Customer Reviews for Heritage Rentals
(Concessionnaire U-Haul dans le voisinage)

870 évaluations

10328 County Rd E   Auburndale, WI 54412

(715) 389-1202

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : 9h am à 12h pm

Services dans cet établissement :

Pour nous contacter

(715) 389-1202

10328 County Rd E
Auburndale, WI 54412

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : 9h am à 12h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The agent was personable, professional and very helpful. I'll rent from this location again!

Steven S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy V. 
Évaluation :
5

Great experience with short notice on my part. Thank you Myron!

Rick G. 
Évaluation :
5

Extremely friendly and excellent customer service!!

Cody S. 
Évaluation :
5

The Heritage Rentals location was superb. They had the truck ready and waiting for us and helped with every step to get us on our way. The owner was personable, very considerate and a pleasure. I highly recommend this location. On the other hand, working with UHaul to get this rental was a nightmare. We had to drive 175 miles ea way just to get the truck. And the pickup location is a mystery until the day before. There were numerous 26' trucks in my hometown all weekend and the following week but for some reason those weren't available. And I had to pay for the gas to drive 350 miles to do what I consider UHaul's job. Other rental businesses get the trucks and bring them to location. Numerous mistakes in the reservation process were made, the website didn't work and I was on the phone w UHaul most of the day prior straightening things out. If Penske would have had a car trailer rated for my vehicle I would have chosen them. They were communicative and promised a truck for pickup in town (they would retrieve as needed and drive it themselves to pickup location).

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerime P. 
Évaluation :
5

Excellent service. They go the extra mile to meets your needs. I highly recommend this place!!

Michael P. 
Évaluation :
5

They went out of their way to get me a trailer after hours. If I need to rent a truck or trailer in the future I will be giving them a call.

Jim P. 
Évaluation :
5

Not much to improve, the service was friendly, great, and they made it easy to do.

Brant B. 
Évaluation :
5

I was extremely nervous with renting a trailer, as my husband handles all this type of stuff. Since my husband was the one needed rescuing I was in charge this time. Once I arrived my nervousness was put to rest. He was so helpful, explained everything, reassured me on everything!! The customer service I was provided was top notch! I really can't express how happy I was with the service and how he went above and beyond for me! I will be telling my friends and family about this experience! Will be going back here for anytime we need a rental! Thank you again!

adam F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID K. 
Évaluation :
5

Very friendly and knowledgeable. I will definitely use Heritage Rentals for all of my moving rental needs.

Darrell B. 
Évaluation :
5

Great service and great location!!

Kevin O. 
Évaluation :
5

Everything worked out perfect. I was hooked up, tested and on my way in no time. The return process was just the same in reverse. Thanks! I'd definitely recommend this location.

Timothy D. 
Évaluation :
5

Everything about Heritage Rentals was great and far exceeded all of my expectations. The truck was great, the pick up and drop off of the truck went smoothly and was handled very quickly & efficiently and Myron and his wife were very social and had answers for any and all of my questions. Will definitely use Heritage Rentals for all my transportation needs and will recommend them to anyone that asks.

Roger R. 
Évaluation :
5

Great experience! Everything was explained very thoroughly and he even assisted with attaching the trailer to my vehicle and ensuring all lights were in working order. I will definitely be using this location in the future.

Laird D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay A. 
Évaluation :
5

Easy to find, friendly, great drop off location.

Todd J. 
Évaluation :
5

The team at Heritage Rentals provided exceptional customer service. I will absolutely use this location in the future for any of my rental needs!!!

Carl G. 
Évaluation :
5

This location is perfect!! The employees here are thorough and easy to work with. They made the rental experience easy!!! Living in Central Wisconsin is hit or miss when it comes to renting a big truck. The only suggestion I can make is to have a cargo van at this location- those are very hard to find in this area and would be beneficial.

PATRICIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dale K. 
Évaluation :
5

Very helpful

William S. 
Évaluation :
5

Great experience, friendly, nice equipment and informative. Will use again.

Charles K. 
Évaluation :
5

Very courteous, professional, and helpful. I would highly recommend their services to others.

