Customer Reviews for Havendale Chevron
(Concessionnaire U-Haul dans le voisinage)

251 évaluations

2049 Havendale Blvd NW   Winter Haven, FL 33881
(Sharif Food Mart)

(863) 293-5008

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 11h pm

Services dans cet établissement :

Pour nous contacter

(863) 293-5008

2049 Havendale Blvd NW
Winter Haven, FL 33881
(Sharif Food Mart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 11h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Great location.

alicia E. 
Évaluation :
5

Great customer service as always and top notch equipment

Richard L. 
Évaluation :
5

Good service

pierrilus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

etheridge P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mahendra D. 
Évaluation :
2

Nobody checked the milege in my presence, and i did not request the 14 $safe move extra charge, like my previous experiences with uhaul, always extra charges , i need the 14 $charge refunded please

Gemma A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve R. 
Évaluation :
5

Yes. Best uhaul in winter haven🤝

Emmett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry C. 
Évaluation :
1

The clerk would not come out from behind his glass cage until I told him he needed to move the trailers infront of the one I was getting. He did not assist in moving or hooking up the trailer, sis not check to be sure the lights worked or anything. He was a total ASS!

Denise W. 
Évaluation :
5

No complaints no regrets thanks

FREDDIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leanthony J. 
Évaluation :
3

Staff not very helpful

Jason W. 
Évaluation :
3

Not organized

MANUEL R. 
Évaluation :
5

Great place to rent from I will be doing all my business with them

FREDDIE S. 
Évaluation :
3

Location was friendly however they did not hook up the transporter to the truck. This caused some fear that it was done correctly as we moved almost 2000 miles.

Bonnie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrade E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

triner N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pedro M. 
Évaluation :
5

Good service

Emmett B. 
Évaluation :
3

The location was easy to get to. The person checking us in was soooooo helpful! The only thing I would recommend is to have a few tools on hand for the unexpected!

KESSE A. 
Évaluation :
2

The first trailer they wanted me to take was boxed in by other trailers. The second one had bald tires. The third had a crushed electrical connector. I am disabled and asked for assistance. The store was not busy and it still took about 30 minutes to get someone to come outside and help me.

William K. 
Évaluation :
5

Nice place.

roper J. 
Évaluation :
5

oui

smith E. 
Évaluation :
2

I called 3 times the day I got back with no answer had to wait until the next day to return the car dolly

WILLIS M. 
Évaluation :
3

The checkout process was normal, nothing spectacular, but, when I was ready to leave, I had to hook up the trailer by myself, the tongue weight was heavy and I barely got it lifted, that is not good customer service, it has been a long time since I rented from haul, therefore, in the future I will rent from another provider. Merci

Jane L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

A great place to rent from if they don't have it they will find it thanks

FREDDIE S. 
Évaluation :
5

Chevron gas station is always there to help thanks see you soon

FREDDIE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

janiga N. 
Évaluation :
5

Good people excellent service

DARYLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chalette W. 
Évaluation :
5

Great location and fast service

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernando M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly A. 
Évaluation :
5

oui

kolk K. 
Évaluation :
5

Nice people

neal R. 
Évaluation :
5

My go to loc

Richard L. 
Évaluation :
2

The guy didn't help hooking up, he stayed inside while I was hooking the car dolly by myself and then came out to take a picture.l of the hookup.

Ivan L. 
Évaluation :
5

Clean trucks excellent service

DARYLE H. 
Évaluation :
1

Place is under staffed, female had her infant sitting in the counter while doing business, had to step back several times for other customers buying gas or other, place was very unclean, and looked like the daughter was struggling performing uhaul computer work. Also, I had to move 2 other trailers and hook up the trailer myself. I will keep using Uhaul, but, Definitely will not go back to this site.

JON G. 
Évaluation :
1

The original drop off location was 500 Martin luther King blvd which is an Autozone..not a uhaul location!

Inez C. 
Évaluation :
5

Everything great

Richard L. 
Évaluation :
5

Fast service and excellent equipment. My go to rental location

Richard L. 
Évaluation :
3

Only one team member could complete the check in, and he was late. They were friendly is only reason I didn't give them a 1 on the scale

Robert T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony W. 
Évaluation :
5

The easiest people in the world to deal with help me out a lot thanks I always rent from them and no one else thanks

FREDDY S. 
Évaluation :
5

Good location to rent from

Richard L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred L. 
Évaluation :
3

I would not recommend because I was charged a 25 cleaning fee and I swept it out and made sure it was cleaned when I returned it . I also was charged for a 17 foot when it was a 15 foot . Therefore I was overcharged 35.00.

