Customer Reviews for Hashemyars Service & Oil
(U-Haul Neighborhood Dealer)

657 évaluations

20105 Vanowen St   Winnetka, CA 91306

(818) 710-7416

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 2 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(818) 710-7416

20105 Vanowen St
Winnetka, CA 91306

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 2 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

No one answered the phone for the 2 days I was trying to call. Then once we got there they were closed and the uhaul reservation had no info for a code to unlock the lock box. AND the location had no service and it was impossible to use the app or website to check in. Even though I had already checked in days prior. And then to make it worse it was freezing outside and took literally an hour to get the key from the lock.

Aaqib H. 
Évaluation :
5

As a first time U-Haul user Ahad the manager was Awesome Customer service was Excellent. Thank you Ahad for making my Experience Great.

Agbomere P. 
Évaluation :
4

Aucun

juan A. 
Évaluation :
3

The truck was a horrible ride. Bumpy beyond belief.

Neil R. 
Évaluation :
1

Shit location, uhaul smelled like piss, and was overcharged. Terrible experience and will never use this company again

William Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavonia H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

angel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

torgom I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert G. 
Évaluation :
3

It wasn't about the location, as much as the inconvenience returning the truck. What's the purpose of having an attendant if the customer has to do everything. Why should I have to go online, take photos of the equipment, check the mileage and gas, register for an account or load an app that I'll rarely use!

ANDRE D. 
Évaluation :
5

Great assistance as always

Kevin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nazar D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra B. 
Évaluation :
4

We had horrible time for hot temperatures, because AC was not working well.

FRANK A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E. 
Évaluation :
5

Should notify the customer via text one day in advance that a truck is available at the specified location

Martin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lianna D. 
Évaluation :
1

The manager is rude and unhelpful. He did not have the blankets I ordered and blew me off when I asked for them. I would NEVER consider this location again!

Kamille F. 
Évaluation :
1

Myself and 5 other people spent hours trying to get our stuff. This location should not be allowed to rent things. I have never had a bad experience with uhaul Before and this was legitimately unbelievable. One woman was there for 4 hours.

JULIAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Guy R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Olan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aleksei P. 
Évaluation :
5

Merci!

steve M. 
Évaluation :
5

Need to clean, no water in wafer

chiran J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelle M. 
Évaluation :
5

None yet

Evelyn F. 
Évaluation :
4

Load the furniture Dolly for me. I had already left when I remembered to check the truck and realized the Dolly was not in the cab. I'm paying you for services. I don't want to have to work and pay. Thanks

Millette P. 
Évaluation :
5

Very Nice

Monica S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK S. 
Évaluation :
5

Friendly and helpful manager there. Thumbs up!

Eric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

campos M. 
Évaluation :
1

They were not helpful in going over any of the contract or rules or charges. This dealer does not know what he's giving out.

alain R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lauren M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOTTI C. 
Évaluation :
5

God truck

Edward C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jose C. 
Évaluation :
3

The only reason I use this location is because it is within walking distance of my home. However, I feel the owner of this station is not a very honest person. He always tries to overcharge me on the gas usage. The meter was almost on empty and signaled that I had only 50 mi before tank was empty. My total drive was 10 miles. When I returned the truck I put in 2 gallons. This guy tried to tell me I owed another $12,85 in gas charges because he didn't want to adjust my bill for estimated mileage. In addition, after telling him I did not want the Insurance, he added it on to my bill by mistake. He said he could take it off but because I was in a hurry I told him to just leave it. He has done this before on a previous rental a few years back. Trying to scam people to get a few extra bucks in commission is not a very good way to represent Uhaul in customer service.

Linda M. 
Évaluation :
3

Computer not working

Rona C. 
Évaluation :
5

I liked near place from my home. It is easy for me to pick up and dropped off near my home.

florence E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marinella M. 
Évaluation :
5

Hyshemare is the best dude!!

Greg D. 
Évaluation :
2

2 stars for having the vehicle i was looking for but poor customer service lack of communication skills and rude.

Nguyet P. 
Évaluation :
5

Sorted it out nice and easy

Sam P. 
Évaluation :
3

Make the app more customer friendly. I was unable to use it for picking up the vehicle and the attendant was kind enough to assist. I spent extra time trying to figure it out prior to getting help which only added to the frustration and delayed moving plans.the employee stated that many people have difficulty with 24/7 procedure to picking up the truck.

ANNE W. 
Évaluation :
1

The U-Haul employee who provided me with my keys insulted me to my face by asking how I ever got my license because I took a few extra minutes to park the van at the assigned location. News flash: I don't regularly drive a big ass van!!!!

