I drove the van 20 miles, and then put 5 gallons of gas into it to "fill" the tank back to full. It seems that the tank was not as full s the gauge indicated, and I added about 16 $more gas than I really needed to. Considering the price of gas, I think it's pretty unfair that they gouged me about 4 gallons of it.Ellen L.
Customer Reviews for Halk Equipment Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Shingle Springs, CA 95682
Services dans cet établissement :
- Lun - sam : 7h am à 5h pm
- Dim : 9h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mark T.
Awesome customer service found my spot for renting equipmentGarrett E.
Le client n'a pas laissé de commentaire.Kathryn R.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Jean B.
Everything with the rental went fine until it was time for payment on the day of return . We dropped off the car trailer less than one hour after the cut off return time and that was primarily because of the time it took to check the trailer back in and getting it disconnected from the truck etc. when my husband went inside to pay he came out and informed me that they were charging us for another Full day rental : Very unhappy with the lack of willingness to be reasonable about the situation. Next time I'll be using UHAULS competitor for any rental needs I have.KRISTINA K.
Exemplary service from Uhaul employees. Would definitely recommend.Betty A.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Rhana C.
You guys were great. Very friendly & you worked with me. Thank you for your help in my time of need. Stay safe!Lorie D.
Dealing with a nightmare situation with escrow closing and had to extend rental several times! Halk was very accommodating and each time extended the rental times without complaint and even had to upgrade another customer to a bigger truck so I could keep the 15ft truck. Great service!Janet T.
Halk rentals has always been a great place to rent from, friendly staff and very efficient.mark C.
Le client n'a pas laissé de commentaire.Jleesa L.
people were very friendly and helpfulPatricia H.
Nothing at this time.Clifford W.
Le client n'a pas laissé de commentaire.TOM S.
The owner is rude and unhelpful - the truck was filthy inside - this place doesn't meet the U-Haul standard that I'm used to enjoying. Probably a good idea to remove their ability to rent U-Haul..???Martin C.
They were very accommodating and helpful!!Randall H.
Super fast/friendly service. Exactly what I needed. Merci.Ramsey A.
Le client n'a pas laissé de commentaire.Dean M.
The folks at Halk were great!!Timothy S.
Although the clerk was very kind & helpful the place was very ran down. Uhaul services definitely not their main business. Also the truck inside was filthy and smelled (smoke?) There was trash and doritos spilled under the seats and the carpet part on side of seats was covered in dog hair. We had to clean before 1700 mile trip. Not what we expected to do before we left. Truck was in good mechanical condition.Charlene H.
Great team of staff! Had me out and back in quickly! Thank you for excellent service!BRUCE F.
Le client n'a pas laissé de commentaire.frederick W.
Both the owner and the man who oversaw the rental and return process were thorough, professional and friendly. It was a successful transaction all around, thank youKAREN A.
Le client n'a pas laissé de commentaire.Jesse P.
Le client n'a pas laissé de commentaire.Linda C.
Not sure why I was charged extra day, when I picked truck up, I was told there would be no charge when I asked if I could have extra dayLynn E.
Le client n'a pas laissé de commentaire.Raymond S.
Le client n'a pas laissé de commentaire.David H.
The truck had a tire that was almost completely bald with no tread that blew out as soon as we got on the highway. We were stuck for two hours and ended up having to shift countless schedules and plans. Including but not limited having to reschedule air travel home to my wife and baby who was left alone solo parenting and working 9 hour days in my absence.Brian P.
This location needs signage. There's no clear indication of how to drive into this facility or where the parking is. Incredibly confusing and a little frustrating when attempting to navigate a 20' truck with tow dolly. Property is a disaster and needs to be cleaned up for easier access. Appears that this rental company has many personal vehicles all over the place and many additional rental options.STEPHEN K.
Truck needed maintenance but it was clean. I was really grateful to get it within 12 hours.Amy F.
The whole process was quick and easy. I will come back when I need a rental.Jeffrey W.
Not my nameCOLE W.
Great serviceMatthew C.
Nothing. Everything went smoothly and men working at my location were dope and friendlyKristopher N.
Le client n'a pas laissé de commentaire.Greg E.
The equipment that I reserved was not on site. I was able to make an alternative truck work. The truck was filthy.Jonathan B.
Le client n'a pas laissé de commentaire.norman L.
Le client n'a pas laissé de commentaire.Mike M.
Excellent customer service:)Curt D.
very helpful stafftim T.
Le client n'a pas laissé de commentaire.Kristy A.
The lot could use some clean up but the had a full range of equipment in good repair and a good crew to help us. Friend with the truck learned there was ANOTHER plug under his back bumper to plug the trailer lights into...Thank you Halk crew!richard S.
Made 2 day reservation through UHaul website, said charge for insurance was 20 $(NOT 20 $/day). Then, Halk charged us 30 $/day! NOT happy with bait and switch. Will rent elsewhere in the futureLinda H.
Le client n'a pas laissé de commentaire.Jose M.
Good people. Rented a trailer, it worked as expected. No issues at all. Thanks for the servicedaniel C.
Le client n'a pas laissé de commentaire.dengyun C.
Le client n'a pas laissé de commentaire.TIMOTHY P.
Le client n'a pas laissé de commentaire.Kim H.