DAWN B. 
Évaluation :
5

Excellent location. Quick and easy pickup. Well maintained equipment.

Richard L. 
Évaluation :
1

How can you rent a truck and the truch was already rented?

Andressa S. 
Évaluation :
5

Great service will rent from again thanks chevron

FREDDIE F. 
Évaluation :
5

Clean trucks excellent service

DARYLE H. 
Évaluation :
2

My complete order was not honored, nor was it communicated with me that they would not be fulfilling it ahead of time so that I could make other plans.

Bonnie S. 
Évaluation :
1

the place is not clean in the truck is not clean

Emond D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

loretta S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY C. 
Évaluation :
1

Had an appointment at 8:30 but could not rent till 9:30 was told the guy who rents the truck would not be in till than. The inside of the cab of the truck was dirty as well the back of the truck was dirty. Customer service was not very good at all. Will not rent from this location anymore.

David A. 
Évaluation :
3

Be very early to puck up...I was15 miss early and my truck was gone and I was left with a smaller truck which took more trips..It was obvious that they didn't pay attention to their reservations, they were about to sale I truck I got until I voiced that I had reservation... Then they took it back and gave it too me...SMH otherwise it went smoothly..Very inconvenience it took 2 days to do with a smaller truck..

SHELLEY P. 
Évaluation :
5

Great to deal with thanks

Freddie S. 
Évaluation :
5

Fast service friendly easy to deal with i will come back

Freddie S. 
Évaluation :
5

Original drop off location / address was NOT A UHAL DEALER. New owner is not a dealer and I had to find ANOTHER DROP OFF LOCATION which took my time! Your database needs to be updated in a more timely manner since you deal with customers daily! UHAUL IS BETTER THAN THIS!!!

STUART D. 
Évaluation :
5

Good service.

harrison L. 
Évaluation :
1

Attendant barley got out of his chair to come outside and take a picture of my hitch. I had no assistance attaching the trailer to my vehicle. the lights were inoperative. there was items from the last renter left inside

Robert W. 
Évaluation :
1

Pickup time was scheduled for Thursday 2/25 at 7:45 pm. I waited 1 hour and about 20 minutes to receive the truck because the wife did not have keys and was unable to release the truck. During this waiting time, the wife continued to tell me he was 5 mins away. An hour and 20 mins later he finally showed. After starting the moving process that day, I was exhausted. I was not happy when I had to walk in the dark by myself to the back of the building that had no light to retrieve the truck and place the additional equipment ordered in the truck myself. (Rented from Uhal two times before and never had to do this) I did not do a thorough check of the truck because I was along in the back of the building which was dark and full of garbage. Upon returning the vehicle, I asked the man if he wanted to do a walkthrough and he stated “no I will email you a reciept”. Approximately two hours later I received the receipt through email. I noticed that a rental that should have costed 93 $dollars was 138 $. I was charged a smoking fee. Not once did we smoke in the truck. When I returned to this location to ask about it the guy said he had ashes in the ashtray. Again, I know I didn't check the vehicle prior to driving off the property but I did not smoke in the vehicle. Vehicle had no smoke smell or anything. Questioned the man about this and he was beyond rude. This led to a huge disagreement with the man and his wife. Will NEVER recommend this location to anyone. I wish I would have listened to the reviews on this location prior to renting. They should not be allowed to handle uhauls! Very disappointed and would not ever recommend this place to anyone.

Alessandra P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CESAR H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Emond D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID F. 
Évaluation :
3

Equipment was left outside and covered with water. Originally, I checked in online and had no direction of the next step. Once I went inside I was promoted to go through the whole process again and ask me questions I've already answered online.

Antonio P. 
Évaluation :
1

Pads were initially forgotten. When we finally got them they had been outside the location. Now I'm being charged for damaged pads that were already not in new condition and had dirt? Being charged a cleaning fee when truck was returned the exact same if not better? There was dirt & leaves in it when we got it that we took care of ourselves so in essence it was returned in better condition. I'm disputing these charges. Please contact me. This location isn't a good representation of uhaul. They seemed like they had no idea what they were doing when we picked up the truck.

Kelly P. 
Évaluation :
1

Photos of uhaul were not the same as the condition of the unit when I picked it up. Was also overcharged for 100 miles when I used only 10 miles and now I'm having to wait for the money to be refunded.

