Customer Reviews for Hart Nissan
(Concessionnaire U-Haul dans le voisinage)

25 évaluations

6564 Mechanicsville Trnpk   Mechanicsville, VA 23111

(804) 559-0549

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 9h pm
  • Sam : 7h30 am à 4h pm
  • Dim : 11h am à 3h pm

Services dans cet établissement :

Pour nous contacter

(804) 559-0549

6564 Mechanicsville Trnpk
Mechanicsville, VA 23111

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 9h pm
  • Sam : 7h30 am à 4h pm
  • Dim : 11h am à 3h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Ensure staff are properly trained. I paid online for the truck and told the staff who stated I would only be charged the difference of around 36 dollars. To my surprise I was double charged on Friday September 24 and when I called customer service I was told I would be reimbursed a manager would call me to discuss. No manager called me, I did not authorize a double payment and was clear that I was not authorizing so Uhaul really did not meet my expectations. I am still waiting for my reimbursement.

Thomas E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAMMATTHEW R. 
Évaluation :
1

ashley never went out with me to check vehicle i took photo of gas which she put full on paper i filled it up to where i picked it up she basically charged me 8,08 $ for gas after i showed her the photo with miles after i got back she said ok she is terrible for that dept i want my gas $ back i have used uhaul for years terrible service she was watching a tv show lucifer i asked her could she look at photo she said its ok well never go back again carla bergman 949-572-4497

carla B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRAVEEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN H. 
Évaluation :
2

The counter area is too small. I opted for mobile pickup, but it was just aggravating because when I went to the counter to get my key, I had to wait in line for a long time because the office was tiny and full. It took about 10 minutes before I could get inside to "just get my key"

Jimmy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B. 
Évaluation :
1

I showed up to the location to pick up my Uhual and the app said i could pick up my truck and grab the keys. When i went to pick up the keys the keys were locked up and not able to be accessed. I had to sit on hold for 30 minutes and finally a rep was able to assist and get a manger to come to the store to unlock it. Unacceptable and wasted so much time and delayed my move. My Uhaul was also missing the two dollys i paid for. Went to ask where they were and they were also locked up and not able to be provided. I paid for a furniture and appliances dolly and instead all they gave me was a normal dolly. Horrible experience and will not be using Uhaul again thanks to this location for adding so much for stress and headache to a move.

Jamie B. 
Évaluation :
5

Very good service

ALYASSAZZAT H. 
Évaluation :
3

Our pick up location was changed as we were driving to the planned pickup. This added an additional 30 mins to our travel time.

Lynn A. 
Évaluation :
3

The U-Haul representative was wonderful. Helpful and courteous. Having the incorrect address as the location of the U-Haul dealer made mobile check in impossible. This needs to be remedied.

Richard R. 
Évaluation :
5

First time using this site - it was our one way drop off location. Very easy process and great location.

PAULALAN W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

LOLA H. 
Évaluation :
3

I did not want to go to this location originally, I was scheduled to be at the scotts addition location. keep more trucks at that location so this doesn't happen again.

Amanda O. 
Évaluation :
2

Location to leave vehicle is not clearly marked. If dropping off after hours cars will be blocking most entrances

JEFFREYLEE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Quentin M. 
Évaluation :
5

Excellent employee who attended me and resolved everything very efficiently. thank you!

JOSELITOBRITO C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca S. 
Évaluation :
1

Give a more accurate rental rate.train your employees better.remove extra fees [rental fee tax ? Really?]

Steven L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William A. 
Non les évaluations ont été soumises pour cet établissement.

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