Évaluations des clients Harrisburg Corner Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Harrisburg Corner Store

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JAMES M. le

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The person who set up my rental did not put the proper drop off location of San Jose but set it back at Houston. I ended up paying couple hundred dollars more than the quote I got from the app. The truck driver headlight was out and the cabin was dirty.

Luis A. le

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Le client n'a pas laissé de commentaire.

Tirrell T. le

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Le client n'a pas laissé de commentaire.

Jennifer V. le

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The most janky uhaul experience of my life!! I reserved a 20” for $128 online, once I got there the corner store clerk asked me for $280!!! He was of no help complete poor customer service. I then called the 1888 number and payed through the system over the phone with a representative. She the got me to $160!? I was in such a rush I said that’s fine and went with it. She couldn’t tell me why he was up charging for.

ricky W. le

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Nothing they were very nice and professional I will continue to do business with this location

JOSE G. le

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This is not the best part of town.. There were a lot of homeless people wondering this establishment. Also the gentleman whom helped me took over an hour to process this request, it was only after I called customer service that he was able to complete the process..I had originally reserved a unit on 1960 and I-45, Uhaul changed it to location 22 miles away..WHAT'S THE PURPOSE OF THE RESERVATION? I LOST 2 1/2 HOURS BECAUSE OF THIS CHANGE..

Viron H. le

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This was 1000 times better than dealing with the whole rigamarole of the big store in Midtown. Yea it’s a gas station that rents uhauls, but I was in and out in 10 minutes and the guy was super nice.

pamela L. le

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I was scheduled to pick up at Louisiana location in Houston. They changed it to A small gas station on Harrisburg. It was not even a uhaul station. It was not professional. Once I got to my destination I realized the moving blankets were not included. I had ordered and paid for them. Not a good experience

Tanner B. le

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I was charged for 6 days after I used it for 5 days and 1 hour. They didn’t know how to run my card and I was told to talk to the persons “boss” on their speaker phone at Harrisburg location. It’s also a dirty gas station. Way to go u-haul, you really needed that extra $44 from a moving college student because of one hour. I’ll be sure to use Penske next time.

david S. le

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Le client n'a pas laissé de commentaire.

Jaclyn P. le

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It seemed like the person working at the gas station hadn't actually rented out a uhaul to anyone before. He kept having to call another guy to walk him through the process and it took forever to get checked in even though I did the entire check in process online.

Amanda B. le

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I did not realize the dropoff was a gas station. The Chevron cashier was helpful but it threw me off-guard as I expected a U-Haul employee or just a drop box. Left the truck key with the Chevron cashier which seemed a bit strange.

banks M. le

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I understand this is a small service station that rent/owns a few trucks which is why the customer service should be really good. While he serviced us he was having a phone conversation and he never got off the phone for a personal acknowledgment. We asked about the damage on the truck and he said if you see an x near the damage that means we already know the damage is there. We looked for the x and didn't see any near the damage. We were on a time schedule and did not have time to locate another Uhaul rental facility so we used their services hoping that we wouldn't have any issues on return.

Akshaya D. le

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Good coordination between uhaul and their remote pickup locations

Rachel L. le

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It was very odd to have the location combined with a gas station. The attendant was nice, but did not walk me through any rules or regulations and pretty much just handed over the keys. They also did not have the size I wanted.

COLLIN C. le

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I was charged $24.00 for gas. I picked up the truck on Empty in Baton Rouge...range of 13 miles. I dropped off truck with almost 1/4 tank and charged for fuel. If my credit card is not credited back within 24 hours, I will dispute the charge with my credit card company.

Edward N. le

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Le client n'a pas laissé de commentaire.

Isaiah W. le

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there were broken bottles in the parking lot, trash everywhere & he made me move the truck & park it in a very difficult place 3 different times because the guy who runs it is the only one running the uhaul & the gas station so he couldn’t leave, except while i was parking it for the second time he locked the gas station and walked across the street to pick up food from a restaurant. he also only had me take a picture of the speedometer & gas tank. this was one of the worst run businesses i have ever seen and when i got impatient (albeit still kind) he told me to chill. i was angry.

Jared K. le

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Le client n'a pas laissé de commentaire.

Carmen R. le

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Owner is very rude & combative to patrons. The site is not well maintained. Nobody should rent from here.

Krisha M. le

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Terrible experience in general with picking up the uhaul - originally we were supposed to pick up via mobile app at a different location and had to extend the time a bit but no one on the phone at uhaul told us that we couldn’t pick up the uhaul via app after a certain time. We were then redirected to the Harrisburg location after we reached the original pick up site, and that was also a disaster. The system was apparently slow/down and it took a long time before we found someone to talk to on the phone that told us we’d have to rent the uhaul on our phone since they couldn’t access reservations on their system there.

William K. le

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I rented from the Harrisburg corner store. The first truck we tried to rent had a flat tire, took over an hour to change trucks. Everything was fine on that truck. Returned the truck with a completely full tank and yet this place charged me 37.80 for ez fuel. Will complain on every single social media platform I and my friends have access to.

Mathew M. le

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Worst possible location to pick up a truck. A gas station with only one employee who had to handle people buying gas, smokes, beer, etc, as he was checking me out. Took forever. We had ordered and it was confirmed by the reservation system that I could pick up 24 furniture pads. Showed up to get the truck and they only had 11. So I had to pack my stuff without proper padding. Some stuff ended up scratched because I did have enough padding. The place I selected thru your reservation system to pick up the truck was a U-Haul store that would have had everything I needed to take the stress out of moving and the parking lot would have been paved. Unbelievable that you sent me to this location. Absolute the worst possible place to pick up a truck and they had no supplies. Why would you send anyone to a location like that? It screwed up my entire move. Thanks for making it more stress than it needed to be. Unbelievable!!!

Brenna K. le

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This place is terrifying. I was so scared to walk in. It was difficult to park, there were homeless people everywhere, and when I walked in there was a man screaming at the guy behind the counter. The representative was very nice, but I do not feel safe at this place and I’m glad I only had to drop off the truck here. I would never use this location in the future.

ricardo G. le

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My blll is incorrect, i was overcharged 30 dollars, and there is no line item specifying why!!!!

Alphonso S. le

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Employees were not that professional and do not know the meaning of customer service. The person checking in stopped processing me and went outside and had a conversation with a non-customer.

Joshua H. le

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Le client n'a pas laissé de commentaire.

Roberto V. le

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Le client n'a pas laissé de commentaire.

Elizabeth L. le

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The equipment looked questionable. One front tire seemed larger than the other. The front cab was dirty with soda stains and a cologne bottle was in the glove compartment. A random snack cup was wedged between the front window and the dashboard. I left it as is and was somehow charged a 25 dollar cleaning fee. The rear cab was dirty too when picked up. I would not recommend this location. The cashier was kind and helpful. But the owner's faulty computer set us back 45 minutes from checking out as it rebooted on its own. Owner was not present to help. If referred to this location again, I would ask for another location to pick up a truck from. Period.

Emily V. le

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Le client n'a pas laissé de commentaire.

Stuart R. le

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Great folks gas here is also quite reasonable so super convenient!!!