Customer Reviews for Hart Tax Services Ltd
(U-Haul Neighborhood Dealer)

79 évaluations

7686 Hart Hwy   Prince George, BC V2K3B3

(250) 277-2051

Heures d’ouverture

  • Mon-Sun: 9 am–5 pm

Services dans cet établissement :

Pour nous contacter

(250) 277-2051

7686 Hart Hwy
Prince George, BC V2K3B3

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 9 am–5 pm
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Could you please send me a complaint form the equipment tires were very low had 10 psi recommend 65psi that screwed my day up trying to find a compressor to fill tires and money to fill tires as well plus we ended up messing around a couple hrs trying to get that fixed before we could leave also I think we should be compensated for lost time and money for compressor

CORY B 
Évaluation :
5

I had the main office change my van from a 10' to a 20' and even though I reserved it almost a month in advance the person I spoke to at the Arizona head office was an absolute A hole to me. Rude, inconsiderate and unreasonable. Fortunately the local person here went above and beyond trying to accommodate me and was successful in locating a vehicle that better suited my needs.

STACY D 
Évaluation :
5

Very friendly and helpful! Je les recommande chaudement.

JAMES H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN E 
Évaluation :
5

Very nice people and a pleasure to do business with

lee m 
Évaluation :
5

Very helpful. Thanks.

ALI P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN M 
Évaluation :
5

Awesome service!

JOHN Y 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES H 
Évaluation :
5

The new system of taking pictures of everything seemed not to work to well , the manager of the company had to take several photos before it worked !

MICHAEL T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER J 
Évaluation :
5

Awesome service, friendly operator.

JOSEPH Y 
Évaluation :
3

Nice to have a U Haul location on the Hart. Appreciate it.

JANICE N 
Évaluation :
3

We had friendly banter. She was able to accommodate another customer who had a bad experience with another outlet. She searched for the best way for me to have a truck at the best rate for me. Her partner happily helped me when I was having difficulties getting the truck out of park

ROSE W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John K 
Évaluation :
4

As above comment

PAUL K 
Évaluation :
3

Sending a quote to the customer

JOHN A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose e 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B 
Évaluation :
4

They were lovely. They also gave me advice I wish I would known from for the pick location. Such as go everything and walk around with store owner before leaving with the vehicle.

Tandi P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW S 
Évaluation :
1

The price fluctuations are absolutely ridiculous and i will likely not use the service again. I used in april and paid 172 moved in august paid 450 Not ok ! It's absolutely terrible and the rates should always be the same.

TYLER F 
Évaluation :
5

People were courteous quick to help and had what I needed in good shape to go

MARGARET M 
Évaluation :
5

Above and beyond service. I wouldn't go anywhere else 

NATASHIA T 
Évaluation :
5

Looked after us right away. Had an issue with my lights, got it sorted out quickly and we were on our way. 

JOHN E 
Évaluation :
3

The gentleman at the location was helpful the lady was grumpy and not very nice

MARK D 
Évaluation :
5

The whole experience was awsum as a first time renter it was very simplified by the staff all questions were answered and I will highly recommend renting to all and will be back myself as well thank you

MURRAY W 
Évaluation :
3

Ok for it's close convenience for drop off. Clean yard, nice enough people, office a little run down

Robert L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IGOR D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jody C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANINE S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis M 
Évaluation :
3

Get a mechanical service done on the trucks. The fuel pump on the truck rented gave out during the trip and the truck had to be towed. I was also billed an additional amount for the auto transport that was towed away by the service technician from B&F Auto Service in Prince George after the truck died. Still waiting on someone to address that extra billing.

Fred H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather M 
Évaluation :
5

Impeccable! Couldn't possibly improve on perfection.

christopher r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miss S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew R 
Évaluation :
4

Really nice people.

Ben W 
Évaluation :
5

Very friendly, went out of her way to make sure we were taken care of.

Calvin D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laura c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

corinna M 
Évaluation :
5

Great staff. Very prompt and efficient

HERBERT M 
Évaluation :
5

Easy access to the parking compound so drop off was simple.

Brad M 
Évaluation :
5

Thank you service was great. Only need to make sure that you have the light connector plug to go with trailer and let people know that trailer need to stay connected when it leave shop.also drop off location was changed without due notice, but I figured it out. Other than that it was all good, drop off location was accommodating and professional. Merci.

Alana L 
Évaluation :
5

have more trucks and covered trailers

BRENT A 
Évaluation :
5

Service was great ,best location I ever used for UHaul

Karen B 
Évaluation :
1

This pick up location and experience was absolutely abysmal. I have never been treated so poorly by a manager. The poor woman working at the pick up location was trying to reason with the manager over the phone and eventually just became exasperated and just told me to text him. I attempted to text him to resolve an issue and he was very rude, dismissive and not willing to help me out. I would never pick up from this location again. The truck smelled very badly of cigarettes which made the 8 hour ride intolerable. Avoid this manager and pick up location at all costs!

Kamila M 
Évaluation :
5

Friendly service and nice clean vehicle. Highly recommend this location.

Curtis K 
Évaluation :
4

Although the first booking agent was impatient, unhelpful and kept pushing for payment method, when I was just inquiring initially. She then got the entire order wrong, with the wrong truck size and wrong drop-off location, Jewel at the Hart location took the time to correct our order. Despite 3 locations listed within 5 miles, the pickup location (only confirmed the day before as per policy) our truck was 40 minutes and 2 towns away. The long commute, added gas and massive inconvenience, then not having the ordered equipment, delayed our movers by 4 hours. Jewel was very helpful in correcting our order and compensating us for our hardships, countering the wretched experience with the booking agent and the pickup location. The professionalism and kindness of the staff at this location is in stark contrast to the overall experience with Uhaul.

simon f 
Évaluation :
1

It was close that's all. The agent on lower mainland & local dispatch completely screwed me over and had like three days of plans. That had to be jostled. The company & people never listened to what I was saying. Their was no needs meet for me. So sadly the service was poor. But you got paid. I guess.

Daniel C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre R 
Évaluation :
5

Honestly it was nice and easy, will be renting another trailer when I need one.

Damien K 
Évaluation :
5

merci

kathy h 
Évaluation :
5

Jewel was great! Over and above!

Timothy T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

helen s 
Évaluation :
5

They were super nice and very helpful, would recommend! Above and beyond customer service.

Landon B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARITY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENDALL D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard c 
Évaluation :
5

Not a thing!

Ed D 
Évaluation :
5

Outstanding job

Brandon B 
Évaluation :
5

Service was very friendly and helpful. Pick up and drop off was very easy. Merci

ROBERT w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lucas t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sherwood b 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colby M 
Évaluation :
5

Again can't think of how it could be better. They were fast and efficient and very friendly

David C 
Évaluation :
5

Staff at this location were friendly, knowledgeable and helpful

rioley s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila B 
Évaluation :
5

Very friendly people! They did a great job in helping us get on our way. Quick and easy!

Brad S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karandeep S 
Évaluation :
5

The location was perfect and the lady i spoke with was friendly and efficient. The equipment I got was ready to go in just a few moments. Despite a recent snowfall,the yard was cleared of snow and the equipment was cleaned and warm. By far,the best experience I've had with Uhaul over the years. I will use this location at every opportunity in the future.

NATHAN F 
Évaluation :
4

The Lady was new on the computer and told a little longer to complete but she did her best.

RICHARD D 
Évaluation :
5

Trailers need jacks

Ria S 
Non les évaluations ont été soumises pour cet établissement.

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