Check master-cylinders on trailers before they go out etc to Help prevent Potential accidents if hauling a heavy load like I haddavid B.
Le client n'a pas laissé de commentaire.Pamela W.
Le client n'a pas laissé de commentaire.Michele B.
Le client n'a pas laissé de commentaire.barbara D.
Picked up the truck and the gas Gage read empty. Asked agent why I had an empty truck. The Uhaul representative why I had been given an empty truck and he turned off the engine ignition and turned on the key and it then read 1/4 of a tank. I drove about 1/2 mile and the gas gauge read empty again. I then gassed up approximately 9 gallons and the truck went back to 1/4 of a tank. I put in some more and it never read above 1/4 of a tank. I concluded that the gas gauge was not working correctly. The truck had over 90 000 miles but ran ok.Robert O.
Le client n'a pas laissé de commentaire.rick B.
Le client n'a pas laissé de commentaire.Christopher C.
The staff at Halk Rental are great. Very polite and accommodating. They exhibit every aspect of the American Small Business Owner.Jeff - Laura M.
Great service from start to finish.Samuel L.
If you are looking for pickup locations, use the official uhaul dealer or highly recommend penskeSeungwoo S.
The truck advertised 19 $ the c estimate was 50$ and my charge was over 70$. Might have b explained the additional charges prior.Denise C.
They did an outstanding job they were there for me and went the extra mileMary E.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.jerome H.
Le client n'a pas laissé de commentaire.Mathew L.
Le client n'a pas laissé de commentaire.Michelle R.
IN A TIME OF THE MONTH WITH HUGE MOVEMENT OF EQUIPMENT, THIS BRANCH / SHINGLE SPRINGS SHOULD NOT BE HELD RESPONSIBLE FOR MY ABOVE NEGATIVE MARK OF = NOT WELL MAINTAINED! THE FENDER WELL OVER THE R.SIDE OF OUR 6X8 COVERED TRAILER WAS VERY SMASHED UP & BENT WHEN WE PICKED IT UP! I'M SURE THERE WAS NO TIME TO DO REPAIR ON THIS FOR THE TIMELINES GIVEN TO THE TIGHTLY RESERVED DATES FOR THIS UNIT! THIS OFFICE STAFF WAS - VERY - HELPFUL & FRIENDLY - AT LEAST THE ONE WHO HOOKED UP THE TRAILER ! HE HAD VERY GOOD CUSTOMER SERVICE! AND MADE IT AN EASY & FRIENDLY PICKUP & RETURN. MERCI -Scot P.
The truck was at a quarter tank of gas when I picked it up- so I immediately had to go get gas so I didn't have to worry about running out during the move!Keri F.
Le client n'a pas laissé de commentaire.Dannette N.
Quick and easy drop off.Jay R.
Easy drop off and lots of room to drop off.Jay R.
Le client n'a pas laissé de commentaire.Leslie F.
The online reservation process was good. Being able to check in online is supposed to expedite the process of picking the vehicle up but it sure wasn't any faster than my last experience prior to this without online check in. Requested 5 dozen pads online but only a dozen were available at the location. Staff were very friendly though. As for the 26' rental truck, it was terribly dirty inside and out. The online check out process would not allow me to upload photos saying there was an "error." The truck exterior was dirty. The windshield was terribly covered in bugs. The cab interior was littered in dirt and dry grass clippings. Two previous renter's contracts were still in the center console reflecting personally identifiable information. The back of the truck was dirty. We swept out two full dust pans of debris prior to loading it up. Great news for the next renter though. I was always taught to leave things better than when I received it. Four hours was spent washing the truck inside and out. No mud in the wheel wells, no bugs on the windshield or front of the box. Scrubbed the black wheels (rims) on rear end with caked brake dust to a white color again. The next user certainly should not have to suggest this truck was dirty when they use it. Again, friendly staff but the truck was disappointing.Joe T.
Le client n'a pas laissé de commentaire.Stephanie W.
Le client n'a pas laissé de commentaire.Stephanie W.
Le client n'a pas laissé de commentaire.david C.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Andreas L.
Le client n'a pas laissé de commentaire.Tanner L.
Le client n'a pas laissé de commentaire.Dave S.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Benjamin G.
Le client n'a pas laissé de commentaire.Joshua W.
Le client n'a pas laissé de commentaire.Kevin M.
All good Halk is awesomeJames C.
Le client n'a pas laissé de commentaire.Patricia M.
Nice guys. Take care of business and you are on your way. Enjoyed the fast transaction.Matt F.
Le client n'a pas laissé de commentaire.Cory G.
Le client n'a pas laissé de commentaire.Kurt V.
Le client n'a pas laissé de commentaire.jared M.
Le client n'a pas laissé de commentaire.Rebecca C.
Le client n'a pas laissé de commentaire.Tina Y.
Le client n'a pas laissé de commentaire.Gina H.
I dropped off the truck after 5 pm so I did not enter the location.Janell H.
Beaten down location, they could improve the accessibility, parking lots and driveway. Staff was helpful.Richard M.
Staff was so helpful and knowledgeable.Larry H.
Better equipment that has been properly inspected.Dustin B.
Le client n'a pas laissé de commentaire.Thomas H.