Very friendly and helpful people. I'll definitely going back when I need a truck or trailerJAMES P.
Customer Reviews for Heritage Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Auburndale, WI 54412
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 12h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly, walked me through how to hookup the trailer, hooked up the trailer for me and made sure all the lights were working before I left. great experienceJEFFREY L.
I really don't see anyway to improve the service or that location at allKeith P.
Le client n'a pas laissé de commentaire.MARK G.
Le client n'a pas laissé de commentaire.MEGAN Z.
Myran is so nice and professional. Very thorough.Bruce U.
Le client n'a pas laissé de commentaire.Marilyn H.
Trailer was clean and ready when we picked it up. The owner was there to assist when we dropped it off. Excellent customer service!John S.
At that location? Absolutely nothing. Excellent service à la clientèle. Very friendly at that location compared to some of the other locations that I have rented a U-Haul from. I'd give it 10 stars if I could.KEITH P.
Customer service is unbeatable; A+JACOB S.
Owners are very nice and helpful will go to them againBarbara G.
Le client n'a pas laissé de commentaire.Ian M.
Le client n'a pas laissé de commentaire.Rami B.
When a customer uses the web site please push the info to the pick up office immediately and do not wait until 48 hours before the pickup time.Joe H.
Le client n'a pas laissé de commentaire.Troy R.
Le client n'a pas laissé de commentaire.Lyle N.
As a repeat customer, I can say Myron is the best (& I've dealt with many U-Haul locations)! He always goes above and beyond and delivers with a smile. It's worth the extra miles to deal with Myron and Heritage.Candis S.
Le client n'a pas laissé de commentaire.Carl M.
Le client n'a pas laissé de commentaire.George E.
Was a great experience and really enjoyed talking with him about cars. Very friendly and a great guy!JACOB B.
Everything was ready on time and in good condition. The manager was friendly and helpful.SAMUEL S.
Le client n'a pas laissé de commentaire.LUTHER B.
Le client n'a pas laissé de commentaire.Timothy H.
Extremely good customer service! He double checked everything before leaving! Will highly recommend location to anyone!MILES L.
We always recommend this U-Haul location to people wishing to rent a moving truck/trailer. The owners are friendly, helpful and knowledgeable when it comes to helping with your moving experience. The location has plenty of room to pick up or drop off your rental. Myron is always friendly and helpful to ensure everything involved with your rental goes smoothly and efficiently. Myron leaves no question unanswered. I would highly recommend using this location for your next U-Haul rental.John H.
Great service! Very friendly and helpful.TODD S.
Myron was so helpful. While I was driving to pick up my truck, a motorcycle accident happened in front of me. I'm a RN so I stopped to help. I was the first on the scene. The scene was blocked off for 2 hours, I had another hour to drive and people waiting for me to drive my car from the U Haul. Myron kept his store open till I arrived at 8pm. He was very kind and very helpful. And I appreciate all of his help. Myron went above and beyond.Susan O.
Owner of Heritage is very friendly and thorough. Highly recommend renting here.Mark S.
Great service - very helpful personnel and easy process. Would have rated 5 stars, but none of the requested changes at the pickup office (extra day on the rental duration, removal of utility dolly and moving blankets) ended up on the final contract. This required an additional interaction with Uhaul via a phone call to customer service (extending the duration) and assistance from the return location staff (removing utility dolly charge).Scott L.
Le client n'a pas laissé de commentaire.Adam H.
Excellent customer service and great business! If we need another uhaul, we will come back to this same business!Edward F.
Myron was exceptionally thorough and very knowledgeable . Very helpful in setting up and connecting uhaul trailer. Would strongly recommend this location!Ken B.
Very polite and friendly service. Trailer was positioned for an easy pickup and and loading /towing tips were appreciated.Lawrence N.
Mr. Myron is a good guy - He is detail and to the point. Appreciate his friendly approach. Thank you Myron.Gokul T.
Nice people and very helpful!!Michael R.
This was the most friendly and helpful Uhaul I have ever been at!! Great experience and will return to this location.Charlie B.
Le client n'a pas laissé de commentaire.Traci V.
Representative was friendly and efficient. Pick up and drop off were quick and easy.Steven S.
Le client n'a pas laissé de commentaire.Benjamin W.
Le client n'a pas laissé de commentaire.Leonard P.
Le client n'a pas laissé de commentaire.Antonio A.
Friendly and helpful, got â€˜er done.Mark R.
Very pleased except that i couldn't use the truck for as long as I wanted as I came down with the flu. Very accommodating people, thank youLori M.
They were very helpful and kind people. You can tell they really care about their customers.melanie L.
The people that run this U-Haul site (Myron and Joan?) are some of the friendliest people that I've ever met. He is also very competent and showed me all aspects of how to use the vehicle.MATTHEWROY E.
Le client n'a pas laissé de commentaire.amber K.
The agent was personable, professional and very helpful. I'll rent from this location again!Steven S.
Le client n'a pas laissé de commentaire.Randy V.
Great experience with short notice on my part. Thank you Myron!Rick G.
Extremely friendly and excellent customer service!!Cody S.
The Heritage Rentals location was superb. They had the truck ready and waiting for us and helped with every step to get us on our way. The owner was personable, very considerate and a pleasure. I highly recommend this location. On the other hand, working with UHaul to get this rental was a nightmare. We had to drive 175 miles ea way just to get the truck. And the pickup location is a mystery until the day before. There were numerous 26' trucks in my hometown all weekend and the following week but for some reason those weren't available. And I had to pay for the gas to drive 350 miles to do what I consider UHaul's job. Other rental businesses get the trucks and bring them to location. Numerous mistakes in the reservation process were made, the website didn't work and I was on the phone w UHaul most of the day prior straightening things out. If Penske would have had a car trailer rated for my vehicle I would have chosen them. They were communicative and promised a truck for pickup in town (they would retrieve as needed and drive it themselves to pickup location).James S.