Tim G. 
Évaluation :
5

Very good customer service.

CHRISTOPHER P. 
Évaluation :
5

The customer service and grateful response for the business as a customer was oustanding. Loop

Bruce U. 
Évaluation :
5

The owner was ana amazing guy! He walked through everything! Gave me some tips incase of an emergency, and was very sweet, very courteous, and very well mannered. If I could give him more stars I'd definitely give him 100 more!! Thank you so much!

Melinda D. 
Évaluation :
5

Myron was extremely knowledgeable about U-haul and it's products. I felt more comfortable about my truck rental from here than previous U-hauls I have used in the past. I already recommended this location to my family if they need a u-haul product.

joel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Myron does a fantastic job and is very personable. This is the first time for me that a U-Haul rental experience has been essentially a lesson in customer service. Myron does it right and I will be using his services again.

Joshua S. 
Évaluation :
5

It was a great experience. The trailer was clean and worked well. We had no problems.

Andrew R. 
Évaluation :
5

Friendly- prompt- professional. I would go back.

Mike F. 
Évaluation :
5

Very helpful

charles R. 
Évaluation :
5

If you need a Uhaul anywhere near Marshfield I highly recommend heritage rentals. They are extremely helpful and always take care of their customers. It was a painless experience and they have a great location right off the highway, a circular drive so picking up and dropping off is easy. They really go the extra mile to help customers. Very much appreciated!

BRADLEY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas C. 
Évaluation :
5

Great experience.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerold B. 
Évaluation :
5

Very personable, accommodating, and easy to work with. Will use him again.

Chuck P. 
Évaluation :
5

Equipment was in great condition and ready to go

Lee S. 
Évaluation :
5

Extremely friendly and knowledgeable about my equipment rental. I have rented from same dealer before and will again if the need arises.

alvin T. 
Évaluation :
4

No changes needed, very happy with the rental and service

Richard S. 
Évaluation :
5

Everything was ready. Clean. Very easy.

THOMAS M. 
Évaluation :
5

Myron and his wife are amazing! They go out of their way every time to make sure I have the equipment I need when I need it. Sure is great to have a local service that cares so much about their customer.

Michelle G. 
Évaluation :
5

Get more trailer inventory

Kevin B. 
Évaluation :
5

Myron was excellent to work with. I needed a trailer at the last moment and they had one there for me to use. Very friendly and helpful. I would defiantly recommend them to anyone. I will be back.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Myron was the sweetest man ever! i had messed up my reservation online and he walked me thru it step by step. He was extremely helpful taking care of my moving needs! I have told everyone what a pleasant experience renting from him was. It is unusual in todays world to find true kindness.

TRISHA N. 
Évaluation :
5

these people were just awesome to work with ! they will bend over backwards for you thank you so much, jim k.

James K. 
Évaluation :
5

Very friendly service and a pleasure to do business with. Will be recommending heritage rentals to everyone.

Justin K. 
Évaluation :
5

Great customer relations

James F. 
Évaluation :
4

Take the 5 X 10 off of your website as I initially picked that size for my rental only to find out U-Haul does not have them. Additionally, rental trailer did not have a tongue stand so I was not able to park trailer in an apartment parking spot, disconnect truck, and park truck elsewhere to load up trailer. That info should be on the website. Myron was great to work with at Heritage. No other comments, trailer served it's purpose and drop off was smooth and quick.

TIMOTHY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim K. 
Évaluation :
5

Great job! Very helpful!

randy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

Wonderful people! So friendly and helpful!

Sarah R. 
Évaluation :
5

Joan and Myron were very knowledgeable and helpful. Having never hauled anything before they set me up with exactly what I needed. Joan made the rental process fast and easy, Myron hooked up my dolly for me. Overall excellent experience will recommend and rent form this location in the future.

Leah C. 
Évaluation :
5

This U haul location was very helpful and took care of my needs with very little advanced notice n my end.

Roger K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil A. 
Évaluation :
5

The representative at Auburndale was fantastic to work with. He was very fluent in the process and pleasant to work with.

Jessica M. 
Évaluation :
5

Nothing at all. Joan and Myron went above and beyond our expectations. If you're ever in need for u haul rental, this is the place to go. Merci.

