Évaluations des clients Halk Equipment Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Halk Equipment Rentals

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Robert V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ehren E. le

Évaluation :

Halk is a very friendly local presence. 100% would use them again.

Joe M. le

Évaluation :

Good customer service..very nice people.

Chet B. le

Évaluation :

We were quoted a price by one person but when we picked up the truck ready to pack and depart we were told by a different person that the charge was $300 dollars more. No satisfactory explanation just "that's the price if you want the truck". This was in Shingle Springs California. Beware... Not recommended.

Chris N. le

Évaluation :

Reserved and did the pre-check stuff online for a 1day motorcycle trailer rental. Employee hooked and unhooked trailer from my vehicle. The motorcycle trailer worked perfect for hauling my 1000cc Yamaha street bike from Reno back to Shingle Springs. I liked that the motorcycle trailer is is somewhat heavy and didn't bounce around very much when towing it empty. Excellent rental experience overall for the price of $15 plus $8 for $5k insurance.

Catherine M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carrie M. le

Évaluation :

Nothing to do better. Super easy drop off. Thanks!

MARK J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel D. le

Évaluation :

Very easy experience...

Debbie P. le

Évaluation :

Le client n'a pas laissé de commentaire.

DOUGLAS G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marie R. le

Évaluation :

They couldn’t find the truck on their lot and gave us a truck on empty No GAS ! Then told us it was not their fault and would not reimburse us for gas we had to put it in so we wouldn’t run out before we got to put Our belongings in it. It was suppose to be a one way trip but we took it back so they would know what happened they should have reimbursed mileage but they didn’t! They said there was nothing they would do! Very poor customer service.

Michelle J. le

Évaluation :

Le client n'a pas laissé de commentaire.

DOUGLAS G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Russell w. le

Évaluation :

Le client n'a pas laissé de commentaire.

DOUGLAS G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jacquie a. le

Évaluation :

Great experience!!!

TWILA Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nick C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey V. le

Évaluation :

Great people that have been in business for nearly 60 years. Always willing to help and very focused on their customers. I wish I had known about them much prior to leaving the area

DAN J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jonathan N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph M. le

Évaluation :

Le client n'a pas laissé de commentaire.

GARY S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jacob P. le

Évaluation :

Le client n'a pas laissé de commentaire.

ann k. le

Évaluation :

Le client n'a pas laissé de commentaire.

James N. le

Évaluation :

Fast and efficient staff

Steve J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ken C. le

Évaluation :

Le client n'a pas laissé de commentaire.

roger f. le

Évaluation :

Le client n'a pas laissé de commentaire.

Helen G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ernie B. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARY S. le

Évaluation :

Andrew is great to work with. I'm not all the down the driveway and Andrew comes out to great me, detach the trailer and I'm on my way in less than five minutes. I've rented, locally, 6 times in 2.5 months and his professionalism is the same each time. Thank you Andrew!

Frank P. le

Évaluation :

Le client n'a pas laissé de commentaire.

bob r. le

Évaluation :

I do n't kn ow how it could have been better. The truck and trailer were in perfect condition and ran great. Thank you for making my move so painless.

Scott B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael C. le

Évaluation :

Uhaul should never rent large trucks with auto carriers attached to inexperienced drivers. We got stuck in difficult situations several times because the carrier was so difficult to control.

Sherry K. le

Évaluation :

I rented a truck and ended up in hospital. There by making the truck 1 day late, I went to drive it back and had a flat tire. I pulled the truck to a safe place. I reported it to uhaul. Then it sat there from Monday night until Thursday morning. I call the last person to help me out with uhaul. And he tells me he will charge me for two and late days. That he has no record of the report. This is a rip off. I do not owe uhaul for their mess up. I've stopped payment and will be reporting to the BBB. I'm done with you trying to run a scam on me.

Rebekah B. le

Évaluation :

There location was ok inside office although everywhere else it was dirty and had mud holes all over there parking area. No place to park man met me at the truck took photo of the gas and mileage printed me a receipt and sent me on my way. The cat in the office offered more communication and was friendly as for the 2 employees they never ask how it was or anything.No conversation at all!!

Gloria W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adrian S. le

Évaluation :

Used 13.5 gallons for 96 miles.

Augustin B. le

Évaluation :

The worst service I have ever experienced

Antonio D. le

Évaluation :

You guys need to top off the fuel, even if it "shows" full. I went 25 miles and some the fill up was almost 6 gallons?? What the heck kind of fuel economy is that? Needles to say I didn't get any reimbursement of course and just "paid it forward" I guess. The guys that helped were fine people but Uhaul in general is not as cheap as they think.

Sherry K. le

Évaluation :

When I pick up the rental I was told I had to take it back to another location, that was way out of my way. And I was told I wouldn't receive a discount for going out of my way. This was after I just returned a dirty truck. From another location that didnt even know how to rent a truck. This is a RIP off.

Brian D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pamela L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gina B. le

Évaluation :

Always helpful!

andrew n. le

Évaluation :

This door was so filthy it was hard to breathe in there. Check it out, it’s disgusting . They also had no straps for the appliances that I needed to tie down in the truck. Straps are pretty basic material when you rent a truck . Find a better place to store your trucks. I will not return there in Cameron Park California

David S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason L. le

Évaluation :

I can’t believe that I was charged for extra miles after having the drop off location changed on me after I had already picked up the truck and had a contract. I was told I would not be charged for extra miles and yet I was anyways. This is despicable and I will make sure to let everyone know that uhaul employees lie and will charge you and hope you don’t notice!