Brandon H. 
Évaluation :
1

bad customer services

Emond D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN S. 
Évaluation :
3

The bad was the truck cab had sand and and dog hair in it. The people did not come from behind the counter to conduct a walk around inspection, nor did they indicate that I needed to do one. The cab had a foul odor. The good is that he truck was in good shape. It ran very well. I did air it out and clean out the cab before driving almost 1400 miles.

John A. 
Évaluation :
2

The truck was very dirty inside and smelled of smoke.

Launi S. 
Évaluation :
1

Owner is rude, sexiest and racist. He refused to help me as a single woman trying to connect the trailer to my vehicle. He also would not rent a uhaul to another customer for no reason other than he was black customer and told the man he had to help me that it was his job.

Jessica P. 
Évaluation :
4

Simple drop off process. Was surprised that the clerk inside didn't even come outside to check the rental for any damages or even verify the mileage and gas tank levels.

Stephen K. 
Évaluation :
1

My reservation was moved to this location due to the location originally chosen not having the size truck needed. I called and was told the time I wanted to pick up the truck was too early (which was the time they opened). I came at 8 am and was told the u-haul man was not there and as it was the day after Christmas it's a holiday and they do not rent trucks. I informed them that I confirmed my reservation days ago and it states guaranteed availability and renting. The woman at the front did not care. When I picked up the phone to call uhaul the woman behind the counter proceeded to yell at me and ask why I was on the phone with uhaul. She was very rude and if they represent uhaul as a corporation I will NOT be renting from them again. The service was absolutely horrible and the people were rude. The truck was FILTHY!!! There was trash thrown everywhere. In using my Lysol wipes to clean the truck out, the wipe was black from the dirt on the drivers seat. I repeat.... I will NEVER utilize uhaul again if this is how they are represented.

tanishan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

landrin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

belizare W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clarke Y. 
Évaluation :
5

💖

RAYMOND S. 
Évaluation :
2

I reserved a trailer for two days At 18 $per day when I went to pick it up your system was down and I cannot get it so I had to come back the next day so I only rented the trailer for one day but you your location charged me for two days still waiting on a call from your area supervisor, I was overcharged so I'll have to call my credit card company And contest the charge if I don't receive a call

michael S. 
Évaluation :
1

The location was very unprofessional and rude. He kept trying to charge me for extra things like SafeMove which I already purchased. He also kept going in the back room with my ID and credit card, which is strange and unprofessional. Then when we returned the UHaul, he charged us for 150 miles when we only went 40.

Josie J. 
Évaluation :
4

Had some issues with my account, but finally got it fixed. Actual rental went well.

Jeffery B. 
Évaluation :
2

Truck was very dirty at pickup. Location did not have the truck reserved for me. Forced to take a much larger truck that used more fuel.

Richard H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Donna S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NOLAND F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH H. 
Évaluation :
1

Had to call the main U-Haul office because of issues I was having when I return the vehicle. Agent never came out and inspected the vehicle and we had to wait a long time to compete check back in for no reason

Antono S. 
Évaluation :
5

best dealer in town

emond D. 
Évaluation :
1

My experience dealing with this place was horrible. The attendant was rude and careless. At the moment of the pick she made me wait 15 minutes because she was finishing up her breakfast. The truck was dirty, with equipment that I did not required (dolly, blankets, etc) also full of trash. The cabin was bad too, dog hair everywhere, dust, sticky stuff all over the console. I am very unhappy after doing business with you.

Eric J. 
Évaluation :
5

best dealer intown

emond D. 
Évaluation :
1

Attendant is not helpful, rude, and complains. Stays behind the counter and refuses to help with any Uhaul issues. Just says to call Uhaul for assistance.

benoit R. 
Évaluation :
1

I did not rent I contacted by chat three different people and was assured it was a phone number error which was corrected and I would not receive any more communication and there was no compromise of my information of which the text today raises questions !!

ROBERT S. 
Évaluation :
1

This location is horrible. I rent frequently from uhaul and I was forced to use this location. The staff that operates the store are very unfriendly people and personally, i feel they attempt to get over on the customer. When i returned the truck, no one came out to inspect it not did I get a receipt. Just an ok you're done and then find out a day later I have to dispute my mileage charges. This is the 2nd time dealing with this location and I WILL NOT AGAIN!! U haul needs to do better and get better representation for their name!

Teretha R. 
Non les évaluations ont été soumises pour cet établissement.

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