Le client n'a pas laissé de commentaire.
stanislaw R.
Customer Reviews for Haledon Gas & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The mobile pick up was not easy as I had to call because it went detection my location correctly. That added too much time and needs to be improved. Also I was charged for 2 days and had to call in to get 1 day refunded as I only reservwd and used the van for one day.
Tamer M.Everything was great!!!
Nathan C.Por ahora ninguno gracias
jose R.Vehicle provided did not match vehicle indicated on vehicle contract.
Edward M.Maybe a bigger parking lot
luis V.Friendly and helpful dealer.
ROY R.There was no one there to help me give and take
MDSHAHIDUL I.The customer service is impeccable!
John M.Extremely helpful manager and staff. I will recommend it !
WALTER Z.Furniture pads were listed on the reservation but weren't actually available at the site
Eric P.Great location excellent quick n easy service wish was unlimited milage
BLANCA V.I was billed for hand truck and furniture covers i never received. How do i get refunded?
Francisca S.Back of the truck was dirty and had garbage all over the place.
Angel M.Super-easy drop off experience. Good, helpful people.
John B.The rate per miles was too expensive.
snglin A.You are doing everything right
marco B.Very good service. Thank you so much
nenad K.Everything was great
PAMELLA B.Service was not good. The gas was low on the truck I put 20 and it still did do anything. I don't think it was worth the money
KRIZIA E.This was a small outfit. The person I dealt with was very straightforward and helpful.
John H.The truck we rented was very noisy in the cab. Also It seems as though it needs a new universal joint.
Louis K.The location was fine, however the rental experience such as getting keys and approval took an hour . This process need improvement. Everything is an extra charge for someone to help. There should be videos for the whole process.
Tiffany P.Rien
omar R.It was not the fault of the local business owner, but the truck was not maintained in good condition. The man who does that work has been away on vacation, apparently. The truck's acceleration is erratic, the wipers are terrible, the feel of the vehicle did not inspire confidence.
Margaret W.Danny was amazing. Really too notch guy.
PATRICKHENRY R.I would recommend updating the photo on google/google maps and perhaps using bigger signage at the location. I pulled into the abandoned(?) building nest door and just happen to go to the right location to ask the person there and say the little u-haul sticker on the window. It was confusing
PETER C.Rien
GUSTAVO G.your app is killing me. I lease the car with even less filing. just for a few hours, I will rent a truck that's all. make it easear.
Ali K.Great friendly service. Would rent again from this location !!
ana D.The guy is so rude
Clidia F.Nothing. Great customer care
steve M.I was charged for a broken mirror. I purchased the safe move insurance & reported the damage as soon as it occurred was still charged for the damage. Also, the handtruck i paid for was not provided to me.
Kevin L.Great location close home, friendly costumer service. I would recommend to all my friends
CARLOS E G.It's a lesson in false advertising. It's says 19,99 but I ended up paying 90 odd dollars for 2 hours. It's a rip off - never again!
sowmya N.Thanks
Abdur R.Everything was as expected
JOHN M.I signed up for the option where I didn't have to go in and sign anything so I could do it all on my phone and that didn't work. The truck was fine except when you ask if it's clean it's never really clean. I have rented other times as well and it wasn't clean. The location is fine but no one was wearing masks which was upsetting when they asked me to come inside to do the paperwork that I was supposed to do on my phone
Cristyn M.Have a pickup key box so we can use self service instead of waiting
Fatos A.Pick up before 8 AM procedure was not easy
Michael S.The location has a lockbox for keys yet mine were not left in it or with attendant. Location stays open longer than rep is on property. I arrived at 5:05 and the owner/ uhaul rep had already left leaving me with no way to get rental. Then my reservation expired as I was waiting and I had to resubmit a new one that wouldn't go through because the system consi9the location closed. It was a headache to deal with after leaving work early and walking back and forth to location 2 days in a row. The next day I had reservation for after 5 and once again I chose pickup through phone option yet no keys were left and again in had no rental.
eugen P.Danny was great!! It was all very easy! Thank you
linda B.Customer service friendly and efficient.
Xiaosui P.Nothing- The truck rental was done in timely, professional matter. The staff was helpful, attentive, and polite. Merci
lou B.Great experience. Very knowledgeable, attentive and customer focused. Will be renting there again next week.
Paul C.Very helpful and on time.
Marybeth M.no nonsense. friendly. cordial. in-and-out the way i like it.
Robert F.Overcharged! Will be seeking refund
ANDREW M.Price is too high
DILUARUZ C.Danny was terrific had my ready to go in minutes!
John M.Upon dropoff I was charged for an extra day and after contacting I was quickly refunded for the mistake. I would rent again, process was quick.
Josiah L.Excellent
fotis B.Conditional yes to recommend location made reservation for 9am arrived at at 850am truck was not there was asked to come back at 10am
Mario B.