Évaluations des clients Havasu Lake Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Havasu Lake Service Center

Cote générale :

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Dena R. le

Évaluation :

Le client n'a pas laissé de commentaire.

roscoe T. le

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Le client n'a pas laissé de commentaire.

David J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis C. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Le client n'a pas laissé de commentaire.

BRYCE T. le

Évaluation :

Every thing was great!!!!

Adrian G. le

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Le client n'a pas laissé de commentaire.

Tim B. le

Évaluation :

It is a disaster

bradley M. le

Évaluation :

The service I received at Deal Monster was excellent, but I had to drive 90 miles just to get there. I requested a trailer in Blythe, California a full week ahead of time, and was informed the day before I was to pick up the trailer that there was not one available in Blythe and the closest one available was 90 miles away. I complained about this to the reservation agents, and they were polite and professional about it, but the best they could do was offer me an additional day at no charge. Because the trailer was being picked up on a Saturday and turned in on a Monday, an extra day was of no value to me. I felt that a 180 mile round trip just to pick up the trailer was not reasonable, and said so to one of the agents I spoke to. He said he would look into it and get back to me, but he never called back. It would be helpful if U-Haul made an effort to get the equipment to where it was needed, even if there was a reasonable service charge involved. In addition, the safety chains on the trailer came loose twice while I was towing it with the truck. I watched the instructional video on the website and connected the safety chains exactly as instructed, but still they came loose. I think a d-ring or carabiner just to keep the hooks from coming loose would help.

Jeanette C. le

Évaluation :

Nothing!