Customer Reviews for Harmony Hardware
(U-Haul Neighborhood Dealer)

407 évaluations

2527 Belvidere Rd   Phillipsburg, NJ 08865
(@ Rt 519)

(908) 454-3594

Heures d’ouverture

  • Mon-Fri: 7 am–5 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 12 h p.m.

Services dans cet établissement :

Pour nous contacter

(908) 454-3594

2527 Belvidere Rd
Phillipsburg, NJ 08865
(@ Rt 519)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 7 am–5 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 12 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great customer service will be again.

john rivera 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlyn Turner 
Évaluation :
3

Not happy about the price at all. Truck was dirty

ROBERT SMITH 
Évaluation :
5

On time ready for me. Very helpful.

JOHN MAXMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Smith 
Évaluation :
4

Nothing it was a pleasure, friendly and helpful

gayle firth 
Évaluation :
5

I don’t know the owners name but is a good person and helps whit the equipment install

Jaime Vidal 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond Perry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Bonadio II 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anne Whitehurst 
Évaluation :
4

I was using the 24 hour process, and spent 30 minutes trying to do the online check in. Weak cell signal and slow process, it was dark so it is hard to get clear photos for processing, so eventually the man in the store came out and did everything. I do not recommend this location for the 24 hour process. However I would use the counter option again.

Wilfred Cruz 
Évaluation :
5

Over all this location was excellent and very tentative not so much from the original stop I had rented the truck from

Maria Afonso 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jef davis 
Évaluation :
4

Our original pick up location was Stowaway, in Phillipsburg. Driving to/from Harmony Hardware added over 20 miles to our total mileage, which unfortunately added to the total expense.

MINDY PAQUETTE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julian Prestes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES SCHOTT 
Évaluation :
5

Great Location! Great customer service, I was very happy with whole transaction from start to finish.

Melvin Jensen 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAUNELL HOPE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Haye 
Évaluation :
5

The gentleman was very pleasant and helpful. Appreciate all his help and will likely use his location again! Thanks a lot!

Jennifer Gomez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Hawkins 
Évaluation :
1

Company was close for the weekend

Steve Phillips 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Weisenhorn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES NOLAN 
Évaluation :
3

Due to a delay in the moving company's arrival, this drop-off location was no longer open when I returned the truck, so I had to use the 24/7 self drop-off service. My last experience with 24/7 self drop-off at a different location was NOT good as they claimed I returned my truck late when it was actually 3 days EARLY. But that's what you get when no person is there for return of your truck. So needless to say, I was not looking forward to self drop off again. At this location, there was not a clearly designated parking area for my 20 foot truck, so I spent a lot of time trying to decide where to park that wouldn't be in the way and that I wouldn't experience problems with U-Haul for. Eventually, I just parked in the front of the building where it would be obvious that it was returned on time. Aside from that, this location was fine and self drop off was pretty straight forward. I haven't heard from U-Haul, so I'm assuming that means everything went smoothly.

Amy Tomlinson 
Évaluation :
2

They need to fix the vans the have there are some issues with them

Gregory Pecht 
Évaluation :
3

Uhaul is nothing but deceptive advertising. I would never recommend! Lowes or Home Depot are much better but a friend recommended the $19,95/day but nearly $100 for 29 miles! Never again!

Lawrence Ashton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Casey 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael Bizzarro 
Évaluation :
4

Cell phone reception was bad at this location making it difficult to check in online. maybe provide wifi for customers...

Eric Welz 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES MIRRA 
Évaluation :
5

Vendor was friendly, helpful, informative and all around excellent.

lynda campbell 
Évaluation :
5

Great CS

Richard Vacaflores 
Évaluation :
5

Nothing, unless you want to make sure the fuel tank is always full? It's easier that way

Dennis Mac Minn 
Évaluation :
5

Location was great however the online check in process was a disaster. The website gave an error when trying to retrieve the key. We spent close to 45minutes on hold or talking to chat with U-Haul to sort it out. Chat representatives gave us the wrong numbers to call (one told us to use ealert, another said it was not an ealert issue). We were finally able to get in because the owner of the hardware store was very helpful. Pick up location is great but U-Haul service was a bit disappointing. Would suggest not using the 24/7 mobile pick up at this location.

Andrea Reichert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill Nolte 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bert haderer 
Évaluation :
5

This place and the Gentleman that works there is full of personality and great to do business with as this was my second time using this location.

Jeffrey Davis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phillip Metais 
Évaluation :
5

Great staff! very helpful. do not change anything.

joseph kennedy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Frias 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William McKean 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loretta elia 
Évaluation :
5

The interior windshield was rather dirty. The film make is more difficult to see when conditions are challenging...moisture, rain, night, sun glare, etc.. PLEASE clean the windshield on occasion.

Alexander Adams 
Évaluation :
5

I have nothing to add but good comments it was a pleasurable experience

Peter Dalidowicz 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tony russo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Koenig 
Évaluation :
5

What a wonderful guy!! I rented 3 times from him and I gave up an earlier location by phone so I can go to Harmony Hardy. Helpful, kind and always on time for store opening. Thank you, Jason Zambrano

Jason Zambrano 
Évaluation :
5

I felt like the truck needed some service. The experience and service, as well as communication was 5 star. The truck itself just felt like it needed service. It was bucking and hesitating and just felt a little off, however my experience overall with this for the third time was 5 star.

