Customer Reviews for Happydays Mini Mart
(Concessionnaire U-Haul dans le voisinage)

798 évaluations

80 Tollgate Rd   Brantford, ON N3R4Z6

(226) 400-5045

Heures

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(226) 400-5045

80 Tollgate Rd
Brantford, ON N3R4Z6

Services dans cet établissement :

Heures

  • Lun - dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASD Z. 
Évaluation :
5

Courteous and very accommodating. The check in/out went flawlessly. .

PAULD T. 
Évaluation :
5

license scan and photo upload did not function in firefox mobile at location.

Brad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arcelino jr R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
2

Took a long time to digitally check in. They forgot to provide me with the dolly I ordered. Beer caps and empty pack of cigarettes in the vehicle. Drop off they wanted way too many photos than necessary. Will not use uhaul again.

Andrew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUKE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULS M. 
Évaluation :
2

Had the rental truck out for a week, needed it until the following Sunday and was told I had to bring it back because another family had reserved it. This being a main U-Haul center

MATTHEWRUSSELL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN M. 
Évaluation :
5

The service was excellent

FRANKW S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian P. 
Évaluation :
5

Easy in and out. No Locked gates so can return any time. Good Customer Service

BRIANROBERT FRAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SETHDONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TASHALEE V. 
Évaluation :
5

Not much

David C. 
Évaluation :
4

The only issue was that the vehicle had no window washer fluid which was a problem. The roads were wet and kicked up enough salty water that made visibility difficult at times.

Kevin D. 
Évaluation :
1

Parking area too small maneuver.

Frederick S. 
Évaluation :
2

Had an 8:00 am pickup. Did all the online check in. Site said check in complete. Arrived at the location at 8:00 am, by 8:30 I was hooked up and ready too go. No one had showed up yet so it left (I had an appointment to pickup furniture). At 10::00 am I get a call from UHaul freaking out that I left without a contract. Well what was the picture of both sides of my license, my credit cared number, my address, my vehicle size and everything else. Besides if the owner doesn't come to work till 10 and I have an 8 pickup, what I suppose to do for 2 hours. Upon returning, pulled in front of the rental place, walked inside, waited while she sold someone a pop and checked another's lottery tickets, then told me the trailer doesn't belong out front and put it back where you got it... if you can. I was just checking back in relax. Sorry to disappoint her, I've been backing trailers up everyday for 38 years. With the multitude of UHaul facilities out there, you'd think they're have a better attitude.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRZEMYSLAW D. 
Évaluation :
5

Great service!

Benny L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLESW B. 
Évaluation :
1

I am ready gas fill 20$ but owner 30 $ chitting

LOKESH G. 
Évaluation :
2

We were asked fill Up the truck back to the level of gas it had in it however we were charged 15 $For gas

Bruce W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICKA W. 
Évaluation :
4

The truck did have a check engine light (the store owner indicated it might be time for an oil change), but otherwise it was easy to check in and check out. They were great.

JESSEA D. 
Évaluation :
5

Excellent customer service

Luke C. 
Évaluation :
3

There was a line up when I went to pick up my scheduled rental from 9 to 3 pm. Due to the line up I was a half hr late getting my vehicle as this location is a variety store also and they serve their customers even if they are serving you. Not good customer service

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany H. 
Évaluation :
5

This occasion was actually really good. I made an online reservation with a smaller vehiclle because of the lateness that I did so. but I went to this store, having rented from them before to see if they happened to have something free, that wasn't on the website, Turns out they did! The lady even got on the phone with your company and switched my reservation to them and they're truck (which was bigger, and ended up being better). Really appreciate that they were willing to do that and took the time to smooth it out and get me the truck on the spot, it was fantastic. This people were also really nice (which is why (I returned). The rest of the experience was good. The truck was easy to drive and got all the stuff I needed moved. When I returned it, I got my deposit back with no problem. Super super smooth experience. Thank you!!!

MATTHEWR W. 
Évaluation :
5

Great service!

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERG C. 
Évaluation :
5

I would rent from this place again they did real good job Thank You

JOHNC G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACEYLEE M. 
Évaluation :
1

Customer service at pick up location was terrible. Waited half an hour in the store before someone checked me in. Very rude response when I questioned why they altered my plan that I had set up online prior (one way trip, leaving truck at different location). They told me to bring the truck back to them or don't take it at all, not exactly what you want to hear the morning you are moving. When we dropped it off they had lost me in the system and had to call the owner to the store to solve the problem taking another half an hour waiting around. There was also a dirty face mask in the truck when we first went in, ew. They also charged me 8 bucks for gas as I had to return the truck to their store as they demanded. Horrible experience and I will probably never use Uhaul again.

