Price per mile is insane and not worth it.
Megan C
Customer Reviews for Handleys Equipment Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service!
HIROSHI PI drove the van 9 miles—and the gas gauge never moved, yet I was charged for a gallon of gas.
Susan GMaybe just make a quick look in the vehicles prior to renting to someone else. My rental wasn't as clean as I thought it would be. There was something like grass clippings all over the passenger seat. Maybe it was overlooked idk?
James THandley's is a respected institution in our community on Maui. Superior customer service, family values and integrity are the hallmarks of Handley 's reputation. My rental experience was no exception. I was greeted with courtesy and professionalism, and quickly signed a contract for a two-day rental of a new pick up truck. The truck was clean and in perfect order. When I reported that the truck was difficult to move from between two other trucks on the street, the agent at the desk left the office and personally took care of the situation, moving one of the trucks so that I could the rental and be on my way. I returned the truck and received the same respect and customer service. I highly recommend Handley's if you want outstanding customer service when renting a U-Haul vehicle on Maui.
BESTY BHandleys has excellent customer service-a wonderful family owned business with a great reputation! ADK
Adrienne DPeaceful staff. Timely and welcoming
Joseph LInside truck wasn't clean. Website not user friendly for additional services
Janice PHandleys is an excellent and honest location and i have used it on many occasions for myself and clients i work for. Also lipoa self storage and uhaul is also top notch. However on 1/06/23 i rented a 10 ft truck from kahului uhaul ctr., After getting contract and keys i went to vehicle. Before leaving lit i notice gas was 1/8 lower than shown on paperwork. I went into office and agent said just fill gas to where it is now and drew a line on gas gauge graphic-no initials or anything. I went in van and went perhaps 1 mile down the road and noticed mileage was also way off. I pulled to side and yes, it showed 24 miles LESS than on pprwrk. I called the store and she told me they would correct it so i proceeded to do my work. Upon uhaul rtn i again went to desk with contract andwas told the discrepancies would be corrected. I called to check ystrdy 1/09 to see if it was corrected and they told me to come in and my clients credit card would be reimbursed for the error difference. I rented a uhaul today, 1/10/23 from handleys uhaul (no problems) and before departing kahului to go back to kihei, i stopped in at the kahului uhaul ctr. They refused to acknowledge the error, their words to me in person and on phone and said did i take pictures? I.told them where are your pictures when you check in van? I didnt.at start but had one of the dash when i rtnd it. They said they dont take.pictures, its mine- the customers responsibility. Thats bullshit and so is their word and responsibility and integrity. So noe my client has to pay for 1/8 more gas (3gals @$5+ per gal in hawaii anf 24.miles (x1,79 per.mile) cuz they are dishonest ripoffs and liars. I will NEVER go to kahului ctr.uhaul again. Keep your thiefing.profits!
Jonathan SGreat customer service! Lovely young lady assisted us and was very professional and pleasant! Thankyou
Kristine sThe office staff member was a real pleasure to work with. Very friendly, and offered some wonderful advice for my trip to the landfill that saved me over $100 by presenting my rental agreement which held the landfill to a minimum residential charge of $4. Mahalo for the friendly advice.
terry lEasy pick up and drop off. Very friendly staff.
Ian SGreat people to work with, very friendly with the true aloha spirit.
RICHARD TThe gal that worked at the Kihei location (tall& pretty) was very customer friendly. It's nice to see that these days. Merci
Marianne SNothing . It was like renting from family. Very friendly and knowledgeable staff.
ROBERT BWash the windshield please.
Janice PIt was a good experience!
Gigi KI would expect an inspection prior to every rental to view the condition of the vehicle. Please note that the staff is amazing there, its the product that may need to be worked on,
Kathy AGreat customer service and rates
Solomon PThe furniture blankets that I requested were not available at this location. I was sent to another location out of the way to get blankets. This was not communicated when I booked the reservation.
Michael RGreat service and location
Adam PVery convenient for me since i live in kihei everything was easy including returniing the vehicle thank you very much
Joe WHandley's Uhaul service was outstanding. Very friendly and efficient service. I would recommend them to anyone.
James MThis place is great to deal with& the employees are very helpful
Oliver HThese women were great! I love the location and will use them EVERY TIME I need truck.
VICKI MExcellent and friendly service!
Theodore WHandleyʻs is AWESOME! Great peeps and easy to work with. Iʻd highly recommend them.
SID KWindshield was dirty and no fluid for auto wipe. We just used our bottled water to clean it. Minor issue. Staff very friendly and easy to work with. Handley's is my go to for Uhaul Rentals in Maui.
Toni Sgreat service with Aloha
John SNothing. Sally is super sweet and everything is always wonderful when I rent with her!
Malinda BFix or improve the online booking for vehicles
Todd AExcellent service à la clientèle.
Lilla MThey were very nice and helped us with our choices!
Carolynn PExcellent & friendly customer service!
CHRIS MAlways reliable, friendly and affordable. For over 5 years since I have lived in our small community this local family operation has not disappointed.
Charles PSally, thank you for your help in renting this pickup truck.
Bryan KThis place is a gun shop with guns and ammo everywhere and on the counter and open. Felt very unsafe and it took 15 mins for anyone to help me as they were all focused on selling AK47s to people.
David KFast courteous service
ADAM SThank you for helping us!
William RCheck the time you need equipment to time you can pick up due to required check in and service from previous customer.
JERRY BNone needed. Good service.
JERRY BParking a bit difficult, but that's Maui.
Randall BMy rental went very smooth. There were no issues with the reservation or equipment.
Rudy GVery good experience. Mahalo
I WThis vehicle was DISGUSTING! We did not put gas because we did not find it justifiable. We had to clean the vehicle with Clorox wipes. Especially during this time, this should be considered. My team was to notify them when they dropped off but noone was there.
Rachel BAlways have had a great experience with this company.
Terry CGood people , great service , always available for you , the best
richard rThere were three Employees in a small office and not one of them wore a mask. The room had 3 other customers inside small room wearing masks. I did a pre check-in from my phone but had to wait 15 minutes after they started processing my rental.
Benjamin LSo easy helpful and friendly Love this location !!!!!! Always recommend 😁
Tracy MNothing comes to mind
Pamela SNice and easy to pick up and drop off. Friendly staff!
Jonni EPayment issue that needs to be resolved and then I will refill this out
ALICIA C