Le client n'a pas laissé de commentaire.Jerime P.
Excellent service. They go the extra mile to meets your needs. I highly recommend this place!!Michael P.
They went out of their way to get me a trailer after hours. If I need to rent a truck or trailer in the future I will be giving them a call.Jim P.
Not much to improve, the service was friendly, great, and they made it easy to do.Brant B.
I was extremely nervous with renting a trailer, as my husband handles all this type of stuff. Since my husband was the one needed rescuing I was in charge this time. Once I arrived my nervousness was put to rest. He was so helpful, explained everything, reassured me on everything!! The customer service I was provided was top notch! I really can't express how happy I was with the service and how he went above and beyond for me! I will be telling my friends and family about this experience! Will be going back here for anytime we need a rental! Thank you again!adam F.
Le client n'a pas laissé de commentaire.DAVID K.
Very friendly and knowledgeable. I will definitely use Heritage Rentals for all of my moving rental needs.Darrell B.
Great service and great location!!Kevin O.
Everything worked out perfect. I was hooked up, tested and on my way in no time. The return process was just the same in reverse. Thanks! I'd definitely recommend this location.Timothy D.
Everything about Heritage Rentals was great and far exceeded all of my expectations. The truck was great, the pick up and drop off of the truck went smoothly and was handled very quickly & efficiently and Myron and his wife were very social and had answers for any and all of my questions. Will definitely use Heritage Rentals for all my transportation needs and will recommend them to anyone that asks.Roger R.
Great experience! Everything was explained very thoroughly and he even assisted with attaching the trailer to my vehicle and ensuring all lights were in working order. I will definitely be using this location in the future.Laird D.
Le client n'a pas laissé de commentaire.Jay A.
Easy to find, friendly, great drop off location.Todd J.
The team at Heritage Rentals provided exceptional customer service. I will absolutely use this location in the future for any of my rental needs!!!Carl G.
This location is perfect!! The employees here are thorough and easy to work with. They made the rental experience easy!!! Living in Central Wisconsin is hit or miss when it comes to renting a big truck. The only suggestion I can make is to have a cargo van at this location- those are very hard to find in this area and would be beneficial.PATRICIA S.
Le client n'a pas laissé de commentaire.dale K.
Very helpfulWilliam S.
Great experience, friendly, nice equipment and informative. Will use again.Charles K.
Very courteous, professional, and helpful. I would highly recommend their services to others.Tim G.
Very good customer service.CHRISTOPHER P.
The customer service and grateful response for the business as a customer was oustanding. LoopBruce U.
The owner was ana amazing guy! He walked through everything! Gave me some tips incase of an emergency, and was very sweet, very courteous, and very well mannered. If I could give him more stars I'd definitely give him 100 more!! Thank you so much!Melinda D.
Myron was extremely knowledgeable about U-haul and it's products. I felt more comfortable about my truck rental from here than previous U-hauls I have used in the past. I already recommended this location to my family if they need a u-haul product.joel W.
Le client n'a pas laissé de commentaire.Steve C.
Le client n'a pas laissé de commentaire.John H.
Myron does a fantastic job and is very personable. This is the first time for me that a U-Haul rental experience has been essentially a lesson in customer service. Myron does it right and I will be using his services again.Joshua S.
It was a great experience. The trailer was clean and worked well. We had no problems.Andrew R.
Friendly- prompt- professional. I would go back.Mike F.
Very helpfulcharles R.
If you need a Uhaul anywhere near Marshfield I highly recommend heritage rentals. They are extremely helpful and always take care of their customers. It was a painless experience and they have a great location right off the highway, a circular drive so picking up and dropping off is easy. They really go the extra mile to help customers. Very much appreciated!BRADLEY K.
Le client n'a pas laissé de commentaire.Nicholas C.
Great experience.Michael S.
Le client n'a pas laissé de commentaire.Jane S.
Le client n'a pas laissé de commentaire.Jerold B.
Very personable, accommodating, and easy to work with. Will use him again.Chuck P.
Equipment was in great condition and ready to goLee S.
Extremely friendly and knowledgeable about my equipment rental. I have rented from same dealer before and will again if the need arises.alvin T.
No changes needed, very happy with the rental and serviceRichard S.
Everything was ready. Clean. Very easy.THOMAS M.
Myron and his wife are amazing! They go out of their way every time to make sure I have the equipment I need when I need it. Sure is great to have a local service that cares so much about their customer.Michelle G.
Get more trailer inventoryKevin B.
Myron was excellent to work with. I needed a trailer at the last moment and they had one there for me to use. Very friendly and helpful. I would defiantly recommend them to anyone. I will be back.John H.
Le client n'a pas laissé de commentaire.John S.
Myron was the sweetest man ever! i had messed up my reservation online and he walked me thru it step by step. He was extremely helpful taking care of my moving needs! I have told everyone what a pleasant experience renting from him was. It is unusual in todays world to find true kindness.TRISHA N.
these people were just awesome to work with ! they will bend over backwards for you thank you so much, jim k.James K.
Very friendly service and a pleasure to do business with. Will be recommending heritage rentals to everyone.Justin K.
Great customer relationsJames F.
Take the 5 X 10 off of your website as I initially picked that size for my rental only to find out U-Haul does not have them. Additionally, rental trailer did not have a tongue stand so I was not able to park trailer in an apartment parking spot, disconnect truck, and park truck elsewhere to load up trailer. That info should be on the website. Myron was great to work with at Heritage. No other comments, trailer served it's purpose and drop off was smooth and quick.TIMOTHY B.