Le client n'a pas laissé de commentaire.
Marcus ALFORD
Customer Reviews for Harden-Givens Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Include dollies for moving heavy appliances
Tammy SeelsWorse uhaul location I have experienced. I dropped of my uhaul trailer a day early. I went inside the location and found somebody in the back. I told him I'm returning my uhaul, what do I need to do. He didn't know, he said he'll call "the guy". He said just park it with the others. So I did. Then went back in and he said he talked to the guy and said I'm all set. I asked for confirmation that you received my uhaul, he said I'll be receiving something soon. I left uneasy, so I call uhaul and explained the situation. Uhaul said if I didn't receive a confirmation by the next day then call uhaul back. I didn't receive confirmation, so I called uhaul back. They tried calling "the guy" at two different phone numbers, he did not answer. They told me I'm all set that they closed my contract. Two days later I receive a receipt from uhaul stating I was 2-days late on my return. I called uhaul a third time and demanded a refund. Luckily they had notes from my previous two calls and I took photos of the trailer when I parked it. They still were not able to reach "the guy" at the location. Very sketchy location. Felt like they do this on purpose do they can collect on the false late charges. Will never use this location again.
Sam HowarthLocation is very unhelpful was not opened for a week did not provide correct information to pick up or drop off which resulted in a lot of stress and confusion for me and U-Haul. Luckily Rob was able to resolve all my issues but this has definitely been a horrible experience.
Amber RawlsNo improvement needed , everything was excellent I rate you guys a perfect ten
lisa mitchellQuick dispatch. Made extension of my timeline easy. Simple online return on a Sunday.
John HuntI explained to uhaul about the tolls that I haven't Sunpass account linked to the tag and they still charged my card. I specificity explain that in an email I sent. Y'all mfs don't listen. Never Again.
Domenico TariboThe computer system was down and it took longer than expected to get me in a truck.
Bridgette CarsonGreat customer service very nice and professional
TRACEY SIMPKINSGreat! Very fast and effective
Robert Latherow