Évaluations des clients Henderson Brothers Mini Warehouse

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Henderson Brothers Mini Warehouse

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Brian C. le

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Only problem was the fence was closed after hours and we had to to park outside the fence.

Suzanne W. le

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Mr. Henderson immediately made me feel like family. His faculty is super clean and in a great area. He was kind, informative and very helpful.

Gene T. le

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Le client n'a pas laissé de commentaire.

herbert A. le

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no one available

Marquetta F. le

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Le client n'a pas laissé de commentaire.

Gregory R. le

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My comments and rating are mainly for U-Haul website and corporate policies. There seems to be a HUGE disconnect between U-Haul corporate and the independent dealers. I reserved a furniture dolly online but when I called Henderson, I found out they didn't have one and I would have to find one at another U-Haul location. First question: why did it show availability online if the location didn't have one? Second question: why is it the customer's job to find one? Next issue. I submitted my vehicle description online and was able to reserve a 6 x 12 foot trailer but Mr. Henderson has the additional requirement of being able to read MAX TOW WEIGHT of 6000lbs somewhere on the hitch. My hitch does that stamped but he also was looking for a stamp of 2 Inch somewhere on the ball. If that is a requirement, then it should be stated online.

duane C. le

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It is a one man operation, very difficult to coordinate time to drop off equipment. Not always open during business hours.

Neal M. le

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Le client n'a pas laissé de commentaire.

Ruan D. le

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Le client n'a pas laissé de commentaire.

Lakera W. le

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The customer service is awful. I had to wait for 15 minutes while he chat with people in the office that’s not getting a u-haul. He was very unprofessional when I explained to him I was time limit after being bounced around looking for u-haul. He made provide same I put online. He did not adjusted the time due to his slowness.

KIMBERLY O. le

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Le client n'a pas laissé de commentaire.

bryan C. le

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Le client n'a pas laissé de commentaire.

Katherine W. le

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These men were absolutely incredible!! They missed lunch and helped us for FOUR HOURS to find a trailer and make it work for our truck. Would 10/10 recommend to ANYONE. They deserve a shout out!! And a big War Eagle ??

Tanya P. le

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Customer service was excellent

Doug R. le

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Le client n'a pas laissé de commentaire.

Gerric J. le

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I had to use an auto transport. My wife and I had trouble with a final step of dislodging the trailer from my SUV. We had to contact the customer service number and the options presented to us were not helpful. It would be helpful if the manager informs customers who use an auto transport or trailer to use a centerblock or brick (if necessary) to dislodge a trailer because the property has a gravel surface.

james M. le

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Le client n'a pas laissé de commentaire.

Ron C. le

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k

Kanika A. le

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Closed, but helpful signs posted.

Ambriah H. le

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This location doesn’t have any visible signs for a drop off box for the keys. I felt uneasy about leaving the keys under the seat. Other than that it was extremely clean and inviting.

SABRINA B. le

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Le client n'a pas laissé de commentaire.

Levi P. le

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Changed my truck size and location the day of the move.

Michele O. le

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Everything went perfectly. Cost was reasonable. Great experience

debbie B. le

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Le client n'a pas laissé de commentaire.

BART S. le

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Le client n'a pas laissé de commentaire.