Customer Reviews for Haz Rental Center
(U-Haul Neighborhood Dealer)

447 évaluations

8642 Garden Grove Bl   Garden Grove, CA 92844

(714) 705-4138

Heures

  • Mon–Sat
    De 8 h 30 am à 5 pm
  • Dimanche
    De 8 h am à 12 h pm

Services dans cet établissement :

Pour nous contacter

(714) 705-4138

8642 Garden Grove Bl
Garden Grove, CA 92844

Services dans cet établissement :

Heures

  • Mon–Sat
    De 8 h 30 am à 5 pm
  • Dimanche
    De 8 h am à 12 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica A. 
Évaluation :
5

Great customer service!!!

Carrie A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lauren J. 
Évaluation :
4

We called at the last minute and this location was able to help us. Much appreciated!!!

richard S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sean S. 
Évaluation :
5

Nothing everything was on point excellent and amazing he was very helpful from beginning to the end 10/10 and above

edith C. 
Évaluation :
5

Great service, I was able to pick up and return my truck extremely quickly and easily.

Quincy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORIKO K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine L. 
Évaluation :
3

Site wasn't open the hours that were posted. Made it difficult to pick up.

Marc L. 
Évaluation :
5

The staffs was friendly and helpful. I highly recommend it to anyone.

SCOTT N. 
Évaluation :
5

U the best

Dung T. 
Évaluation :
5

Very friendly and personable

James N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S. 
Évaluation :
5

Pick up and drop off went smoothly. The man working was nice and made the pickup process easy. Issue: Truck had a bad battery and died when I stopped to unload. I was stuck without anyone to call, and had to ask for a jump.

Rene G. 
Évaluation :
4

No drop box. I never received my appliance dolly and forgot to chrck before I left. I still got charged for it

John A. 
Évaluation :
2

The trailer was old and dirty , the card machine didn't work the price online was not the price in store I was quoted 149 online .in store was almost 200 the guy said well you can call and ask why it's more isn't that suppose to be your job . The only thing good was he lent me a dolly for free cuz he didn't want to retype my card number in and charge me for it .

sven L. 
Évaluation :
5

The pickup location did not have inspection or walk through procedures. The truck had graffiti on the drivers side which was noted immediately when we got home. A call was made to Uhaul to inform of the graffiti.

Carmen S. 
Évaluation :
5

Omar is Number 1. Always pleasent. Thanks for your great service.

MARY L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Will N. 
Évaluation :
4

Cleaner Truck's!! Would Appreciate that. Thanks

RICHARD S. 
Évaluation :
5

Very friendly, professional & helpful in all regards.

MICHAEL S. 
Évaluation :
1

Little communication, late to pick up, closed early without warning, no instructions for drop off. Would absolutely not recommend. I don't believe the vendor has enough workers to maintain work load.

Ashlee B. 
Évaluation :
5

When I call, someone at this location (rather than national call center) would pick up the phone. Service is always prompt and professional. I'm glad this location has the trailer I'm looking for.

Chu T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

teresa A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raquel S. 
Évaluation :
2

I reserved a 26ft truck on 4/1/22 for 430pm. The truck was not there and I wasn't even notified that the truck is not available. I called other branches and no 1 had a truck available. I had hired movers to help me and they get paid by the hour. I had no choice but to get a 10ft truck and make multiple trips to move. It cost me double for my time and expenses just because they did not have my RESERVATION available.

Ella N. 
Évaluation :
5

THE PERSON WHO HELPED ME WAS VERY CORTEOUS, POLITE AND HELPFUL.

Guillermina M. 
Évaluation :
3

When I picked up the trailer I had to goto Home depot after I got to my location to buy a lock cutter for $70 and remove the lock that was let on the trailer. So my rental cost me $100 instead of $$20

George L. 
Évaluation :
2

Windshield was very dirty. Air condition blew warm air.

Ernest F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fetalaiga M. 
Évaluation :
2

They had system issues when trying to finalize booking which took a lot longer then is should of. According to the person helping me they have had system issues and she has no idea what to do. She called her boss by phone to get assistance but he does not answer her calls. Instead she told me to go elsewhere and rent a truck even though I reserved the truck days in advance.

Emmanuel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NASRI H. 
Évaluation :
5

Thank you very much. The personnel were very polite and professional. I will continue to rent from this firm when needed. Ricardo Peralta.

Ricardo P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Khoa T. 
Évaluation :
5

Good service .

CRUZ L. 
Évaluation :
3

The air conditioner did not work, The truck really bounced around I think it needed new shocks,No one was there on Sunday when I returned the vehicle. On a positive note,The engine ran really well ,plenty of power

BRUCE B. 
Évaluation :
5

only thing need to improved is the availability of vehicle when customer arrived per reservation. I didn't get the vehicle when arrived.

