Le client n'a pas laissé de commentaire.
Sarah D
Customer Reviews for H&H Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Didn't come with a dolly
Nancy BI enjoyed renting from the dealer. He was helpful and prompt. Easy to deal with.
Daniel PAsk questions but totally satisfied professional and polite
CHARLENE JVery limited hours of operation. Difficult to get a live person to talk with during regular business hours.
Brian HClosed during middle of tha work day .
George MExcellent dealer. Resolved drop off issue quickly.
MICHAEL CThe location is closed 2 week days, weekends, and no one could be reached by telephone. Be sure to call the main UHaul phone number to notify of a drop off if using this location.
Maria TThanks for all you help!
Brian FTruck could’ve been in better shape but it got me where I needed to go.
Amanda TNobody there to help me o shouldn't have to check it in by myself. And would not answer the phone
Jesse CBe more thorough inspecting the turned in of vehicles. Make note of what the last customer reported about the performance of the truck. At first I was assigned a truck with the " check engine" light on. I informed the attendant who happened to be on the phone about the issue. The attendant was speaking on the phone about the truck issue. After the call ended I informed my concerned to the attendant and he promptly switched the truck. The new truck had no issues. That's great customer service.
Tomas MThe wind shield was cracked and also the truck was was very noisy and sound like something wrong with it I am lucky it made it to Arizona I would not recommend a truck rented from there again I should receive a refund the truck was in bad shape
Wilma HH&H was amazing to work with. He was very accommodating with our crazy schedule and weather conditions. Would highly recommend this rental location to others.
Christopher SDrop off was after hours.
Donna PTerry Harris is great!
Jeff SVery helpful!
Jonathan RThese are the easiest people to deal with ever. Always friendly. No surprises - I have what I need when they say it will be ready and it's not going to cost more than I was told upfront.
STEPHEN HThank you for all advise
BURWELL TFast service, got me out in record time
Robert BSuperior customer service. 5 Star service and product. Merci.
Michael GExcellent service à la clientèle.
Michael GTerry was very courteous and preparation was all ready to go.
Carol OFlatter and paved parking lot to pick up equipment. Otherwise it was great
Benjamin STerry was so helpful!
MARK RThe owner at this location is very nice and will make sure he gets what you need when you need it.
Robert DEasy pick up & Drop off. Friendly service. Simple transaction.
Robert HNothing! This location is already great!
Robert WSupply the reserved dolly with truck and provide all dealer locations with full selection of boxes. Training on dealing with public would be helpful also. Bad attitude and not helpful personnel.
Tom GI with here to return the truck got there on time to return truck tried to return truck on website couldn't get it work after almost a hour of trying finally got it to work to find out I was trying to be charged another day of rental plus mileage when I was told I wouldn't be charged no extra
John CMake sure you clean the equipment and rental before another customer uses it. When you say you are issuing a partial refund then do so but don't lie and then leave the customer cleaning a mess that isn't theirs to prevent them extra charges.
patty cNice!!!
JUAN DGreat place to drop off. Easy in and out.
Scott SWhen I went to pick up my truck the one I had given away luckily there was another one problem was I had a flying on a plane
Jose BQuick in and out. Everything went well.
Jerald EGreat communication. Truck was ready to go. Merci.
Blain TThe truck was absolutely filthy inside and out. The check engine light was on when picked up, turned off 2 days later. There was a lot of damage unmarked. Being only 200 miles or less from completing my trip, the heater quit working and it was 109° outside. The last thing I wanted to do was wait for someone to show up with another truck and then move the belongings, we had already been on the road 5 days. I've used Uhaul multiple times in the last 13 years and this experience has left me very displeased.
Jennifer MWe went to 2 different locations and the staff was not helpful. The gas was not the same RUDE PEOPLE
Edward RHe was very nice snd pick up was easy snd quick. Merci
Lezlie CI don't have any suggestions for improving, for this location. The owner of the business at the drop location was very helpful, when I phoned him with questions, prior to me renting the tow dolly. He was also very helpful, on previous occasions, when I dropped a tow dolly, or had questions about renting a truck.
ROY TAt the location everyone was professional and very friendly. They were very helpful and accommodating.
barbara bEverything was great! No issues
Ray WVery friendly staff.
Linda KMy original reservation had my pick-up location as Airdale HVAV Supply. I went there. Airdale told me they quit doing Uhaul rentals awhile back. I then had to call around to find an auto transport. Went 20+ miles out of my way to get an auto transport. When I went to return the auto transport I had to call around for a drop off point because my listed drop off point did not rent Uhaul. And the closest Uhaul rentals near me only accepted trucks. So I went 45 miles out of my way to drop off.
Kenny HExcellent service
Manuel LGo to work and open your doors more often. Answer your phone don't tell me you don't charge for certain things and then because you checked me in late charge me an extra fee
nancy gPay attention when somebody returns a truck and write it down
Blake JYpsilanti needs to make customers top priority instead of 3 eating McDonald's while 3 people wait & I was misinformed on pickups.
Roxannlee GI picked up the truck on a Sunday. Store was not open . No Wi-Fi or phone service . Had to drive about 3 miles away to call to pick up the truck . If your going to have a dealer in a dead zone , they should have wi-fi there .
Edward ROnce again Terry was great and helped me last minute!
Joseph Rrented auto transport trailer and had a blow out on rear tire after 1 hr of travel. Waited 2 hrs in 90 degree heat for service man to show up. Obviously need more service providers in this area!
Rocky MGreat Man!
marcial gThey were at lunch when I dropped the dolly.
CHUCK SYou can’t improve perfection!!!
Nathan DNo one was there when we dropped off UHaul. However, I spoke to the manager there and he directed me what to do beforehand (drop off truck and put key in dropbox). This was GREAT because we were able to drop off the truck any time we wanted to (within our time limit for renting the UHaul, of course).
Ronald PGreat service....came in on a day he was closed to help use out!
morgan a