Customer Reviews for Hardeeville Small Engine Repair
(U-Haul Neighborhood Dealer)

523 évaluations

16877 Whyte Hardee Blvd Ste A   Hardeeville, SC 29927

(843) 784-5975

Heures d'ouverture de l'établissement

  • Lundi :
    Fermé
  • Mardi - Samedi :
    8h am à 12h pm / 1h pm à 4h pm
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(843) 784-5975

16877 Whyte Hardee Blvd Ste A
Hardeeville, SC 29927

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi :
    Fermé
  • Mardi - Samedi :
    8h am à 12h pm / 1h pm à 4h pm
  • Dimanche :
    Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

PHIL H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jason L. 
Évaluation :
5

The folks that run the location thought we left our garage opener in the truck and texted us to let us know, even offered to set aside so we could pick it up after hours. It was not ours but, I thought that was very kind of them.

Ryan G. 
Évaluation :
5

Always great customer service when renting from this location. I will continue to use and recommend the Hardeeville UHaul.

Richard G. 
Évaluation :
1

Owner was incredibly rude at check-in. He had a terrible attitude and was mouthy, all because of N incident he was having that had nothing to do with me or my rental. He also threatened to report the truck as stolen when it wasn't returned by the time of the original contract, after he had already charged for the extra days. How is this guy still in business?

Jade N. 
Évaluation :
2

No one around mid day. No trash cans to clean out truck.

SUSAN H. 
Évaluation :
1

Your pricing was extremely misleading. I never received any indication that the price was so much higher than on the website or that the pricing for taking from one state to another was so costly. Very disceptive practices. The person at the pick up place was super rude as well. Overall, not an experience that I want to repeat.

Emmet P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail W. 
Évaluation :
4

Owner / Operator was knowledgeable and helped hooking up unit.

Joey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael R. 
Évaluation :
1

The man who owns this shop is incredibly rude and scary. He used the “F” word when talking to me. Place smells horrible.

Susan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WYATT B. 
Évaluation :
5

Great place

ANDREW E. 
Évaluation :
3

I scheduled for a return in Bluffton South Carolina. During my drive I got an innocuous text apparently attempting to shift my drop off to Hardeeville South Carolina. The text was non-specific end it came while I was driving, at a time which I should not have been paying attention to texts. Upon arriving at Bluffton, I was refused the drop off, being told that U-Haul was shifting trailers to different locations. This refusal caused me to have to backtrack 13 miles to drop off the trailer at Hardeeville, at a place that was closing in 30 minutes. After scrambling back to Hardeeville, I was able to just barely drop off the trailer before the worker had to leave for the day. I was incensed at having been refused to drop off at my contracted location, and having The additional aggravation and expense of backtracking and then driving yet again over the same roads to go to my final destination. This was Customer Service at its worst and I will try to avoid using U-Haul for any purpose in the future.

Ernest C. 
Évaluation :
1

Horrible experience at the 11 Oliver Court, Bluffetin, SC location. They refused to accept the trailer , because they had too many trailers and didn't want to inconvenience rental unit tenants. Made me take the trailer to Hardieville. 20 miles away. When I arrived at the facility it was locked and their were no employees to be found. I finally reached a human on the phone who told me to just drop the trailer and it would be logged in later. Absolutely the worst customer service ever!!!!

THOMAS S. 
Évaluation :
2

Hard to find, far from where I live, dingy interior

Paul H. 
Évaluation :
4

Truck was very old and had no air conditioning

Scott F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Bruce R. 
Évaluation :
1

The trailer was fine and great prices. The man that runs this location was very rude. Rushed me both when picking up and dropping off. The morning of pick up I let it go figuring it's the morning and I showed up right at opening time no big deal. But at drop off he rushed me to the point of getting in my truck and parking the trailer while yelling at me that he has “done this sh*t for 50 years”. His attitude with this whole process was ridiculous and I will never return to this location. I was very polite and brought the trailer back 12 hours before it was due there was no reason for him to be so rude and rush us the way he did.

Jacob G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keyona A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane H. 
Évaluation :
5

It would be beneficial to have a sign close to the highway that identifies the U-Haul location is in the back.

Susan G. 
Évaluation :
1

Stopped to drop off trailer was closed at 11:30 in the morning call U-Haul they sent me to a second location they did not except trailers only truck rentals the lady there called U-Haul they had me take the trailer to a third location and drop it off and now I'm getting a bill for a Extra day rental after spending three hours trying to drop off the trailer

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMIT G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EUGENE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor M. 
Évaluation :
1

The guy charged us a fraudulent fee not on Uhaul side. I'm wondering how he had access to my credit card. We got the truck filthy so we cleaned it out. I went in and cleaned the cabin which included the dashboard, cup holders, seats and steering wheel. Plus brushed out the cabin and sweep out the back before returning the truck

PETER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curt E. 
Évaluation :
3

The gentleman in the store was a bit rude and terse.

Justin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marjorie R. 
Évaluation :
4

Uhaul website indicated that a trailer could be rented in Bluffton, SC. After speaking with a representative, I found out that the information was false from the beginning. Uhaul trailer rental has to either come from Hardeeville, SC or Beaufort, SC. Just speak the truth up front and not lie.

