This was the worse experience with Uhaul ever I dropped off my equipment on. Thursday and could not get in contact with anyone until that Monday about receiving it in and it still didn't get received until Tuesday which was very stressfulCHRISTINA R.
Customer Reviews for Hamiltons General Store
(U-Haul Neighborhood Dealer)
Pour nous contacter
Graceville, FL 32440
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 5h am à 8h pm
- Ven : 5h am à 9h pm
- Sam - dim : 8h am à 8h pm
Heures d'ouverture spéciales
- 9/27/2022 - 9/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John O.
I had no help connecting the trailer to my truck. Upon return, I was asked to leave the trailer with my name and phone number without receiving any kind of verification that I had returned the trailer or any inspection to insure that I had not damaged it. Again, I had no help knowing where to put the trailer, backing it into place, or disconnecting it. I will never rent a U-Haul product from a store like this again. The trailer was clean; however, the tag had expired.Buford C.
Le client n'a pas laissé de commentaire.NICK D.
The people staff and townsmen were super polite didnt treat me as a stranger and I couldnt have asked for any thing moreShawna C.
Le client n'a pas laissé de commentaire.LARRY W.
Trailer had a colony of Honey Bees.HERMAN P.
Le client n'a pas laissé de commentaire.DARREL R.
We reserved truck along with dolly and furniture covers. We did mobile check in, but equipment was not in truck. Went inside the store to ask, but was told to go to uhaul.com as they have nothing to do with it, trucks only sit on their lot. I called uhaul and after 30 minute wait was told they couldn't help, store would have to. I fussed so much that I was transferred to customer service and they immediately fixed the problem. This is after I originally reserved a truck at another business but the business never opened even after posted signs saying they open at 8. I had to call and have that reservation canceled so I could get a truck somewhere else. Uhaul need to reevaluate the use of independent contractors because they clearly do not care about the service provided to uhaul customers.Sharon P.
Need better customer service at the pick-up location. They were not very knowledgeable about the process of the rental.Jason S.
Le client n'a pas laissé de commentaire.Charlie N.
Le client n'a pas laissé de commentaire.KENNETH R.
We rented for 3 days , took the truck back a day before and still got charged for 3 full days , we live about half mile from where we stayed to out new location made about 3-4 trips back and fourth and somehow got over 50 miles driven , so not to pleased , will never rent one againMichael C.
Le client n'a pas laissé de commentaire.ANGUEL J.
Great people to work with there. Very friendly, professional and helpful.Peter C.
Le client n'a pas laissé de commentaire.ALTON B.
Le client n'a pas laissé de commentaire.JAMES N.
Le client n'a pas laissé de commentaire.Alton B.
Nothing don't change a thing excellent customer services!michael C.
Le client n'a pas laissé de commentaire.JAY H.
Le client n'a pas laissé de commentaire.Lititia T.
Le client n'a pas laissé de commentaire.terry B.
This location is non professional and very uncourteous I would not recommend this location to anyone ! The owner of this location was rude and quite frankly is a liar !ANDREW N.
Lights did not work. We bought extra adapters and they still did not work.holly S.
Le client n'a pas laissé de commentaire.ANGIE R.
The people there were very helpful and couldn't have treated us better!George D.
Very helpful and courteousJerry M.
Le client n'a pas laissé de commentaire.Lester H.
Have more people like the lady that waited on me at the store.FRANCINE C.
Jessica was very helpful. Store was clean and inviting.amy M.
Have more trucks to choose from..Donnie C.
Continue excellent service.Kenneth C.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Autumn C.
Perfect as it ismary ellen W.
Le client n'a pas laissé de commentaire.Luke G.
Send the dealer the correct contract information. I spent an hour waiting for the lady to correct the fee that I have already paid.tammy S.