Customer Reviews for Happy Store Citgo
(Concessionnaire U-Haul dans le voisinage)

391 évaluations

4060 Martin Luther King Jr Dr SW   Atlanta, GA 30336

(404) 696-2174

Heures d'ouverture de l'établissement

  • Lun - dim : 12h am à 11h30 pm

Services dans cet établissement :

Pour nous contacter

(404) 696-2174

4060 Martin Luther King Jr Dr SW
Atlanta, GA 30336

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 12h am à 11h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA R. 
Évaluation :
3

See above

Natalie C. 
Évaluation :
5

Employee was very helpful, extremely nice, and the hours they are open was exactly what we needed.

SCOTT D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Share R. 
Évaluation :
1

Rented a van from this location but never used it. Needed to park my vehicle at this location in order to use the rental van, but I was approached by a police officer and advised not to leave it there because of the probability of it being stolen or stripped of its parts by any of the many loiterers hanging out at this gas station, while I was away from it. There is a corporate Uhaul location less than 60 seconds away from this Citgo that is a much better option for Uhaul customers. Although I had already payed for the van rental at this Citgo, I subsequently went down the street and rented one of their vehicles instead. Ultimately paying for 2 rentals but only using/needing one. I would highly suggest that Uhaul recommend that corporate location to its customers instead of the Citgo, in the future.

ANDRE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY C. 
Évaluation :
3

Because they over charged me for gas and they ain't have no gas in there to to start off with like 50 miles only

OCTAVIUS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELIX W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDERICK A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINE H. 
Évaluation :
3

My receipt said 55,16 was charged 65,94 not sure why

NIESHA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shankierra D. 
Évaluation :
5

Owner was extremely friendly and helpful.

ANDREW J. 
Évaluation :
5

Be nice and courteous Like you did for Andrea Durr Thank you

ANDREA D. 
Évaluation :
1

The truck was filthy the light didn't work inside the trailer the seat handle was broken and the gas wasn't on full.

Wanda J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA A. 
Évaluation :
4

When we first got there the system was down so I was told to checking in and pay bill my cell phone which was not an easy task at all that enemies can I actually ended up calling the 800 number to speak to a live representative at that time the representative at the store location did it buys us after an hour and 20-minute wait that the system was back up he was courteous he was apologetic and he took care of the remaining check in in in charges we return the truck back clean as we picked it up with a little bit more than the gas we put in it it was a long day but I do appreciate.

LISA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE P. 
Évaluation :
3

I did not receive the appliance dolly. I would like to be refunded for that please. Thank you, Kierra Glenn

Kierra G. 
Évaluation :
1

Try to over charge my card 👎

YAZAIRA J. 
Évaluation :
5

The experience was excellent. No complaints. Will be using due to my one again excellent experience. Thank you for allowing there company to represent uhaul. Was treated exceptional.

ANDRE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAHEL B. 
Évaluation :
1

The mobile pick-up option was not working. The website would not show the order under my profile. It was a hassle I had to call customer service 5 times and neither time were they able to help fix the issue. It was not until someone at the location manually made the order that I was able to get the truck.

CARMEN B. 
Évaluation :
3

CLEAN THE TRUCK BEFORE RENTING !!!!!!

Cheryl B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

CLAYTON VAN C. 
Évaluation :
5

Great employees

ADRAIN A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Prentice A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

RAVEN C. 
Évaluation :
2

I never did get my deposit back

shantrce B. 
Évaluation :
5

Over all nothing everything was great

SHERRY T. 
Évaluation :
3

Fix the truck

ANTIONE D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

denise L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raymond W. 
Évaluation :
1

I should have checked the receipt. They charged me for insurance which I didn't agree too, as well as a cleaning fee. The cleaning fee was my fault as I should have checked the truck prior to accepting it. I assumed it was clean and it was far from it. I returned it in the same condition. TAKE PICTURES OF EVERYTHING PRIOR TO DRIVING OFF

Charles J. 
Évaluation :
4

Very busy place, but the agent was attentive and quite helpful. This was an easier process than I expected it to be.

DAVID H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared S. 
Évaluation :
5

Best service

JAMES B. 
Évaluation :
5

Flexibility with rental time and return. Less headache with getting in and out and availability

sidney J. 
Évaluation :
5

Owner very nice and helpful!

Cindy S. 
Évaluation :
3

S.O.

KENYA S. 
Évaluation :
1

Check and clean inside of truck the same way u request the back compartment to be

Ernest W. 
Évaluation :
4

Could someone please give me a call at 404-207-7514. My wallet was left in the truck I rented on 7-25-2021 at 12 noon. Please contact me.

ANASTACIA M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JORGE G. 
Évaluation :
5

The vehicle was in great shape, the check in and check out processes were seamless and the staff was professional, friendly and accommodating.

Monica D. 
Évaluation :
5

Friendly service This place is uncommon We love it

alfred C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KADY M. 
Évaluation :
1

I made a reservation online, only to get there and have to go through the process again. On top of that, I was charged twice--one for the online reservation then again because the rep obviously set up a new reservation. One charge for more than double the price of the actual charge, and I am currently disputing the charge with my credit card company. I now understand wow the guy said he didn't need to see my reservation number. No doubt, this was intentional, esp since i made it clear to him that there were now 2 pending charges. And of course, he assured me that the one that was finalized would only go through. Maybe U-Haul should be strictly rented only at their facilities. My pick up location was at a gas station. Never again!

