Customer Reviews for Havendale Chevron
(Concessionnaire U-Haul dans le voisinage)

312 évaluations

2049 Havendale Blvd NW   Winter Haven, FL 33881
(Sharif Food Mart)

(863) 293-5008

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 11h pm

Services dans cet établissement :

Pour nous contacter

(863) 293-5008

2049 Havendale Blvd NW
Winter Haven, FL 33881
(Sharif Food Mart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 11h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

I have to Hook up and connect the trailer to my vehicle. I am glad I went. Because if my wife went she would've not been able to. No one came out of the store to even check if it was hooked up correctly or to help.

Mark R. 
Évaluation :
5

Nice yes

gustierrez O. 
Évaluation :
5

Oui

cooper P. 
Évaluation :
5

Oui

dorcent L. 
Évaluation :
5

Excellent service. nice people.

lowe A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

levesque D. 
Évaluation :
5

oui

michel E. 
Évaluation :
1

The market lights did not work and the staff inside the Chevron station were less than helpful and acted like they didn't want bothered at all. The lady kept sliding the window shut cutting me off while I was trying to talk and walking away. Took almost two hours to get the trailer. Absolutely horrible experience!

Geoffrey P. 
Évaluation :
5

Excellent

julian V. 
Évaluation :
1

If you have positive experience with U-Haul as of now …and wish to keep that …Avoid this location if you do not live in Winter Haven …honestly -even if you do

livingston S. 
Évaluation :
5

Excellent

guzman C. 
Évaluation :
5

oui

edouard N. 
Évaluation :
4

Very hard to get in touch with them by phone. No one would answer.

james D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rodriguez R. 
Évaluation :
5

Oui

elfils J. 
Évaluation :
5

Oui

cowart T. 
Évaluation :
5

Quick service. nice people

rodriguez J. 
Évaluation :
5

Good service.

cruz J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Bryan S. 
Évaluation :
5

Excellent and fast service

Digno E. 
Évaluation :
5

Oui

Granados H. 
Évaluation :
5

Oui

JORGE G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kristine S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

charles K. 
Évaluation :
1

Went to pick up at wrecker hwy location just to see the truck number already assigned to me pull off. The clerk behind the counter tells me it's my own fault for not being there when he unlocked door. Mind you I was there at 10:01 he opened at 10 and I had already done mobile check in. After literally mocking me saying “blah blah blah” he finally makes a call and tell me to go to havendale. Havendale had no Wi-Fi and tells me to come back later. When we finally got the truck there were piles and piles of moving blankets stacked in back. Causing us to have to remove them all at our storage just to be able to load and then somehow find a way to fit them back in after we were loaded.

Samantha B. 
Évaluation :
1

Basic customer service skills need to be reinforced. Using children to communicate should be illegal

Daphyne R. 
Évaluation :
1

I scheduled to pick up the trailer at 2:00 pm. When I arrived at the location the gas station was closed and had a note on the door that said be back in 20 minutes. After 25 minutes I started to speak with U-haul about changing the pickup location when several people showed up in an Uber and unlocked the door. That was 2:30. After the attendant dealt with the back log of customers from being closed for an unknow period of time, she check out a trailer to me. I had to hook it up and pull it out myself which isn't that big of a deal but there was a wire stretching from the power pole to the building that was laying on the trailer. The trailer itself was in rough shape, it was dirty and the hinge on the back door was broken. This location should not be part of Uhaul. It was a bad experience.

Jeffrey H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Randall R. 
Évaluation :
1

Horrible drop off service. Asked for someone to call me and they never did.

Donna K. 
Évaluation :
1

Very poor service from the attendant. She was unable to do any paperwork at check out. Also truck has change oil warning that obscured the mileage, making phone check in diffiult (impossible to photograph the mileage)

James A. 
Évaluation :
3

The people who ran the gas station where I picked it up seemed like I was a bother to them. I told the lady when I returned the trailer that one of the lights on the trailer was out and not working. She didn't seem to care. The trailer had rocks and broken glass in it from where it had not been swept out. We rented the trailer and ended up not needing it so we didn't even use the trailer.

Carrie J. 
Évaluation :
3

Please be a lot more friendly!!!!!!

Samantha G. 
Évaluation :
1

First of all it was an awful experience, the woman behind the counter was extremely rude and short, the speedometer did not match sheet actual speedometer 99483, typed on sheet was 99488 it's only $5 dollars but it's the dishonesty that deters me, the vehicle smelled like cigarettes and marijuana, it was an overall bad experience I've used other locations and have always been serviced well that's the reason I chose uhaul I'm extremely disappointed Thanks for hearing my concerns

Getro M. 
Évaluation :
5

Nice people.

rancy S. 
Évaluation :
5

Oui

lormesstoire C. 
Évaluation :
1

Upon arriving 15 minutes early the cashier told us we were going to have to wait but never gave an explanation until the driver went in and kept asking which the answer then became the computer system is down and we would have to wait 2 hours, we informed them that's not going to be possible, we would like out $50 guaranteed if the rental was not ready on time because we were there for over 45 minutes waiting. They still charged us for the UHaul and never gave us out $50 for the rental since they were 30 minutes late with the rental and were rude about it as well.

Roosevelt R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY P. 
Évaluation :
3

The person working was very unfriendly. It felt like our interactions were bothersome to here. There are a dozen locations we can use close by so it's not a big deal; we'll just choose another location if we need uhaul again.

William T. 
Évaluation :
5

Oui

pedro M. 
Évaluation :
5

Jerry at the front dear was awesome!

John M. 
Évaluation :
1

DISGUSTING! Wouldn't check our trailer in for us.