STEVEN P. 
Évaluation :
5

Love this friendly location. Really easy rental.

SON N. 
Évaluation :
5

The man behind the counter is everything you could hope for as a representative of uhaul

CHARLENE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CODY C. 
Évaluation :
3

NOTHING MORE OR LESS JUST OK

LUIS O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SON N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CYNTHIA K. 
Évaluation :
5

Great Customer Service From Omar And Denise very helpful.

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

The location was ideal and parking of our vehicle was convenient.

CHRISTOPHER N. 
Évaluation :
1

Over charge for gas amount

TRUONG N. 
Évaluation :
1

U haul took my money wrong. Please return my money back, no good service, no honest, different with advantage out side the company, only $20 but uhaul took my money $34 + $11, please return my money, not the true company

THUAN L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER A. 
Évaluation :
1

Truck was dirty- left dollies in there and I didn't need them so they took up space- they charged me more per mileage than ever- there was no AC! I had long drive- . Not doing business here anymore and not recommending- bad experience. Posting on yelp and Google next with this experience.

ANGEL C. 
Évaluation :
5

Great customer service, unfortunately my truck wasn't clean, other than that I was very content with the service

ALFREDO D. 
Évaluation :
1

The vehicle was very dirty. The alignment was severely off, it felt unsafe to drive. The representative didn't do a quality check when the vehicle was picked up either.

KYLE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIN S. 
Évaluation :
4

we had to wait a little bit for the front desk person to come and finish our checkout for the reservation

MICHAEL T. 
Évaluation :
3

I rented a 6' x 12' enclosed trailer to go one way to Rhode Island and I was worried that it would have some old bald cracked and sun beaten tires on it. But to my surprise the trailer had some almost new really good trailer tires on and they were all the same. everything worked well on that trailer. The only gripe I have is that nobody opened the doors to look inside to see all the trash the person that had it before me left inside. What a bummer!

Duane W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINALD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN H. 
Évaluation :
4

when you move my place of rental call me and tell me whjy, or text me. Just moving it out of the blue is annoying

PAUL M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vu P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DORBIN S. 
Évaluation :
5

Nice !! Good service !! Friendly

Johnny T. 
Évaluation :
1

When I arrived the woman running the shop was generally rude, and the mobile pickup that was advertised wasn't available and the pickup too a lot longer than expected (we were on a tight schedule). She couldn't see the screen (bad vision, which sucks but it's still a service) and almost 1. said we didn't have a reservation and 2. was going to charge us 100$ more. All around a cringy experience

ZACHARY Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis S. 
Évaluation :
5

Front office was unattended when we arrived and we had to go look for someone to help us with our rental. A buzzer or other alert when someone arrives would be helpful.

Jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EZRA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAUL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINALD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANUEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY K. 
Évaluation :
5

Incredibly nice and thoroughly checked everything before I left the lot to ensure I had everything

Jina F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
5

Just have the same man that served me help them and it will ve al

Byron N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE J. 
Évaluation :
5

From point A to point B it was fantastic working with these guys. Courteous friendly and right on the mark . Thanks guys you rocked.

DARIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAI V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZENDA W. 
Évaluation :
5

The staff was friendly; the pick-up and drop-off were both quick and efficient!

Tyler L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MULUGETA B. 
Évaluation :
3

After hour drop off.

CHAO V. 
Évaluation :
5

Very generous and flexible. Wonderful to work with.

CARA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER L. 
Évaluation :
5

No need , great

TONY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANUEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYDIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Friendly and knowledgeable.

RUSSEL C. 
Évaluation :
1

The third party organization is in the business of selling wedding supply rentals and has no business renting trucks for U-Haul. Truck was filthy. Lesson learned. I will never rent from a third-party again. Should this ever happen again I will not use UHaul in the future

TYLER S. 
Évaluation :
5

I had a very good time and experience with my the rental of thanks you he uhaul, ☺️ I will be sending customers if anyone asks me.

RONALD G. 
Évaluation :
4

I was happy with the friendliness and helpfulness of the staff at this location. I was not happy with the uhaul experience of reserving in advance- we reserved a 20 foot truck and uhaul changed the pickup location three times before booking us at this one, which a bit further out for us. Then at this location, they didn't even have a 20 foot truck on the day of pickup. It was unclear why uhaul switched us to this location since they didn't have the truck but we ended up having to switch to a 15 foot truck.

Christina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA D. 
Évaluation :
5

Honestly, the service was fast and easy. Pick up and drop-off took about five minutes each way.

Christopher Y. 
Évaluation :
5

Omar at the service desk was very professional with great service👍👍

RICHARD L. 
Non les évaluations ont été soumises pour cet établissement.

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