got a modest refund at the end of it all for extra mileage/extra gas in the tank. If only I could now find a way to get my money back from the Super 8 uHaul rental on rt. 40 in Uniontown, who managed to find every way possible to cheat me out of my money and for a significantly shorter mileage trip... Uhaul should realize that there are excellent folks like this Uhaul, and then there are people who use Uhaul just to make a buck off unsuspecting customers ( never heard back from the uHaul regional supervisor after filing 3... THREE complaints about the Super 8 rental, and am still disputing charges with my bank after getting the police involved (who agreed with me wholeheartedly!)). Thankfully there are great alternatives around Uniontown, and I highly recommend the Hi Way Self Storage uHaul rental up on Atlas rd. near Hopwood. Really genuinely nice folks! You guys are my go to from now on. Paul D. Stratemeier apolloizlove@gmail.com 724-562-7047

PAUL S. 
Évaluation :
5

Easy to rent, staff was very nice, and great price.

JAMIE R. 
Évaluation :
5

Thanks Hi Way Self Storage for another easy rental. 5 Star Service!!!

Scott J. 
Évaluation :
5

Thanks Hi Way Self Storage for another easy rental. 5 Star Service!!!

Scott J. 
Évaluation :
5

Thanks Hi Way Self Storage for another easy rental. 5 Star Service!!!

Scott J. 
Évaluation :
5

This location is easy in and easy out. Rentals go smoothly and there is never an issue. Thanks Hi Way Self Storage

Scott J. 
Évaluation :
4

Do periodic checks on the back inside trailer for leaks other then that don't change a thing!

JOHNNY W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aaron P. 
Évaluation :
5

Nothing I can say to improve the service. Because the lady that took care of me was very nice and very helpful knowledgeable. Excellent service and very friendly.

Keith H. 
Évaluation :
5

Everything was perfect..

David O. 
Évaluation :
5

Excellent service!

Mariah H. 
Évaluation :
5

Amazing service

Janet D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN C. 
Évaluation :
4

Truck was clean, but very beat up

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaylie F. 
Évaluation :
5

Sandy in the office was wonderful. I needed help to register my rental because the app registration is HORRIBLE!!! Change the app

Richard F. 
Évaluation :
2

The receptionist was very rude and had a problem when I ask her a question she had very bad customer seves

Mariah W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave W. 
Évaluation :
5

I received very helpful and friendly customer service from the location on Atlas road in Uniontown Pa.

Gary W. 
Évaluation :
5

The Location and truck were fine.....what is absolutely screwed up is U-haul's 24/7 share process in it's own! I arrived at 7 am to pickup my truck, I didn't leave the lot until 7:41 because of the process. It was so slow and tedious. Then when I returned it my wife and I sat in a dark parking lot for almost a half hour because of the tedious process of taking all the pictures. Come up with something better! I will NEVER use this process again...it is horrendous! Small bit of advice....remove the decimal point in the odometer reading when you try to enter your return milage...where in the Hell have you ever see a decimal point in milage????? TERRIBLE!!!!

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zack W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

debra C. 
Évaluation :
5

Excellent service

Delbert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaVarr M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Teresa C. 
Évaluation :
5

I thought that uploading my license and such online would reduce the efforts at pick up but all items were still required to be provided.

Jeffrey P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

They were great to work with.

Brenda B. 
Évaluation :
1

None of the equipment I rented was in the uhaul and I didn't realize until I was already home and getting ready to load the woman I talked to was not pleasant

Robbie S. 
Évaluation :
5

The owner had such great hospitality and I felt welcomed

Shenequal M. 
Évaluation :
5

Everything went very well. Will continue to rent from this location in the future.

Thomas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allisyn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
5

No problems, everything was great

Stephen P. 
Évaluation :
5

Great service

Bernard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Wayne S. 
Évaluation :
4

The truck seemed like it had seen better days and might be due for some maintenance, but otherwise was fine! Fairly easy process and made my move much easier!

