Customer Reviews for Happy Tire
(Concessionnaire U-Haul dans le voisinage)

381 évaluations

225 S Cobb Ave   Burlington, NC 27217

(336) 228-0474

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h am à 2h pm / 3h pm à 5h pm
  • Samedi :
    9h am à 2h pm
  • Dimanche :
    1h pm à 4h pm
Heures d'ouverture spéciales
  • 5/29/2022 - 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(336) 228-0474

225 S Cobb Ave
Burlington, NC 27217

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h am à 2h pm / 3h pm à 5h pm
  • Samedi :
    9h am à 2h pm
  • Dimanche :
    1h pm à 4h pm
Heures d'ouverture spéciales
  • 5/29/2022 - 5/30/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
3

Outrageous prices.

Cassandra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robinson V. 
Évaluation :
5

Great customer service from Scott and Ed!

Kayla P. 
Évaluation :
5

Scott was extremely nice, personable and professional. Very good experience.

BRYAN C. 
Évaluation :
5

Exellente service and caind great experience i will rent again from tha place love it

SERGIO M. 
Évaluation :
5

Very friendly location that helped me understand the logistics of renting a uhaul trailer for the first time.

Lacey W. 
Évaluation :
4

I do not like the self check in and I do not recall asking for that when I called to get the truck. Not the locations fault but that process is not the greatest. Guy helped me out when I needed it and we were finally off and running.

Kevin F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MYA C. 
Évaluation :
5

Both owner and installation employee was great. owner was all about ensuring what my limits for towing was etc. Very knowledgeable and informative. I rent from him again. I washed the trailer to ensure trailer was the same as I rented it. Merci

Sean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thesolonica J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger D. 
Évaluation :
5

the only problem I had is with the phone number. I called the that received on line but could not get through. the owner very professional and I would recommend this place to family and friends.

RONALD G. 
Évaluation :
1

I need to speak to customer service my experience was horrible.

SAMANTHA S. 
Évaluation :
4

Great customer service!

PAUL T. 
Évaluation :
2

Location was not clean and maintained. Was required to access website to turn truck in. Cell phone service was minimal.

THOMAS H. 
Évaluation :
1

It 20 miles out of way where I usually rent from is only 1 mile from my house and it's in a Bad neighborhood!!!!! Truck was dirty inside and out, bed had grease in it and got on some cloth furniture that will not come out of. Now my daughter has stain furniture.郎郎郎 Truck had a strong smell that it was just smoked in.冷冷

Stephen J. 
Évaluation :
1

The manager of this location was very rude and disrespectful. The truck I rented broke down on us 2xs. We were late bring the truck back due to the truck breaking down. I called and spoke with someone name Bonita who said she was going to have someone from corporate to call on Monday. I am requesting an apology and discount for rental and rudeness break down.

CHANDRA S. 
Évaluation :
1

How on earth you think it's fair to charge someone $540 for a 2 day tow trailer rental is beyond me! Online it said $74 per day, unlimited mileage! The math is NOWHERE NEAR correct on that!

WILLIAM DOUGLAS S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AMY M. 
Évaluation :
1

They were rude sat behind the desk and ordered others to do for him. Rude and very unhelpful to myself and my daughter. Very argumentative.

Rhondia R. 
Évaluation :
3

It looks shady and the guy initially came across rude but they ended up being very helpful and nice.

Theron P. 
Évaluation :
2

No. the Price increased by 30 when returned and the owner directed me to call Uhaul- He who processed the charges was UNABLE to EXPLAIN the increased cost- We returned the truck with the proper amount of fuel and DID NOT go over the allotted mileage.

Cassandra D. 
Évaluation :
2

I originally was scheduled to drop off at another location, but the address given by uhaul was not correctâ€"there was no ihaul business . Called uhaul help line and explained the situation , uhaul rep was very helpful. The location I was given to drop off was a bit ‘sketchy'â€"not lit very well, not a true parking lot and on a side street. I dropped off in the middle of the night because I knew I wld not wake up in time to drop off at 8am. This next part was aggravatingâ€"my cell reception sucked in this area and trying to upload different pics for each section took forever. I was a bit uneasy being there in the middle of the night trying to upload pics with sucky cell phone service.