Brian G. 
Évaluation :
1

The owner kept trying to make me purchase their gas, would give me a credit and still charge me the full price when I returned it how I found it

Cindy G. 
Évaluation :
2

Prices are overpriced. The man inside was nice. But Uhaul services are way over priced. If it weren't because I was in a pinch for a truck rental. I would gladly avoid Uhaul services.

Michael M. 
Évaluation :
5

Hands Down Loved it That's All I have to say recommend to everyone I know or meet and talking about drop off services here !

RONNIE R. 
Évaluation :
5

Nice people

TIMOTHY O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omayra B. 
Évaluation :
2

Worker assisting us did not come outside to verify that we installed the equipment correctly. The equipment number given on the form was completely different from the one physically assigned to us. Had to complain to the worker about the equipment issue for him to come outside and assist.

Lena C. 
Évaluation :
3

The store was very dirty and the rental wasn't ready upon my arrival. There was a problem with the tongue jack. There was a Uhaul service truck working on the trailer when I arrived, the technician stated that he just got the call from the rental store that it was broken. The technician had the problem fixed very fast, he said the rental store should not have waited until the unit was reserved to call for repairs. Also upon my arrival there was an inspector from Chevron performing an inspection so I was told that I would have to wait. My overall experience was okay, there was only two people working at the time and couldn't keep up was my impression.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CHRISTINE M. 
Évaluation :
5

Excellent!

joe S. 
Évaluation :
1

They were rude, they did not have any hitch ball for sale. I had to drive to another store. The man I spoke to Repeatedly had me move out of the way for other customers instead of helping me. He refused to help with the trailer hookup and would not check the tail lights. I still don't know if the brake lights work. This is by far the worst U-Haul experience I have ever had.

John E. 
Évaluation :
1

The location is a walking health code violation. The trailer had rust all over and make some concerning noises when towing. The workers in the store took forever to get me the trailer. The trailers were not secure so someone could take one at anytime and they wouldn't know. Terrible and disgusting experience.

Hunter L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy M. 
Évaluation :
1

My preferred location was not available so I was called 12 hours before pick up and then changed locations. Then was called again and changed again. To a location that was supposed to open at 7, they didn't open at 7 and we were not the only customers waiting. The worker didn't speak English and didn't understand my questions.

Jake T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMON D. 
Évaluation :
5

SOLID SERVICE. I WAS REALLY IMPRESSED WITH THE PROFESSIONAL WAY THE OWNER OFTHE STORE HANDLED MY RESERVATION. I CHANGED MY MIND FROM A 15 FT. TRUCK TO A 20 AFTER MAKING IT AND IT WAS NO PROBLEM. GOT MY 20 FT TRUCK ON SATURDAY MORNING. GREAT JOB!

RAYMOND L. 
Évaluation :
1

Drop off was apache sands Mesa az. All was good.

Charles C. 
Évaluation :
5

Nothing everything good.

Percy E. 
Évaluation :
4

We selected a drop off location near our home from the Uhaul website only to find out it was closed. Why is it on website still if it is closed ?

KEVIN B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KAREY G. 
Évaluation :
5

Great location.

alicia E. 
Évaluation :
5

Great customer service as always and top notch equipment

Richard L. 
Évaluation :
5

Good service

pierrilus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

etheridge P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mahendra D. 
Évaluation :
2

Nobody checked the milege in my presence, and i did not request the $14 safe move extra charge, like my previous experiences with uhaul, always extra charges , i need the $14 charge refunded please

Gemma A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve R. 
Évaluation :
5

Yes. Best uhaul in winter haven🤝

Emmett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry C. 
Évaluation :
1

The clerk would not come out from behind his glass cage until I told him he needed to move the trailers infront of the one I was getting. He did not assist in moving or hooking up the trailer, sis not check to be sure the lights worked or anything. He was a total ASS!

Denise W. 
Évaluation :
5

No complaints no regrets thanks

FREDDIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leanthony J. 
Évaluation :
3

Staff not very helpful

Jason W. 
Évaluation :
3

Not organized

MANUEL R. 
Évaluation :
5

Great place to rent from I will be doing all my business with them

FREDDIE S. 
Évaluation :
3

Location was friendly however they did not hook up the transporter to the truck. This caused some fear that it was done correctly as we moved almost 2000 miles.

Bonnie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrade E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

triner N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pedro M. 
Évaluation :
5

Good service

Emmett B. 
Évaluation :
3

The location was easy to get to. The person checking us in was soooooo helpful! The only thing I would recommend is to have a few tools on hand for the unexpected!

KESSE A. 
Évaluation :
2

The first trailer they wanted me to take was boxed in by other trailers. The second one had bald tires. The third had a crushed electrical connector. I am disabled and asked for assistance. The store was not busy and it still took about 30 minutes to get someone to come outside and help me.

William K. 
Évaluation :
5

Nice place.

roper J. 
Évaluation :
5

oui

smith E. 
Évaluation :
2

I called 3 times the day I got back with no answer had to wait until the next day to return the car dolly

WILLIS M. 
Évaluation :
3

The checkout process was normal, nothing spectacular, but, when I was ready to leave, I had to hook up the trailer by myself, the tongue weight was heavy and I barely got it lifted, that is not good customer service, it has been a long time since I rented from haul, therefore, in the future I will rent from another provider. Merci

Jane L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

A great place to rent from if they don't have it they will find it thanks

FREDDIE S. 
Évaluation :
5

Chevron gas station is always there to help thanks see you soon

FREDDIE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

janiga N. 
Évaluation :
5

Good people excellent service

DARYLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chalette W. 
Évaluation :
5

Great location and fast service

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernando M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly A. 
Évaluation :
5

oui

kolk K. 
Évaluation :
5

Nice people

neal R. 
Évaluation :
5

My go to loc

Richard L. 
Non les évaluations ont été soumises pour cet établissement.

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