Customer Reviews for Happydays Mini Mart
(Concessionnaire U-Haul dans le voisinage)

831 évaluations

80 Tollgate Rd   Brantford, ON N3R4Z6

(226) 400-5045

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(226) 400-5045

80 Tollgate Rd
Brantford, ON N3R4Z6

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

helpful with reservation, pick up was quick and easy( trailer missing wire harness extension but quickly rectified) , equipment good , drop off quick and easy, great service!

Larry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIANROBERT FRAN A. 
Évaluation :
1

The vehicle stinks like smoke and weed, had ashes from cigarettes/weed in the cab, and lots of rocks and dirt. Not happy with quality of rental. Was supposed to have an area supervisor contact me but it's been few weeks

David and Rola B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS D. 
Évaluation :
4

I had ordered 2 dozen moving blankets. The location had none

Derrick M. 
Évaluation :
5

The experience great, the person assisting us was patient and kind.

JONATHAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

colin P. 
Évaluation :
5

One tire had a problem. Not the Dealer's fault. I pointed it out when I returned the trailer.

Derald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINELOUISE P. 
Évaluation :
5

Cleaner than normal, very strong smell of smoke though, The roll up door is very rusty and doesn't go all the way up

David B. 
Évaluation :
5

very fast and friendly, yard has excellent access, place is clean and tidy. Got my business when ever needed. no improvements needed

LINDA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIMETRA R. 
Évaluation :
5

Truck should be wiped down between uses. It smelled heavy of cigarette smoke. Other than that, the clerk was a great help, knowledgeable and great to deal with. Will be renting from here more often.

MICHELE T. 
Évaluation :
2

Ashes all over the cab, stinky. The roll up door was all rusty and difficult to open. No locks provided with trucks any more? AC had hard time working.

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARKLAURIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNV B. 
Évaluation :
1

I called to book a trailer rental for 2 days of use. I was told that I was given a day and if I needed another day to call in and request an extension on my rental. When I arrived, I was told that I only had 5 hours with the trailer and then it needed to be back. I called in to get an extension like I had been told on the original phone call and they reverberated the same thing that it had to be back within 5 hours and an extension could not be given. I had no choice and had to keep the rental for the 2 days like I requested and I returned the trailer as soon as I could, even before my 48 hours had passed. I am now left with 180 $bill for a 29,95 $ a day rental that I used for 2 days. I'm not sure how that makes sense but I can see that they charged me more because they lost out on other bookings. What a horrible and scummy way to do business. I will not be returning.

Mathew T. 
Évaluation :
1

Trailer was missing extension for wiring to reach my truck The owner of location was very rude did not have a good experience

steve C. 
Évaluation :
4

No toner for printer so could not print off my contract. Agent was super helpful and friendly!

JAMESDAVID B. 
Évaluation :
5

Always have friendly quick service

Tracy M. 
Évaluation :
3

The app didn't work for mobile pick up, the last 2 times I rented. (Waited on hold for an hour. And they could not fix the issue) Both times the van was filthy with ashes, today the smell of smoke and the other day the smell of weed. Very disappointed

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca B. 
Évaluation :
3

For a 6x12' cargo trailer, there should be a jack attached to the hitch frame in order to hook and unhook the trailer safely. It took all my strength to lift the trailer on to my truck hitch. If I had to have unhooked the loaded trailer for any reason there would be no way I could have done that even with the help of others. I have had a sore back since and should perhaps pursue UHaul for personal damages. For sure I will look for another rental company option for my next moving equipment needs.

BRIANL W. 
Évaluation :
5

Friendly and quick process. Always use this location

KARENSUSAN M. 
Évaluation :
5

Tried getting help on phone from head office somewhere in the states, totally useless Went to store directly, owner was great and helped me al he could.

CHRISTIANR L. 
Évaluation :
5

very courteous and simple.

KEVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rino B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASD Z. 
Évaluation :
5

Courteous and very accommodating. The check in/out went flawlessly. .

PAULD T. 
Évaluation :
5

license scan and photo upload did not function in firefox mobile at location.

Brad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arcelino jr R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
2

Took a long time to digitally check in. They forgot to provide me with the dolly I ordered. Beer caps and empty pack of cigarettes in the vehicle. Drop off they wanted way too many photos than necessary. Will not use uhaul again.

Andrew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUKE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULS M. 
Évaluation :
2

Had the rental truck out for a week, needed it until the following Sunday and was told I had to bring it back because another family had reserved it. This being a main U-Haul center

MATTHEWRUSSELL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN M. 
Évaluation :
5

The service was excellent

FRANKW S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian P. 
Évaluation :
5

Easy in and out. No Locked gates so can return any time. Good Customer Service

BRIANROBERT FRAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SETHDONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TASHALEE V. 
Évaluation :
5

Not much

David C. 
Évaluation :
4

The only issue was that the vehicle had no window washer fluid which was a problem. The roads were wet and kicked up enough salty water that made visibility difficult at times.

Kevin D. 
Évaluation :
1

Parking area too small maneuver.