STEPHANIE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PEDRO R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sergio B. 
Évaluation :
1

We arrived at Happy Tire discovered that that none of the additional moving items were not in the truck. The truck had less than a 1/4 tank of fuel and the truck was dirty in side in the back. We spent an hour on the phone with uhaul to remove the moving equipment charges from our bill. The online check in did not work well

WILHELMJOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine B. 
Évaluation :
5

The gentlemen at this place was very helpful! He took the time to help as we had a issue ! Definitely recommend this place!

julius T. 
Évaluation :
5

bigger sign

jim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVERETT J. 
Évaluation :
1

We arrived about 8:50am for a 9:00am pickup. Attendant tried to charge me for an extra day for being 10 minutes early. He told me he couldn't hook up the trailer so I had to do it. He told me that when I returned the trailer to put it back where I had picked it up from. when we returned it back it was about 5:30 pm on Tuesday a almost 15 hours early as it wasn't due until Wednesday morning at 9:00am. The space where I had picked it up from was occupied by a van, so I backed it into the next space, un hooked and went in to report the trailer back. The attendant, the same man who rented me the trailer went nuts telling me to move the trailer. I told him that it was back to as close to the pickup point that I could do and that it was disconnected already. He then said he would charge me a early return fee when on Monday morning telling me to just drop the trailer if I finished with it early. He kept insisting that I re connect the trailer and move it for him. He did not move the van but rather told me to stick it into a slot to the right of the left of the van. The slot was just a bit wider than the trailer and there was no way that I could back the trailer into it with out damaging the van or the U-haul trailer on the other side. I had driven from Harrisburg Pa. that day and didn't really need to deal with a guy that really has no business interacting with the public. On top of that he charged me a $20 early return fee. I've rented numerous trailers from U-haul. Thanks to him this is the last. I'll go buy a trailer. U-Haul really should consider who is the Face of your business. Happy Tire is everything but.

Jerry P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariah R. 
Évaluation :
1

The uhaul trailer itself was fine but the owner/ manager of that place was literally the WORSE HUMAN I've ever encounter! Literally has no customer service experience what's so ever!

Roberto R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Perry L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Harold E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

franklin G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Diamond S. 
Évaluation :
1

I reserved the truck for 4pm, when I got there, they didn't have it. I had to go to 2 other places to find the truck that I paid for. Then had to go across town to get an appliance dolly which I also reserved and they didn't have. I didn't get a tuck until after 6pm. I will never use Uhaul again. And the place that I dropped it off at was extremely unfriendly.

Lindsey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy B. 
Évaluation :
1

After picking up the truck, and driving an hour to our destination, the owner called and said we must return the truck asap because he had given us the wrong one. We said he could come and exchange trucks or that we would keep this truck as planned, but we were not going to drive two hours ourselves, because it was his mistake. He said this was not an option, threatened violence if we did not return it, and that he was calling the police to report the truck highjacked and stolen. We called U-Haul central, and the team did a great job sorting it out. But was a shocking experience. Read the reviews for this place and see other similar outrages. U-Haul should cut its ties with Happy Tire. It tarnishes the brand.

CHARLES P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shatanna H. 
Évaluation :
5

No complaints! Everything was ready for mobile pickup. We had a very easy time checking ourselves in and out.

Jeremy M. 
Évaluation :
5

Everything was excellent. NO COMPLAINTS HERE

Stephanie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT L. 
Évaluation :
1

Really check the equipment and not leave it on the next driver

Sam P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james S. 
Évaluation :
5

My family and myself have used Scott Lovin's Uhaul Service for years. It's always a pleasure doing business with Scott. Everything is clearly explained where there is no confusion or guess work. Will definitely be using Happy Tires services in the future.

raymone G. 
Évaluation :
5

These gentlemen we're very professional and customer oriented! , as a busy essential business using safe procedures made my rental quick and painless , thanks you Uhaul and thank you Happy Tire and Uhaul!!

