Évaluations des clients Hacienda Gutierrez

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hacienda Gutierrez

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

joy B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Craig H. le

Évaluation :

Le client n'a pas laissé de commentaire.

billy W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sheryl S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel B. le

Évaluation :

Office is a shambles but staff is awesome. Would not take a lot of effort to make it a bit more presentable and customer friendly.

MARK D. le

Évaluation :

Closed at 2 pm on Saturday, charged me 20 dollars for after hours drop off, very upset with u haul

Edward Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

JAMES B. le

Évaluation :

Le client n'a pas laissé de commentaire.

linda R. le

Évaluation :

Adolfo always gives us the best service. Great place to rent trucks!

Michael S. le

Évaluation :

Comment For UHAUL: Show hours BOLDLY during online booking process. This location was convenient, the staff helpful and nice, but 9-4 hours are kind of short for any kind of apt moving. Would have selected a different location or might have been ok if after hour drop policy was posted/offered and easy. As it was I was signed up to check in and check out using phone app so it shouldn’t have mattered, but this location is not actually set up for using phone app - again, not their fault, it’s UHAUL online’s job to make sure critical details like how and timing are clear and accurate during booking process so customers with a limited schedule can rely on the reservation.

Daniel S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dorinda M. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEVE F. le

Évaluation :

I spent 15-25 mins on each phone call to change and then to reserve another truck that differently needs to change absolutely a waste of my time. Your new system is very unfriendly to your staff need to review it again and get it right on your time and not mine. You think!!!!

Richard K. le

Évaluation :

Adolpho was awesome and attentive. I'd go out of my way to do business with him again.

Kris P. le

Évaluation :

Super helpful! We had an excellent experience.

Earl N. le

Évaluation :

This is one of the rare occasions where the rental was what I actually rented. As you can tell from my history in my account I've had terrible experiences with Uhaul starting with trying to get a hitch installed. Then sending me all the way across town to find a trailer that wouldn't work and was not what I rented.

Warren M. le

Évaluation :

Very Customer Oriented. Quick Pick Up & Return. I Wish All My U - Haul Experiences Were Of This Quality. This Location Is Very Accessible & The Flow Of This Location Is Not Congested Providing A Very Positive Customer Experience & Service!!!

karen W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clinton H. le

Évaluation :

The young man that was working had a great attitude and made the experience great

mathu Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

PAMELA S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Deborah T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard H. le

Évaluation :

Always a first rate experience!!

Rob S. le

Évaluation :

Truck worked great.

Summer P. le

Évaluation :

My reservation was changed the day before and I was not notified of the change just the pickup location which was on the same road as my initial pickup. The staff was friendly but this location was a FEED store and smelled. The trailer was not swept out and it was dirty.

richard W. le

Évaluation :

Le client n'a pas laissé de commentaire.

David W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rea R. le

Évaluation :

I would recommend the location due to it's convenience. It has been many years since I rented a U haul truck. I used to be that they were clean and full of gas. This was not the case this time. There was only a quarter of a tank in the truck. Luckily I only needed to make on trip up Monterey Ave to my home and back down to a storage near the facility where rented the truck. It was quite not the experience I remember in the past. But times change, And I would do it again.

Daniel S. le

Évaluation :

Good experience.

Brent L. le

Évaluation :

Le client n'a pas laissé de commentaire.