Saedie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK R. 
Évaluation :
5

On a very snowy day, my rental went off without a hitch.

Perry M. 
Évaluation :
4

Nothing. Unless you hire someone specifically for Uhaul.

DAVIDT M. 
Évaluation :
5

there is nothing to improve this location has impeccable service, and equipment.

CANDIS P. 
Évaluation :
3

We returned the trailer and furniture dolly - we were told to bring the dolly inside as it was being rented later that day. Then we got a phone call accusing us of not returning it and that we would be charged. Had to speak with the person again and tell them to check their video. The online check in was good, but you should tell people about the "trailer inspection" at the time of reservation - not when checking in online. Thats too late to plan the inspection.

Greg D. 
Évaluation :
1

No blackets in the truck or dolly, had to go back to location when it opened only had dolly then had to go to another town to get blackets and only had 3 dozen was told I wouldnt be charged and I was and notbody has called me to follow up

Jason A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin C. 
Évaluation :
4

Truck was not swept out and very messy inside.

Karl D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stuart C. 
Évaluation :
5

Why I have to enter my driver license when I rent from you many times a year and even in the same week? Please stream line the process to check out so it's faster. Merci.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT J. 
Évaluation :
4

This outlet is very understanding and I would surely rent from them in future. Very personable. Cheers

MICHAELA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALDAIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy C. 
Évaluation :
5

Was very happy

franco D. 
Évaluation :
5

The handle on the trailer was broken and made it difficult to use

JOHN C. 
Évaluation :
5

There were chips on the floor and seat. It takes to long to check out a van. And always need to upload an ID. This is not the stores fault but uhaul. I rent many times from them.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justyna K. 
Évaluation :
5

THIS LOCATION IS SUPER MANAGED!

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDG L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MITCHELLTHOMASGO A. 
Évaluation :
5

Great easy quick

MARTINPAUL M. 
Évaluation :
5

The vehicle was clean but had a very strong cigarette smell. I had to open the window because it was irritating my throat. I mentioned this to the U-Haul rep and she was not aware that it smelled that way.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william H. 
Évaluation :
5

Fast and convenient.

DAVIDG L. 
Évaluation :
5

The customer service at this location is unbeatable.

Meagan R. 
Évaluation :
3

Never rent with u haul ever again had for 6 hours got charged 186 $dollars

PAULA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Absolutely great service. *****

VALON G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carlos Alberto C. 
Évaluation :
4

Friendly , helpful people at this location.

Norman M. 
Évaluation :
5

Great location and the staff at the Min Mart were friendly and helpful.

RYANM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAELW C. 
Évaluation :
5

Very smooth friendly transaction. Je la recommande fortement.

Gary V. 
Évaluation :
5

If the system saved my info it would be faster to rent a truck

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dwight S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen H. 
Évaluation :
5

Bien

Tejpal A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

The dashboard of the pickup was a little dusty, however, I was not eating off of it... lol.... I was very happy overall.. Thank you.

james B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Murray K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Divina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
4

I was previously advised that the van would be cleaned prior to pickup due to COVID 19. It was NOT!. Back cargo area was scattered with beads and dirt, the front cab area had old peanuts and dirt on floor, straw pieces on seat and animal hair on seats. Otherwise the van did the job.

Kelly B. 
Évaluation :
3

Clean truck before rerenting. And pay more attention to miles and gas

Tammy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janey L. 
Évaluation :
4

Maybe check equipment between customers for trailer damage? We were delayed hours as the trailer had a flat tire and we had to wait for the repair. It was repaired within a few hours and we were refunded for 1 day of our rental time, which was appreciated.

ALANNALYNN H. 
Évaluation :
5

Simple easy transaction

Lukas O. 
Évaluation :
5

Maybe give an estimate of how much roughly it will cost before hand 🖐

bradley W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE E. 
Évaluation :
5

Rental Pick Up Location Happydays Mini Mart 80 Tollgate Rd Brantford, ON N3R4Z6 is a very nice place. For the second time l rent there.

Antonio Jose D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISHAQ HUSSAIN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kamaran M. 
Évaluation :
1

The owner of the store was rude. He told me I couldn't pay with debit when I returned the truck. I reserved the truck using my visa and wanted to pay the final cost with my debit card. The store owner said if I didn't like his rules I could leave the store. He wasn't going to give me the rental truck. He was a total jackass. I will not recommended this location to anyone I know. I will be post something on my social media page about so everyone know not to go to that location.

Barbara R. 
Non reviews have been submitted for this location.

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