Évaluations des clients Hanna Food Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hanna Food Store

Cote générale :

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Jrion C. le

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Not over charge me

Jennifer P. le

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They were rude. And lied about my gas level.

YOLANDA C. le

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Le client n'a pas laissé de commentaire.

Katherine B. le

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The U-Haul system was wrong about pick-up and drop-off time, delaying our start by more than three hours. We chose a 7 AM pickup time, but upon confirming, we were told we couldn't pick up until 10:30 AM. We tried to call, but the number we were given for the location rang back to a fax number. When we arrived at 10:30, the guy said, "You were supposed to be here at 7?" Upon arrival, the person who checked the vehicle out really didn't know what he was doing at all. Nice guy, needs to be retrained. The vehicle was dirty - actual sand and dirt all over the floor, with trash inside. Generally speaking, picking up the vehicle was exceedingly frustrating.

Donald L. le

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Have set location for pickup. Had multiple pickup location changes.

Dave C. le

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Le client n'a pas laissé de commentaire.

Kim H. le

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Le client n'a pas laissé de commentaire.

Linda B. le

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Clerk did not know that the truck on site was a 15'. He told us it was a 10' which infuriated me because I had been assured that this location had a 15'. This was the fourth location I went to even tho I had made reservations the day before.

John C. le

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Le client n'a pas laissé de commentaire.

Scott C. le

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Le client n'a pas laissé de commentaire.

Emily B. le

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Le client n'a pas laissé de commentaire.

Jacob V. le

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I had an issue uploading one of the pictures but I was able to call and resolve the problem, otherwise it was a smooth process.

james M. le

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Pick up was easy, too easy, employee never had me sign anything, didn't check anything, drop off was the same. when i called uhaul to make sure everything was done, the truck still showed as not checked out despite the rental already being complete. Uhaul needs to get their shit together.

Emery B. le

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We had to print our own paperwork and when we turned it in -- we found out they gave us the wrong truck (it said we had 20,000 miles). We drove it from Houston to Fort Worth -- Texas is big, but seriously.

Benjamin S. le

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This location was a new vendor and did not align with instructions from the app - I unlocked the truck but the key was not there for the cab. I could see the key hanging in the convenience store, but the attendant had to call UHAUL in order to confirm the process - really created a delay in our timeline.