Natasha M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GWENDOLYN C. 
Évaluation :
5

Great service

DATEN H. 
Évaluation :
5

Super nice professional friendly service

DATEN H. 
Évaluation :
1

The attendant asked for $35 to direct me to hitch the ball to the trailer. He was reluctant to rent me the trailer and sent me to other locations before finally renting the trailer to me.

Frank D. 
Évaluation :
5

Best service

JAMES B. 
Évaluation :
3

My vehicle wasnt at my location and i was called to go to another location that didnt have it. After about a hour n half delay i was told 1 was available in atlanta. A big run around n bad communication. Ruined an easy weekend move!

Wade G. 
Évaluation :
5

Awesome service

JAMES B. 
Évaluation :
1

Truck was dirty, was not pulling , truck was leaking, Staff was rude. I had a very bad experience will someone please call me ?

CODY H. 
Évaluation :
5

Best service

JAMES B. 
Évaluation :
5

Very polite

thelma Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

daniel N. 
Évaluation :
5

Nothing to improve. Everything is fine at this location.

Azalea M. 
Évaluation :
5

Fast service

JAMES B. 
Évaluation :
5

Outstanding service. I rented from this place twice and will return

CURTIS L. 
Évaluation :
5

Best service I ever get These employees are awesome

JAMES B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tiffany R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

keymon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA J. 
Évaluation :
5

Amazing service. Quick and easy.

khadijah B. 
Évaluation :
5

He was awesome!!!

TEYUNIA NICOLE B. 
Évaluation :
5

People are very helpful, clean maintenance, fast service, I definitely recommend this location.

THOMASMICHAEL W. 
Évaluation :
5

Employee service are wonderful I love this location

Oscar L. 
Évaluation :
1

Nobody on-site to help.

Christopher H. 
Évaluation :
5

Awesome service

JAMES B. 
Évaluation :
5

Great service

Morytt B. 
Évaluation :
5

L I've to spend money hear Great service

JAMES B. 
Évaluation :
5

Fast n awesome service

JAMES B. 
Évaluation :
5

Fast and the best service employees so friendly I love this location

JAMES B. 
Évaluation :
5

Rien

David P. 
Évaluation :
5

Nothing van or truck is ready when needed and all equipment is clean and maintained

David P. 
Évaluation :
5

nothing I can think of. The service is always good, everything is explained and equipment is always clean and ready.

David P. 
Évaluation :
5

Great service

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
4

Great experience from pick up to drop off! Very friendly staff.

NATASHA H. 
Évaluation :
5

I love to spend my money hear Fast and 24:7 friendly service

JAMES B. 
Évaluation :
1

my second time using uhaul during this moving process and this second experience was as terrible as the first (after being encouraged by some supervisor that the first did not meet their standards and to try their company again) the first time drove to some far away city in Florida to find out they did not have ANY trucks, then got sent to some other far away city to finally pick up a truck extremely larger than i had hoped for AND not get all of the purchased equipment (my return was never processed either). When i tried to drop off the truck a worker felt the need to argue with me for 5 minutes that they didn't accept those trucks because they were too big (even though it was on my payment summary to drop it off there). this second time, i got a call in the morning to pickup from a uhaul pick up location 20 miles from the scheduled location.. there was shattered glass in the parking lot so i decided to leave my car parked in their gas station stalls as opposed to the uhaul lots. the trucks was disgusting and sticky, with a visible stain of someone spilling a milkshake from to cup holder to floor. The engine light came on while i was on the freeway. the truck at some point started driving slower and slower as i still tried to press on the gas. i pulled over (ON THE FREEWAY) to restart truck hoping it was just an error from when i started the engine up, nope. There was really an issue with the engine. I had to drive on the right side of the freeway the entirety of the trip because the truck would spontaneously start to decline in speed, thank god it never fully stopped. I had to call customer service on my way back to drop off truck because i was not sure the truck would make it. I was very upset with service and lack of care. People renting equipment from your company are trusting that this equipment is appropriately operable, they expect at the very least safety and peace of mind. Moving is stressful enough, the added stress of “will this truck even make it” was horrible. Shame on you, terrible product, terrible customer service experience.

Makeda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danisha M. 
Évaluation :
5

Awesome great service

JAMES B. 
Évaluation :
5

They have very nice ppl, they are very good at what they do. A very good place to rent a U-haul. 24/7 service Awesome

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAYBORNE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Awesome service

Morytt B. 
Évaluation :
5

Best Emplyee service in the planet

AHKEEN B. 
Évaluation :
5

Awesome service best employees best location awesome I love to spend money at this location thanks

Morytt B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javarius P. 
Évaluation :
5

I love these employees awesome customer service Fast and quick I like to spend my money hear

Morytt B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kreasha G. 
Évaluation :
4

Clean out the vehicle and wash it.

Azalea M. 
Évaluation :
5

Fast n best service

Morytt B. 
Non les évaluations ont été soumises pour cet établissement.

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