SCOTT L. 
Évaluation :
5

Service is always professional and excellent!!

raymone G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mercedes H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio M. 
Évaluation :
5

Nothing you guys was amazing thank you Mr.scott

Jermany A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
3

The staff was cranky, and your computer rental system was down. It took nearly two hours to pick up the trailer.

raymond W. 
Évaluation :
2

Had a reservation at another location but was switched to this location. On way to location was called and told I was late for pick up and they were really busy and I would have to wait. No problem with that, but upon arrival, it is a used tire shop. Nonprofessional to say the least was the guy behind counter. Yelled at his employee and had someone else get information saying I was in a hurry (which I never said). Overall just unprofessional.

John W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yolanda M. 
Évaluation :
5

Coming here is like dealing with family very friendly wonderful place to pick up or drop off U-haul this will be my go to place when renting up in Burlington

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney S. 
Évaluation :
5

Excellent

ALEX P. 
Évaluation :
5

nothing

ESSIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHEL S. 
Évaluation :
3

Tow dolly rented had damaged fender . I was stuck with it because there wasn't any other. Dealer didn't help with the hooking up. offered little assistance.

Patricia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keshia C. 
Évaluation :
2

Clean the trucks

christopher R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Billy B. 
Évaluation :
1

Get organized!!!!

Elizabeth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
4

Uhaul sites all showed the facility had Sunday hours so I was slightly unsure how to proceed when I arrived and they were closed. Site should be updated. Parked, dropped the key, and hoped for the best! Received my final check in however and all went well so no complaints about the facility or their staff.

Jean-Marie S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca M. 
Évaluation :
1

This place needs to be closed and employees fired. Got a truck with no rear view mirror or camera on rear view mirror. Gas gauge was broke. Put $10 in and only drove 20 miles. Forgot to turn in appliance hand truck. Called two times to see if place was open so could return hand truck, not one answered the phone and had no answering machine. Later after business hours, got voice mail stating was being charged $160 for cost of hand truck. Went back next day to return Hank truck and no one could reverse charges. I requested clerk leave message for manager to reverse charges by end of day, clerk accused me of making treat and called me ass hole. This place should be shut down. Disgrace to Uhaul!!!

Ronald C. 
Évaluation :
3

The location was in an old used tire shop. Both employees were friendly. The were 3 5x8 trailers. 2 old rusty ones and one newer one. The first 2 blew out my fuse. I had to go down the road and after 3 tries finally found the correct replacement fuse. After coming back with the new fuse we hooked up to the newer trailer and all the electrical worked. They blamed my truck for a bad ground but it was the trailers that blew my fuse. I don't know who maintains the equipment but some of these old trailers need to be put out to pasture. Not sure I'd go back there. I guess if they were the only place that had what I needed. I have used other u-haul in Burlington NC that were much newer and cleaner and had newer better equipment.

Hal A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beverly B. 
Évaluation :
3

I was unclear on what I need to do as far as paperwork when I turned the truck back in.

Amy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA E. 
Évaluation :
3

They were friendly and helpful. I would rent there again.

Stephen H. 
Évaluation :
2

I was charged double when the online operator informed me that wouldn't be the case. We ran down the street and returned the truck with hardly any gas used and they charged me for a FULL tank of gas; Uhaul over charged me for several things. I might as well have hired a moving company for that price.

william S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ursla W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tamara C. 
Évaluation :
4

My overall experience was positive. To qualify the no for clean and well maintained equipment, the exterior of the truck was a little muddy and the front left tire was low, which should be a no brainer at a tire place. The truck ran great, the service was very friendly, the interior of the cab and the box was very clean.

Earl T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LARRY E. 
Évaluation :
5

You are doing just fine as far as we are concerned!

Elva J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samantha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa M. 
Évaluation :
3

Unfortunately, this location did not have the moving supplies that I ordered thru the mobile app. I did not receive any notifications to inform me of the missing equipment. I had to use additional mileage to go pick up the moving supplies from a different U-Haul location. Miles and time that I didn't want to use.

Portia H. 
Évaluation :
3

Raining and truck had broken driver side wiper.

Greg C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitney A. 
Évaluation :
5

Scott Lovin does an excellent job with Uhaul! Makes it easy and simple. I will recommend this location to others!

raymone G. 
Non les évaluations ont été soumises pour cet établissement.

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