Yekaterina B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eduardo R. 
Évaluation :
5

Easy check in and very helpful in completing the order. Very friendly and accommodating. Best uhaul location I have dealt with in the kast 30 years

HENRY R. 
Évaluation :
5

Actually have a 800 number that doesn't just hang up after 15 seconds

GREGORY D. 
Évaluation :
5

The owner of this facility is a great guy and very helpful!

armen O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDULLAH M. 
Évaluation :
3

Gas in the truck was supposed to be 1/4 of a tank, it was EMPTY. Returned it with 1/4 tank

ALEXANDER G. 
Évaluation :
3

Charging $20 to take keys out of the drop off box and process paperwork (just as if I was there btw) is PREPOSTEROUS. I have been a loyal UHAul customer but this charge is ABSURB and just a PLAIN RIP-OFF.

THOMAS M. 
Évaluation :
5

Nothing. The people there were quick to help and get me out and back in. I would recommend this business to anyone.

TIMOTHY W. 
Évaluation :
5

The guys were great.

DOUGLAS M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SLADE E. 
Évaluation :
2

I paid for a dolly and a appliance dolly and I got neither of them but I got charged for both. I wouldn't recommend this place to anybody

Jonathan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH C. 
Évaluation :
5

Was Good service

Elaine C. 
Évaluation :
3

Be open and transparent about charges and or be available to explain even after the fact. Though I returned the truck within the time frame of my rental agreement , I was charged $20 as an after hour return?? I believe you guys owe me the $20 you charged without cause.

ELIAS N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bonnie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naitze D. 
Évaluation :
2

Dirty shop, hard to understand the person who helped me, truck apparently had not been checked as the engine was hard to start and the battery ended up dying during the trip.

Scott W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SALMON S. 
Évaluation :
2

The gentleman that helped me was rude and then overcharged me .

NICOLE G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robin J. 
Évaluation :
1

I reserved my truck for 24/7 pick up because I needed the truck at 8am and I knew the location didn't open until 9am. Upon arrival, I completed my registration for 24/7 pick up but the location isn't set up for anything other than hand delivery of keys. So I still had to wait for someone to show up to give me the keys, which really messed up the entire schedule for the day. You should NOT be able to reserve 24/7 pick up if the location isn't able to honor that program. Very frustrating experience.

LUKE R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DADVAND K. 
Évaluation :
1

I had to wait 30 minutes for the Uhual truck and was told to wait 5 minutes. Then the employee was walking back and forth avoiding me. I notified the customer representative and they didn't do anything. The truck inside smell horrible and was not clean inside. I was charged a bit more than what I used in miles but good thing I called them out, otherwise I would have gotten charged more than what I actually drove. At this point I need a compensation for the inconvenience.

Jose G. 
Évaluation :
4

The representative advised me that if I come in after they are closed I need to check out on the phone. He did not let me know that I needed to be on the U-Haul location to do that, so I decided to check out at home and tried to do that when I got home, but that was not possible. I ended up having to drive back to the U-Haul location, late at night, to check out. Had the representative told me in ADVANCE that checkout can ONLY be done on location, I would have done that and would not have had to drive back there at night, tired.

MARINA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REYNALDO O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOSHE B. 
Évaluation :
1

Location was understaffed and unable to resolve reservation disputes without calling dispatch.

john L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAVI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAUL S. 
Évaluation :
2

I had to squeeze the rental because your representative would not move a vehicle that was right in front of the rental. Also,I was not given a receipt when I picked up the vehicle and subsequently, I was charged almost 9 dollars for gas that I replaced at the gas station. That is not cool. But I wasnt going to argue with him.

HECTOR A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY H. 
Évaluation :
2

The entire process was frustrating

MICHAEL S. 
Évaluation :
2

The uhaul representative was on a lunch and I had to wait for 30 min. The owner of the gas station was super helpful in doing what he could, but when the rep returned he was of no help

NICHOLAS P. 
Évaluation :
3

This place is ok. I got done what I needed to do. But there were no moving blankets. There was something obviously spilled in the truck and not cleaned up.

Christopher L. 
Évaluation :
5

Roberto was very helpful & professional. Equipment was in excellent condition & clean.

STEVE T. 
Évaluation :
2

It was my first time renting a uhaul and I wish he was more clear about the return policy. When he told me I had to fill up the tank I said that I wasn't aware that I had to put gas but I did anyway. He said, “if you don't like it, we have to charge you $80-$90 extra from not filling it up.” He was very rude. I had my sister drive my car to the u-haul drop off so she can take me home and that same guy backed up into my car! He didn't apologize all he said was “is she still behind me?” Very bad experience. Luckily not much damage was made to my car.

Asor P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karoly V. 
Évaluation :
5

The U-haul close to soon

ANDREA F. 
Évaluation :
1

First time at this location, it's the closest to my house. The employee there is quite rude. Because I declined to buy his insurance he charged me for the old tire damage which we missed inspecting the vehicle.

DMITRIY G. 
Évaluation :
5

Excellent Customer service, very friendly ⭐️⭐️⭐️⭐️⭐️

MILTON A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rahmid S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott L. 
Évaluation :
5

Quick and painless, just the way it should be

TIBOR T. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page