Frederick S. 
Évaluation :
2

Had an 8:00 am pickup. Did all the online check in. Site said check in complete. Arrived at the location at 8:00 am, by 8:30 I was hooked up and ready too go. No one had showed up yet so it left (I had an appointment to pickup furniture). At 10::00 am I get a call from UHaul freaking out that I left without a contract. Well what was the picture of both sides of my license, my credit cared number, my address, my vehicle size and everything else. Besides if the owner doesn't come to work till 10 and I have an 8 pickup, what I suppose to do for 2 hours. Upon returning, pulled in front of the rental place, walked inside, waited while she sold someone a pop and checked another's lottery tickets, then told me the trailer doesn't belong out front and put it back where you got it... if you can. I was just checking back in relax. Sorry to disappoint her, I've been backing trailers up everyday for 38 years. With the multitude of UHaul facilities out there, you'd think they're have a better attitude.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRZEMYSLAW D. 
Évaluation :
5

Great service!

Benny L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLESW B. 
Évaluation :
1

I am ready gas fill 20$ but owner 30 $ chitting

LOKESH G. 
Évaluation :
2

We were asked fill Up the truck back to the level of gas it had in it however we were charged 15 $For gas

Bruce W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICKA W. 
Évaluation :
4

The truck did have a check engine light (the store owner indicated it might be time for an oil change), but otherwise it was easy to check in and check out. They were great.

JESSEA D. 
Évaluation :
5

Excellent customer service

Luke C. 
Évaluation :
3

There was a line up when I went to pick up my scheduled rental from 9 to 3 pm. Due to the line up I was a half hr late getting my vehicle as this location is a variety store also and they serve their customers even if they are serving you. Not good customer service

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany H. 
Évaluation :
5

This occasion was actually really good. I made an online reservation with a smaller vehiclle because of the lateness that I did so. but I went to this store, having rented from them before to see if they happened to have something free, that wasn't on the website, Turns out they did! The lady even got on the phone with your company and switched my reservation to them and they're truck (which was bigger, and ended up being better). Really appreciate that they were willing to do that and took the time to smooth it out and get me the truck on the spot, it was fantastic. This people were also really nice (which is why (I returned). The rest of the experience was good. The truck was easy to drive and got all the stuff I needed moved. When I returned it, I got my deposit back with no problem. Super super smooth experience. Thank you!!!

MATTHEWR W. 
Évaluation :
5

Great service!

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERG C. 
Évaluation :
5

I would rent from this place again they did real good job Thank You

JOHNC G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACEYLEE M. 
Évaluation :
1

Customer service at pick up location was terrible. Waited half an hour in the store before someone checked me in. Very rude response when I questioned why they altered my plan that I had set up online prior (one way trip, leaving truck at different location). They told me to bring the truck back to them or don't take it at all, not exactly what you want to hear the morning you are moving. When we dropped it off they had lost me in the system and had to call the owner to the store to solve the problem taking another half an hour waiting around. There was also a dirty face mask in the truck when we first went in, ew. They also charged me 8 bucks for gas as I had to return the truck to their store as they demanded. Horrible experience and I will probably never use Uhaul again.

Saedie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK R. 
Évaluation :
5

On a very snowy day, my rental went off without a hitch.

Perry M. 
Évaluation :
4

Nothing. Unless you hire someone specifically for Uhaul.

DAVIDT M. 
Évaluation :
5

there is nothing to improve this location has impeccable service, and equipment.

CANDIS P. 
Évaluation :
3

We returned the trailer and furniture dolly - we were told to bring the dolly inside as it was being rented later that day. Then we got a phone call accusing us of not returning it and that we would be charged. Had to speak with the person again and tell them to check their video. The online check in was good, but you should tell people about the "trailer inspection" at the time of reservation - not when checking in online. Thats too late to plan the inspection.

Greg D. 
Évaluation :
1

No blackets in the truck or dolly, had to go back to location when it opened only had dolly then had to go to another town to get blackets and only had 3 dozen was told I wouldnt be charged and I was and notbody has called me to follow up

Jason A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin C. 
Évaluation :
4

Truck was not swept out and very messy inside.

Karl D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stuart C. 
Évaluation :
5

Why I have to enter my driver license when I rent from you many times a year and even in the same week? Please stream line the process to check out so it's faster. Merci.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT J. 
Évaluation :
4

This outlet is very understanding and I would surely rent from them in future. Very personable. Cheers

MICHAELA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALDAIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy C. 
Évaluation :
5

Was very happy

franco D. 
Évaluation :
5

The handle on the trailer was broken and made it difficult to use

JOHN C. 
Évaluation :
5

There were chips on the floor and seat. It takes to long to check out a van. And always need to upload an ID. This is not the stores fault but uhaul. I rent many times from them.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justyna K. 
Évaluation :
5

THIS LOCATION IS SUPER MANAGED!

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDG L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MITCHELLTHOMASGO A. 
Évaluation :
5

Great easy quick

MARTINPAUL M. 
Évaluation :
5

The vehicle was clean but had a very strong cigarette smell. I had to open the window because it was irritating my throat. I mentioned this to the U-Haul rep and she was not aware that it smelled that way.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william H. 
Évaluation :
5

Fast and convenient.

DAVIDG L. 
Évaluation :
5

The customer service at this location is unbeatable.

Meagan R. 
Évaluation :
3

Never rent with u haul ever again had for 6 hours got charged 186 $dollars

PAULA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page