Mark Anico 
Évaluation :
2

He never asked if I wanted the safe trip insurance when I pointed this out he said "what do u want me to do.."and laughed…"call uhaul see what they tell u. The truck…. The windshield top area was taped with celephane tape… not sure if that was to keep the window in or or the rain out…. I drove this vehicle 16 miles your truck computer said 12mpg …. One would think 2 gallons of gas would be enough… I had to put 3 in to get it to 7/8 u need a better way of tracking gas use!!!! Total ridiculous experience… this man has no idea what customer service is, he knows he is the only game in town and doesn't care… take it or leave this guys motto.

JohnD Walther 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Raymond PERRY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew Vanderzee 
Évaluation :
5

I would recommend the location for the store and the older gentleman only. Uhaul uses bait and switch when a person makes a reservation. No more service from me.I end up paying more because I pay by the mileage!!! You give a close location and then a farther location! I'm paying $2o more just picking and dropping off the truck!!

GABRIEL RIVERA 
Évaluation :
5

I was supposed to pick up my U-Haul from Drake rentals but they overbooked the truck so I had to go to Harmony hardware. I am not very happy about the situation. I think I should be compensated in someway. Maybe some money taken off the bill for mileage. I am very disappointed thank you very much Steven Dandrea

KIRA Dandrea 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY BELLENS 
Évaluation :
5

Everything was great

JENNIFER LAPARCH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew Grundt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Muzzin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcella Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Alicandri 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Bacorn 
Évaluation :
5

Absolutely nothing. Great experience.

William Morgan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Chester 
Évaluation :
5

Excellent top notch customer service at this location.

Jim Basil 
Évaluation :
3

Fix the windows

Ryan Salobecke 
Évaluation :
3

Truck cab smelled like cigarettes. Check-in took almost 30 minutes which cuts into your time allotted with the truck.

Kyle Rowe 
Évaluation :
5

The very good man helped me out with my request

Edison Vasquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Forster 
Évaluation :
4

Great service from the Harmony Hardware owner. Old hardware with a sixties flavor. The truck was old with a few scratches but working properly.

ALEXIS TORRES 
Évaluation :
5

Gentleman was kind and patient and made the return process simple.

Cynthia Steinmetz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andria Koger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaime Vidal 
Évaluation :
5

All good. Nice experience

DONNA STRAZZA 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary Corde 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neno Pessoa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deborah kling 
Évaluation :
5

Sell the old motorcycle trailers! And have more available at each location!

louis felix 
Évaluation :
1

Lied about our mileage because I used to work for his son and he overcharged us. The bottom was falling out in the truck because there were screws missing. He's a well known asshole in town and if I knew he was renting these out I would have never got a truck from him.

Kaitlyn Tereman 
Évaluation :
1

The truck I picked up was old and raggedy you have to retire that vehicle the dash inside makes a noise like someone is living inside it, the driver side window creaks like it's going to break any second when you hit bumps and the brake warning light flashes on and off while your driving. Talk about sucking something dry 

WAQAR AHMAD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ram Yadlapalli 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Diener 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin Nobre 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Cunningham 
Évaluation :
5

Only issue we didn't have the furniture blankets we requested. However, the price was adjusted accordingly.

Craig Leaser 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andrew Hunt 
Évaluation :
3

Was out of the way in relationship to my home.

JAMES DAILEY JR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT STOUCH 
Évaluation :
5

Easy pick up and very friendly service.

PENNY DAYSON 
Évaluation :
5

The Corp. Seemed to be overwhelmed with high volume of patrons.I felt my frustration of moving was being agitated. The reason I chose UHaul with Andy @ Harmony Hardware 08865 is because of the "hometown local feel".Surely, you understand.

Angela Hardison 
Évaluation :
3

vehical smelled like stale cigarette smoke and looked like coffee was splashed all over instruement panel.

ROBERT FREY JR 
Évaluation :
5

Everything was perfect

WILLIAM CARTER 
Évaluation :
5

I had no issues.

Ronald Schroeder Jr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Haley 
Évaluation :
3

The wrong date and time were submitted for my rental. Had to wake up in the middle of the night (11:45pm return time) to return a trailer that was supposed to be returned the following morning. Highly disappointed. If I didn't look at the paperwork before going to bed I never would've known and would've been charged

CHRISTOPHER CREASY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle Marason 
Évaluation :
5

The truck was old and had incredibly loose steering. It wanted to drift all over the road. It should have been retired by Uhaul earlier for safety reasons!

ROBERT ZEBROWSKI 
Évaluation :
5

The contact person was courteous and helpful. During pick-up and drop-off, he was immediately available to assist.

PAULWILMINGTON SEARS 
Évaluation :
1

This location was not our choice, after going to the original location and finding out there is no one there we called the Uhaul costumer service and they weren't able to help us at all, this location is 45 min away from where we live. The original credit card that was put in the system wasn't able to go through for some reason. And after all that when I came to start the truck- it didn't start. The buttery was dead and the person in the location try to help. We started our move at 12 pm when if Uhaul would be taking care of things it would start at 9:30 am. I am extremely disappointed and unhappy with the costumer service, the quality of the truck and the overall experience. We were promised after not getting our truck in the first location to get $50 refund and extra miles, please make sure the refund goes to the card that paid and not the card that is online.

TALIA INBAR 
Non les évaluations ont été soumises pour cet établissement.

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