Customer Reviews for Hashemyars Service & Oil
(U-Haul Neighborhood Dealer)

729 évaluations

20105 Vanowen St   Winnetka, CA 91306

(818) 710-7416

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(818) 710-7416

20105 Vanowen St
Winnetka, CA 91306

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Truck did not have a gas cap on the gas tank. Owner said homeless people keep stealing them and he won't replace them. This is very dangerous to drive trucks and customer loses money because gas is consumed into atmosphere when driving! I wish to file a complaint with U-Haul on this matter.

Cheryl C 
Évaluation :
1

the trailer has no Brake, could not used it.

Martial E 
Évaluation :
4

Better or more helpful attendant that checks you in

Corazon V 
Évaluation :
5

everything was great, fast scheduling and friendly place with all the help as needed. great prices.

Sagy S 
Évaluation :
2

Truck did not come with additional moving supplies as rented. Employee was unequipped to offer support.

Rachel B 
Évaluation :
3

Vacuum or blow out the interior, wash the truck

dAVID S 
Évaluation :
1

I lost one hour because the manager didn't now how to do his job. Also yelling and no respect

roberto l 
Évaluation :
5

Nice clean place , the attendant is very nice and easy to work with, next time I’ll come ti the same location, thanks very much

edgar l 
Évaluation :
5

Love the customer service care.

moses d 
Évaluation :
5

Genuine, first-rate customer service. Was a great experience overall. Fortement recommandé!

jennifer m 
Évaluation :
5

Everything is perfect

CHANOCH D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Siaki M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH C 
Évaluation :
2

We were made to unload and move auto transport ourselves. Also location is very small for maneuvering. I was also charged $20 extra for dropping off after hours.

Anna O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S 
Évaluation :
1

Do Not send anyone there. Problems with the equipment. Tire tie down ratchets would not release. Poor maintanance. Trailer brake was not working correctly. Owner new nothing about the trailer operation. Closed when I brought the trailer back and had no help removing the trailer. And then they tried to charge me an after hours delivery fee when this was never explained to me when they moved my reservation from the full service center in Chatsworth, CA. Not up to normal U-Haul standards.

Larry M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marek G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard E 
Évaluation :
5

Great service and friendly. The truck was clean and ready. The check in process was fast and clear.

Sagy S 
Évaluation :
1

The lock didn't work, the manager said you need to buy your own lock ( even though the additional key on the truck turned (YES TURNED THE LICK). Returning the truck was a disaster, in the rain, could not log in to the location, got disconnected twice by Uhaul customer service.

allen y 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rizpah J 
Évaluation :
1

Horrible app to use. Took 45 minutes to get verified while i sat in the parking lot with no help from any customer service. Called and was on hold for over 30 minutes. Truck was dirty and ON EMPTY! Horrible experience.

Evan B 
Évaluation :
3

The gas cap was off the truck, gasoline level was lower than claimed.

Paul H 
Évaluation :
5

The service was fast and straighforward.

Jinny T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John O 
Évaluation :
3

The truck's gasoline was empty. Apparently it had been stolen the night before I picked the truck up! How about investing in locking gas caps? Major inconvenience that put me behind schedule for the day.

dlanie b 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John E 
Évaluation :
3

I was waiting for 40mins to get the code for the key. Delayed my pickup and ended up returning the truck late and got extra charge for extra day. Not a good experience

Jayden V 
Évaluation :
1

Le client n'a pas laissé de commentaire.

soheil t 
Évaluation :
5

I'm extremely satisfied with renting a Yohal from here. They efficiently handled my tasks very quickly, and I had never rented a Yohal so easily before. Both during pickup and drop-off, it was very convenient for me. The team is very friendly as well.

farshad e 
Évaluation :
4

need to update if special gasoline is required for the car.

Sagy S 
Évaluation :
2

When I got there I stood around for a long time asking if I could get help with the Uhaul. The men were just standing around talking. They saw my reservation and didnt help much but to give me the key. The truck had trash in the back of the pick up. It also only had 1/4 tank of gas. They were not very helpful and seemed like they didnt really want to rent Uhauls.

Sandra L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shane c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERNIE M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David F 
Évaluation :
5

The rep was having computer issues when I showed up, but they were quickly fixed and he turned out to be a real nice guy. Great storyteller and had me hooked up and out the door in no time!

eric l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Danielle G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B 
Évaluation :
5

I am taking uhaul often and this time I had such a big issues with the truck I took . Yesterday was a very rainy day so it felt the truck started being unstable on the fwy the moment u reached 50 mile per hour Also the wiper blades stopped working several times on the fwy ! And my biggest issue was the truck had a leak and some of my equipment got damaged and I was told by customer service that the manager will call me back and it has been more than a day and a half and no one has reached out ! So very disappointing

liron m 
Évaluation :
5

Easy to get rental, no hassle and quick service

Sergio C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lzamarie s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shushan s 
Évaluation :
5

It was excellent I had no problem returning my rental I got there early filled up with gasoline and preceded to park after finishing with the return process placed the keys in the safe deposit box and went on with my business.