TIMOTHY E. 
Évaluation :
5

Very friendly and pleasant to work with I will definitely rent from them again when I have a need to do so

KEN K. 
Évaluation :
5

Friendly service and quick pickup

Timothy C. 
Évaluation :
5

Everything went great ! Very friendly staff.

lori M. 
Évaluation :
5

We rented a one way UHaul from MA to WI. Myron was so welcoming and accommodating. Thanks for everything!

Deborah A. 
Évaluation :
5

Joan and Myron were very good to work with. They helped me when I needed the truck for a longer period of time. I thought I would be done in two days but I kept the truck for a weekl. I would recommend people to see Heritage Rentals when they need to rent something. They are good people

todd W. 
Évaluation :
5

Myron was very helpful in explaining the vehicle to us. He was patient and customer focused. He was professional and friendly answering all our questions and concerns. We highly recommend this dealership.

chuck H. 
Évaluation :
5

Very friendly and nice.

jay K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

Joan and her husband are phenomenal!!! They went through all of the steps to keep me safe while pulling a trailer. There was nothing that these folks needed to do better! They are the best!!!

Michael C. 
Évaluation :
5

Myron was very helpful. He gave me tips and tricks to use in case I ever wanted to rent again. He took the trailer off for me and walked me through how to do it. He was very knowledgeable and friendly!!

Geneva M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tera H. 
Évaluation :
5

Please consider re-training your service staff at the “Janesville WI Milwaukee Street” location. Both key realty and heritage rentals locations are the only reason I'd ever return to U-haul as a customer.

kayla C. 
Évaluation :
5

Myron and Joan went above and beyond to ensure I could pick up the truck at their location instead of driving all the way to Green Bay. They took care of all the details, and picking up the truck was a great experience. Highly recommend them!

DAVID D. 
Évaluation :
5

Myron was fantastic and made the experience memorable. Great service, best I've ever had any uhaul location.

Michael M. 
Évaluation :
5

Great customer service! Would have been even better to have a longer truck available.

Kristine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jinlong W. 
Évaluation :
5

The owners very friendly and helpful.

braeden P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY W. 
Évaluation :
5

Very friendly, went through all the paper work with me, and looked over the whole vechile with me. I drove one hour to pick up my vechile but after words I was happy I did. Would recommend using this location as a pick up and drop off.

Samantha G. 
Évaluation :
5

Small business. Friendly helpful staff.

Joan E. 
Évaluation :
3

I had a different location picked out and uhaul moved it which put me over the mileage. Not this locations fault but still frustrating.

Colleen W. 
Évaluation :
5

Everything went really good picking up the tow dolly and was very helpful in telling how to use it.

Steve K. 
Évaluation :
4

Very friendly and helpful,would recommend this place to anyone

Steven W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G. 
Évaluation :
5

Everything was just fine very happy with the service. Will definitely recommend these people to anyone who needs to haul things. Keep up the great job. We will be back again if need to have trailer

john F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander K. 
Évaluation :
5

Very friendly and helpful.

Suzanne V. 
Évaluation :
5

Very friendly and helpful. Overall great dealing. I'll come back for my next uhaul needs for sure.

Matthew P. 
Évaluation :
5

Great experience, easy pickup and drop off of trailer. Friendly staff, would definitely rent from this location again!

Rob S. 
Évaluation :
5

Good service. Easy to get to right off of the four lane. Friendly people

kevin B. 
Évaluation :
5

Very polite and resonsive

Teddy Ray C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah W. 
Évaluation :
5

Everything from pickup to drop off was great! Staff were very helpful and friendly. Will rent again here even though its a bit farther drive for me!

John S. 
Évaluation :
5

Th e owner was very nice and helpful.

Joseph H. 
Évaluation :
5

The representatives at this UHaul were extremely nice and very helpful. I would definitely recommend them to all that ask

JON F. 
Évaluation :
5

good visit, explained contract and went over truck. This is second time we rented from Heritage Rentals. Very Satisfied

ronald G. 
Non reviews have been submitted for this location.

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