Évaluations des clients Hardesty Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hardesty Storage

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Preston H. le

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Was given truck with 1/3 tank of gas after I had to wait 20 minutes after my original pick up time..was told they would take miles off on return of truck they took 2 miles l off... I was charged for giving them back a truck with more gas... and was punished for giving them a truck better then I found it.. I was also accused of misplaying equipment even though it was all accounted for.. would not recommend awful customer service I will never rent a U-Haul ever again nor recommend it to anyone especially from this location. Was added stress on an already stressful day that was not needed nor wanted.

Ralph B. le

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Le client n'a pas laissé de commentaire.

Martin W. le

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Continue with your professional courtesy.

Ravin S. le

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Would be helpful to have a U-Haul sign board on the road front for easy reckoning of the facility.

Warren S. le

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The manager in KCMO should be let go just the worst with his costume r services and the staff. I heate that place

Don H. le

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Le client n'a pas laissé de commentaire.

Jennifer S. le

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Your people renting your trailer wired up lights that only worked on my driver's side. Insisting it was fine when I questioned it. Then what they wired just fell apart in the road. My vehicle in turn quit running, lost all charge while driving twice. The third time it did not start again. I had no issues until they wired the U-Haul trailer t to my truck. I contacted them at which I knew that I wouldn't be able to return the trailer on time. They decided to not come after the trailer until the next day around 11am. My truck then was jumped and started and ran after the U-Haul trailer wires were disconnected from my truck. I gave no authorization for any more charges to my card. Yet they too it upon themselves to fraudulently charge my card almost $18 more. I live on disability and am not happy with a company that charges my card without my permission or knowledge when I'm quite sure it was due to their negligence on wiring and telling me to take the trailer with lights improperly working. I'm not even sure this was legal. So I never even was able to use the trailer for the intended use in the first place. Everything done was in my opinion underhanded and laziness on the company you allow to rent out your U-Hauls. I will be having my vehicle checked as well as contacting the BBB and advocates for the disabled. As well as checking to see if it's illegal or just poor ethics to allow a customer to leave with a trailer with poor or improper working lights. I would hope you can get this issue resolved with me by returning all my money along with an apology. Thank you Jennifer Sperry. 913-731-9190

Jeffrey S. le

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Customer service was excellent!

THAI B. le

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Very friendly and helpful staff

Chris H. le

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This place was great service, I didn’t even have to touch the trailer for return, this place was great . Both the inside person and outside person were very professional and very appreciative I used Uhaul.

vanessa B. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

Debra B. le

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Le client n'a pas laissé de commentaire.

Tahleeah H. le

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Le client n'a pas laissé de commentaire.

Lauren S. le

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Le client n'a pas laissé de commentaire.

RAFI B. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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Super friendly person helped us this morning.

Melissa K. le

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Very friendly and helpful staff.

William B. le

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Le client n'a pas laissé de commentaire.

Paul E. le

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Le client n'a pas laissé de commentaire.

CEDRIC S. le

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Le client n'a pas laissé de commentaire.

Ronald P. le

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Very friendly staff

Richard H. le

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The first truck I picked up I took all the way back to my home before finding out it was full of cockroaches. When I returned the truck I was charged for the mileage and rental insurance, $35 to just drive a roach infested truck back and forth taking an hour out of the time I was paying movers to move my furniture. I then was given a 10ft truck to make up for this instead of the 17ft truck because the roach truck was the only other large truck. This second trucks has gauge would drop a quarter tank whenever parked so even after putting 4 gallons into the tank for the usage it dropped as soon as you put it in park. The ignition on the second truck was also jammed so between the 2 extra loads I needed to take due to the smaller truck it took me 5 min each time to get the key to even turn in the ignition. I understand trying to get the full life out of these vehicles but they were both in desperate need of repair and should not be used for rental. I have used uhaul for all of my previous moves but after this I don't think I will ever be back.

adam S. le

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Friendly and helpful staff, quick service........somewhat questionable location, didn’t necessarily fear for my safety but didn’t leave my wife or children alone in the middle of the afternoon

Ayo A. le

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Le client n'a pas laissé de commentaire.

Ronisha C. le

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Everything went smoothly from pick up to dropoff

roberta G. le

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Very courtesy. Nice environment

Carlos G. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

Drew R. le

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Le client n'a pas laissé de commentaire.

kenneth I. le

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Le client n'a pas laissé de commentaire.

DANIEL V. le

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Le client n'a pas laissé de commentaire.

CLARK J. le

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Everything went great. There was some large carts available and my movers were able to take all of my stuff upstairs in just two trips.