Tomas R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ray T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rolando m 
Évaluation :
5

very profesional, friendly,and cortious service, this my u haul center from now, thank you guys.

RAFIK P 
Évaluation :
5

The Uhaul Mobile App sucks.

Min K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFAEL R 
Évaluation :
2

I reserved a 15' truck 6 days in advance, when I showed up the location, there was only 10' and 20', I had to get a different vehicle, or wait 1,5 hours after my scheduled pick up time and hope the vehicle would be returned back on time and ready for me to use.

Nima S 
Évaluation :
1

Drop location personnel did not help, the web site keep going to reservation instead of dropping off, the Location that was assigned was a long way off from my Hotel I had reserved. The Uhaul location was right next door to the hotel and when I call Uhaul they the location next to my hotel was full and could not accept anything. Its difficult to recommend Uhaul when the experience for drop off was very, very inconvenience. When most of the time traveling to a Large downtown and we are not familiar with the heavy traffic, its important to Listen to the customer. The Hotel was reserved for the same purpose of the location of the Uhaul Location

santos c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOTTI C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin F 
Évaluation :
1

This place put a $100 hold on my checking account . The total ended up being only $36.07. However this place kept the e rude $100 deposit and never refunded my $63.93.

Kimberly R 
Évaluation :
5

Had a horrible issue picking up the truck originally. Was refunded $50 for the inconvenience. Will probably not use U-Haul again was a very large inconvenience.

Christopher P 
Évaluation :
5

Aucun

MADHAV D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorin E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gfaham F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Torey S 
Évaluation :
1

Horrible experience here

EDWARD W 
Évaluation :
5

The gentleman that helped us was very nice. He went above and beyond. He helped hook the trailer up. I would definitely recommend this location as well as the North Hills location. They both made this move easier.

Nancy T 
Évaluation :
5

Easy way to get the Van, good price, great equipment, easy to return.

ines M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

STEVEN N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GLEN G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeh b 
Évaluation :
1

One person running the gas station, convenience store and supposedly running Uhaul. I checked in at 12:43 PM and he told me to just put it out back. I had to unhitch the trailer by myself, I am 77 years old. I couldn't move it myself to the exact parking location because it was to heavy. This crazy guy came out yelling because it wasn't exactly where it should be. I told him it was to heavy and we both moved it. About 10 ft. Very miserable person. Then I see on my credit card that they charged me $20 for a late fee. I want my money back because I was early, not late. This location is a terrible representative for Uhaul.

JOHN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel L 
Évaluation :
5

Very Professional and guy renting me the trucks was helpful in every way.2 thumbs up!

DANIEL K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joshua O 
Évaluation :
1

No one answered the phone for the 2 days I was trying to call. Then once we got there they were closed and the uhaul reservation had no info for a code to unlock the lock box. AND the location had no service and it was impossible to use the app or website to check in. Even though I had already checked in days prior. And then to make it worse it was freezing outside and took literally an hour to get the key from the lock.

Aaqib H 
Évaluation :
5

As a first time U-Haul user Ahad the manager was Awesome Customer service was Excellent. Thank you Ahad for making my Experience Great.

Agbomere P 
Évaluation :
4

Aucun

juan a 
Évaluation :
3

The truck was a horrible ride. Bumpy beyond belief.

Neil R 
Évaluation :
1

Shit location, uhaul smelled like piss, and was overcharged. Terrible experience and will never use this company again

William Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavonia H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

angel b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

torgom i 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert G 
Évaluation :
3

It wasn't about the location, as much as the inconvenience returning the truck. What's the purpose of having an attendant if the customer has to do everything. Why should I have to go online, take photos of the equipment, check the mileage and gas, register for an account or load an app that I'll rarely use!

ANDRE D 
Évaluation :
5

Great assistance as always

Kevin L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nazar D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra b 
Évaluation :
4

We had horrible time for hot temperatures, because AC was not working well.

FRANK A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E 
Évaluation :
5

Should notify the customer via text one day in advance that a truck is available at the specified location

Martin P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leo m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lianna D 
Évaluation :
1

The manager is rude and unhelpful. He did not have the blankets I ordered and blew me off when I asked for them. I would NEVER consider this location again!

Kamille F 
Évaluation :
1

Myself and 5 other people spent hours trying to get our stuff. This location should not be allowed to rent things. I have never had a bad experience with uhaul Before and this was legitimately unbelievable. One woman was there for 4 hours.

JULIAN G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy R 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Guy R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Olan R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLAN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aleksei P 
Évaluation :
5

Merci!

steve m 
Non les évaluations ont été soumises pour cet établissement.

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