The problem with Uhaul reservations is they don't know what a reservation means. A "guarantee" means nothing if I have to wait 7 hours past my reservation time to be told that I have to go somewhere else 30 minutes away - on moving day - with only the promise of a credit on my bill that I've not received.Tanya V.
Customer Reviews for Henderson Automotive
(U-Haul Neighborhood Dealer)
Pour nous contacter
Henderson, TX 75652
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - Sam : 7h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GARY S.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.ROY B.
Le client n'a pas laissé de commentaire.Elisha M.
Le client n'a pas laissé de commentaire.Wyatt L.
This IS NOT ME. I DID NOT purchase this uhaul. Shonda LeeBarbara L.
He went above the requirements. Actually came in on day off and earlier to check it out. Thanks again.Jimmy F.
Le client n'a pas laissé de commentaire.Lori R.
Le client n'a pas laissé de commentaire.Nettie S.
The parking area was muddy and had a huge mud hole in the front driveway. As mentioned before I dropped the truck off much cleaner than I found it and still received an unauthorized $35 cleaning fee on my credit card. The only thing on the truck that needed to be cleaned was a few M&M candy in the passenger side door handle. For that, which was not mine, I was charged an unauthorized $35 cleaning fee. I took the required two photos of the interior of the truck that clearly shows the truck was clean. Henderson Automotive is unethical and charged me for no reason. Look at the photos you required me take and you will see the truck was very clean when I parked it.JIMMY B.
Very easy to arrange my rental. All transactions went great. Thank you for good service.Judy H.
Le client n'a pas laissé de commentaire.BOBBIE D.
oThe agent at the pickup location was ertvery helpful. He got me on the road quickly. Friendly expert.Robert K.
No complaints, the people here were extremely helpful in helping me sort out the mess up from my pick up location.Branden S.
Best location there isDOUGLAS D.
Le client n'a pas laissé de commentaire.Tyler F.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.ROBERT P.
Call when you said you would, have location marked better, make sure the location is opened on specified day, let me know what I need to have before renting, straps, size of ball extra. Make insurance details easy to understand and accessible to customer. Please call or email me , very dissatisfied with your company. Teresa kenney cell is 7134593143 email email@example.comTeresa K.
Le client n'a pas laissé de commentaire.Dolores V.
LOCATION WAS CLOSED ON ARRIVAL,NO ONE AT LOCATION.WAS TOLD WAS OPEN TILL FIVE PM.CHARGED ME FOR AFTER HOURS DROP OFF FEE.RICHARD L.
No improvement necessary!birtha B.
I think everything was excellent, good costumer serviceHector M.
Le client n'a pas laissé de commentaire.Logan H.
I was charged for a furniture dolly and furniture pads that were never given to me.Wilton G.
Very helpfulKathryn N.
Le client n'a pas laissé de commentaire.colton P.
Nothing! You're on the right track!Arhonda B.
Very friendly staff and very helpful as well.JAMES L.
Le client n'a pas laissé de commentaire.William C.
I ordered two dollys and paid for them but did not receive them. The truck was dirty inside with trash and gas was not filled upMisty W.
Le client n'a pas laissé de commentaire.STEVEN M.
Le client n'a pas laissé de commentaire.Wayne P.
At this location pay attendance more Money he was excellentClarence S.
To expensiveJoe B.
Le client n'a pas laissé de commentaire.Tim T.
Le client n'a pas laissé de commentaire.Anita D.
Le client n'a pas laissé de commentaire.Jerry T.
Le client n'a pas laissé de commentaire.Lois B.
Le client n'a pas laissé de commentaire.GEORGE T.
Nothing everything was perfectJohn M.
Le client n'a pas laissé de commentaire.Lisa A.
I had to leave my home in middle of a rainy night due to domestic violence,I thought I could trust uhaul to provide me a secure way to get my things. I went to get my truck and the truck waS parked in the grass in a low spot and it was dark and raining and I attempted to get the truck out but the wheels just kept spinning. Im not a professional truck driver I was just trying to get help,not only could I never get the truck out to get my things after paying for it,I am now being told I have to pay to get the vehicle towed out of the Mudd and cleaned. The dealer was very mean and uncaring. I will never use uhaul again.shannon A.
Everything about the experience was good except there were stale cigarette butts in the ashtray which made the cab stinkMary M.
Le client n'a pas laissé de commentaire.Jerdazome J.