Robert G. 
Évaluation :
4

I checked with who I believe may have been the owner when I reserved the trailer in Greensboro to make sure that the Hardeeville location was a drop-off location. He said it was. When I was looking for the exact location I called and it was closed but the man who answered the phone was a jerk asking what kind of trailer it was. He almost didn't want to accept the drop-off. He hung up on me.

lance S. 
Évaluation :
1

The proprietor forced me to take the $10 collision damage waiver. Even though I had opted out of it and have a credit card that covers that. He had a bad attitude overall. He is very unfriendly. I'm kind of surprised that somebody like that is even in a customer facing job. If I didn't need to get the truck to get a job done I would've told him to shove it. He was just an unpleasant person. In the big scheme I could not care less about $10. It is just the fact that he forced me to accept that waiver knowing that he had me over a barrel. Very shady. In case you're reading this, whatever your name is, I called U-Haul and they refunded me the money. I hope they take it out of your pocket.

Robert E. 
Évaluation :
5

Owner was very helpful in taking my return when his lot was full.

Teddy W. 
Évaluation :
3

The app did not work for the return your truck.

RobertG B. 
Évaluation :
3

The gas was alittle over than the required amount when returning it..,,He puts charges on my credit card after I left….. When I finally got a hold of him he said it was 3 short…..I think he shouldnt have Been allowed to put charges on my credit card…..,

Bryan C. 
Évaluation :
1

The man that runs the place is extremely rude and very unprofessional. He was extremely hard to deal with.

Robert G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Edward S. 
Évaluation :
2

Have used the Hilton Head Island location in the past since it was closer to my home, however had to travel 45 minutes to the Hardeeville location since didn't have a 6'x9' utility trailer. Plus return it back to the same location which added extra time and gas!

Brian W. 
Évaluation :
3

Very grumpy and cantankerous personality but did his job very well.

Richard V. 
Évaluation :
1

The gentleman who was working yesterday was extremely rude and inconsiderate.

Christopher R. 
Évaluation :
5

Had a little bit of a hard time when returning after hours. But finally figured it out.

REGIS K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Seth A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES I. 
Évaluation :
5

Saturday morning pick up went smooth. Manager courteous and efficient. Drop off instructions were explained and drop off area was well lit. Easy on and off freeway. I recommend this U-Hual location.

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason D. 
Évaluation :
5

Owner was hands on and ‘extremely' helpful

BARRYDAVID B. 
Évaluation :
4

Drop off point was changed in the middle of the night. There is now NO drop off point on Hilton Head Island or Bluffton, SC and minimum driving distance to drop off is 40 miles or more each way. Totally unacceptable and would not have rented from you!

GARY E. 
Évaluation :
5

Excellent customer service

Deane S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diego B. 
Évaluation :
4

My drop off agent was quick and efficient

Pasquale M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
5

Very helpful person

Leonard T. 
Évaluation :
1

The guy we picked up from was extremely rude. No people skills at all. He looked at my boyfriend and I like we shouldn't even be in the store. He tried to bully me into getting insurance and then tried to scare me because I opted out. Telling me nobody has ever explained it correctly and that if there was any damage to the truck he was going to charge my card and if there wasn't enough money in my account he would wipe it clean and get my bank account closed like he just felt I didn't have the money. I'd already spoken to my insurance company and I knew I was covered. I guess at that point he was pissed and tried to move fast when I was signing paperwork and everything. I asked could I take a picture and instead of saying, “ma'am you get copies” he just firmly said no several times and then mentions I get copies. I would never rent from this place again. To top it off I have bad asthma and the store smelled like pure cigarettes. If he's not a people person, get a new job but don't try and bark at people that come in. If nobody rents you don't have a job. I'm in sales and make great money so I get it. So no sir you're not going to, “close my bank account” because the rental regardless of my experience with him turned out great.

Amber T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie H. 
Évaluation :
5

This location always has available inventory

David K. 
Évaluation :
2

The clerk was rude and unwelcoming during pick up. Sorry to bother you with my business! Not helpful, not clean or inviting.

STEPHEN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hubbs G. 
Évaluation :
5

No improvements! Thanks for the good customer service :)

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

joanna T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD B. 
Évaluation :
5

Good customer service

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John J. 
Évaluation :
5

I had to drive almost an hour (1 hour and 50 minute round trip) to the drop off location for the trailer. I will probably not use Uhaul again because of that inconvenience.

Pamela B. 
Évaluation :
3

my contract had me dropping off the trailer about 30 miles from home in SC. There was a U-Haul only 3 miles from us.

Ron B. 
Évaluation :
3

Hard to find drop off location.

Mark O. 
Évaluation :
1

Never again

Leonard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa T. 
Évaluation :
1

I was provided with one of the oldest trucks that they had and it broke down on me.

BRICKNEY M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephen M. 
Évaluation :
2

Make sure I get the right vehicle and don't try to overcharge me when I was promised discounts for my trouble with the online reservation.

Brian O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
5

I prefer to return a trailer during office hours rather than outside hours, so I would only say please extend opening hours to include Sunday, if only part day

Andrew W. 
Évaluation :
3

Guy was a grump and wanted to know why I was dropping the unit there. "I better be sure or he is going to charge $50 to move the unit."

Floyd M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon F. 
Évaluation :
3

My request for a dolly (that I was charged for) was not honored. The manager said he had no dollies to handle boxes.

RAYMOND P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOSTON P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
4

Dropped off after hours. Easy process

Robert D. 
Évaluation :
4

N/a

Landon P. 
Évaluation :
5

No improvements needed. This was the only UHaul Office that would take the trailer and truck. I went to 2 other area UHaul and they would NOT take the trailer, just the truck :(

RICHARD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KERRY M. 
Évaluation :
2

Customer Service was terrible. Owner was rude and not a good representative of the U-Haul brand.

Timothy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL F. 
Évaluation :
5

Contacted the location during the day and dropped off in the evening the directions about where to park were perfectly clear and I really appreciate everything very simple

Patrick M. 
Non les évaluations ont été soumises pour cet établissement.

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