Jeffrey V. le

Évaluation :

Great service by nice people. Thanks!

C Richard C. le

Évaluation :

Le client n'a pas laissé de commentaire.

dylan w. le

Évaluation :

Nothing--an easy rental and return!

WARREN A. le

Évaluation :

Le client n'a pas laissé de commentaire.

John H. le

Évaluation :

Le client n'a pas laissé de commentaire.

kirk o. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathleen M. le

Évaluation :

I use this location regularly because they are great and know what they are doing !

JAMES C. le

Évaluation :

The location and the employees were a great help. Being redirected 20 miles away to pickup and then drop off my trailer after I was told there was a local one was the worst part.

MATT G. le

Évaluation :

Great Customer Service

Danny G. le

Évaluation :

friendly staff

Shane W. le

Évaluation :

The person that helped me was mad at the world and unfriendly. The yard is full of pot holes mud and water. It is so tight and full of clutter I hit a stump with my right front hub cap. That is going to cost me $200 to replace. That turned my experience into a loss. I probably won’t go back to this location again. The trailer worked great.

Bernard B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dana B. le

Évaluation :

The moving van leaked in the rain which made a mess of the cardboard boxes

Lawrence G. le

Évaluation :

Guys are very helpful

DIANA W. le

Évaluation :

Le client n'a pas laissé de commentaire.

TONY S. le

Évaluation :

Not the most friendliest employees, but they were ready for me when I arrived and dropped off the equipment.

Donald O. le

Évaluation :

I received a call 20 minutes before the pickup time about a change of location after having contracted several days in advance. 10 miles more driving each way on the vehicle and I lost an hour on my rental time. Insulting- not your finest moment nor was I offered a credit for miles or inconvenience

Burl S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike B. le

Évaluation :

Le client n'a pas laissé de commentaire.

John G. le

Évaluation :

The guys were ready for me when I arrived. I was in and back on the road with a trailer in 15 minutes, fast service,

Dave S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bill H. le

Évaluation :

Fix your trucks from leaking water. The overhead area above the cab leaked rain water and destroyed very important files and photos. Not happy at all about that

CHAD M. le

Évaluation :

Le client n'a pas laissé de commentaire.

David D. le

Évaluation :

Prompt friendly service. I will use this location again in the future.

Michael T. le

Évaluation :

Le client n'a pas laissé de commentaire.

James W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles F. le

Évaluation :

Great service...Great piece of equipment, great price!

Brian M. le

Évaluation :

Keep up the good work

LARRY S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dave S. le

Évaluation :

The attendant walked out to the drop of point at the location I asked how his day was. He replied " I wish people would stop dropping off u haul equipment. Then he never said another word until he informed me that the milage was over and I would be charged extra. That was not the attitude I wanted to deal with after a long couple days of moving. I was very disappointed in him.

KATHLEEN M. le

Évaluation :

I’ve dropped off twice here and the guy taking the truck doesn’t speak. I’m in a service industry and find it amazing that this still happens. I will find another place if I have to turn in a truck again

Ariel C. le

Évaluation :

Truck was not ready at pick up time. Not cleaned and tires need to be replaced. It´s very dangerous to drive that truck during rainy day.

Eric R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bobby P. le

Évaluation :

Le client n'a pas laissé de commentaire.

David F. le

Évaluation :

very poor customer service, The 15' truck I rented had a check engine light on as soon as I got in it. Had to wait for another truck to use. The service tech would not lets us load the auto transport on site, we had to jockey truck trailer and automobile to another location to load transport.

Sean M. le

Évaluation :

No improvements possible staff was fantastic

tamara n. le

Évaluation :

Le client n'a pas laissé de commentaire.

Duane D. le

Évaluation :

Dylan was extremely helpful and went out of his way to answer all of my questions!!

Jennifer V. le

Évaluation :

Too narrow for UHAUL truck's pulling any type of tow bed. A employee that was outside came and looked at the UHAUL truck and tow device and shhok his head and rolled his eye's and I told the manager inside and he said and did nothing and did not say one thing back to me about it.

carl r. le

Évaluation :

Le client n'a pas laissé de commentaire.

James M. le

Évaluation :

The guys that work the yard are AWESOME!!! fast in...fast out.

Keith H. le

Évaluation :

Moving trailer had been previously used to Hall farm animals. Trailer was filthy and had to be washed before it can be used to move household goods

Bradley C. le

Évaluation :

Le client n'a pas laissé de commentaire.

ED S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gabriel H. le

Évaluation :

Le client n'a pas laissé de commentaire.

John B. le

Évaluation :

Brakes felt terrible- pulsing like warped rotors or something. I was also overcharged for mileage - I thought the final bill would have been based on actual mileage, not my generous over-estimation. Didn’t feel like raising a fuss after - I guess next time I’ll estimate way low. Staff was not rude, but not friendly either.

Gabriel H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tom F. le

Évaluation :

The two men who unhooked, were very friendly and good at their job. I was very unhappy about D2 Motors Auto Repair where I was supposed to drop it off. I got there about 3:50P.M. and the mechanic said I had to take back about 8 miles to drop it off. The two men at Halk epuipment said this was the incident that day.

JIM H. le

Évaluation :

Nothing

Jon A. le

Évaluation :

The place is dirty and when it rains it is muddy but the guys are nice enough and the left rear upper clearance light would flicker.