Chasidy P. 
Évaluation :
5

Mobile pick up would not work at all. Back up and side viewcamera would be amazing can get one that goes where rear view mirror would normally be. Other than that the only thing I would say is that the truck shifted really hard and would also downshift when coasting way to soon witch would make the truck jerk forward and rev very high

Tyler J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Homer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Very friendly, organized, great hours.

jon M. 
Évaluation :
2

It was U-Haul I had an issue with. I rented a truck online on 3/9/20 for 3/14/20 from 8 am to 10 pm. Then on Friday morning 3/13/20 I realized I needed to pick it up a day early so I called to see if I could add on a day and pick it up 3/13/14 at 6 pm. Talked to Bobby at uhaul 800 number who set it up and then she had me call a another number for a scheduler to verify. Well when we picked it up it was saying online on the mobile truck share that it had to be back by 8 am on 3/14. Had to call and fix all that. I had also rented this for a pick up location of new Salem pa and they didn't have the equipment so I have a voice mail from Uhaul stating I will get charged only 0,79 cents a mile and I'm being charged 0,99 cents. Since the location was way outta my way. I Also have a charge on my card for gas and a 20 $fee and I put gas in it like I was Suppose to. This was not a good experience and I want reimbursement.

Kyler C. 
Évaluation :
4

Very nice to deal with

Gary T. 
Évaluation :
4

There was no windshield washer fluid in truck the doors were hard to get yo close and the big door was hard to get up and down

lori H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roxanne J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Thanks for all your help

Anthony H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tremain J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerri C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas H. 
Évaluation :
5

Great service

Melvin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal T. 
Évaluation :
5

When they use their credit card let them know that it's bbeing charged more than it cost

Gladys L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rochelle G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inoke D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell D. 
Évaluation :
5

Hire more people like the ladt that works at this location. Shes a great help every time Thank you

BRANDON S. 
Évaluation :
5

Rental went smooth. Nothing to change. All rentals should be just like this one. Merci!

Scott J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
5

The location and staff was excellent. However the trailer was dirty.

Charles B. 
Évaluation :
3

Given an old truck with a broken headlight and bad engine.

Redman J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHEYENNE S. 
Évaluation :
4

The office staff was very nice and helpful, however the equipment stopped working a few hours after we received it. Due to this, we lost two days of travel. Getting the equipment fixed/swapped out was a giant debacle. We stopped in a place in downtown Toledo per customer service instruction and were told that place did not fix trailers, so we were sent to a secondary location that was very hard to navigate. When we were there, they told us our RV was the problem and refused to help us at all. After a second call with customer service, we were directed to a third location that was very helpful and let us swap out the trailer. It worked, so obviously it was not our RV as we had been told. All was well until we were to return the trailer, so ill finish the story in that comment section. (It seems the car hauler trailers also are in quite shorter supply than demand)

clint K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick B. 
Évaluation :
5

The agent was courteous and extremely helpful. Exceeded our expectations!

john R. 
Évaluation :
5

I gave a 5 star rating for the workers customer service and helpfulness throughout my uhaul experience. She was very friendly and was able to work with me. The only thing I would suggest is getting another 10 Truck or pickup because I had to get the biggest available truck 20. It cos me more money then I wanted and expected to spend but I needed my two furniture items moved asap.

Lakayla T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tijun M. 
Évaluation :
5

Sandi at Hi Way Self Storage is most accommodating with a very friendly demeanor!

chuck C. 
Évaluation :
4

Not sure. Keep up the good work!

Charles D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mahmood S. 
Évaluation :
3

poor maintenance on wheel bearings led to tire blowout brake shoes were essentially non existent, paper thin 600 miles into trip we had to switch trailers in. Ballwin MO. dealer there was very helpful. better trailer worked very nicely on the last 1700 miles without problem

Jeffrey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris L. 
Non reviews have been submitted for this location.

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