This was just an equipment drop off, but the owner was cheerful and helpful.Lynne J.
Customer Reviews for Hermosa Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Durango, CO 81301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : 8h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Dean was absolutely amazing to work with. Because of Dean I would recommend this facility to friends and family knowing he will take care of them just like he did us.James T. | Expérience générale
Le client n'a pas laissé de commentaire.CODY J.
Everyone especially Dean was just phenomenal. The service, attention to cleanliness and ease of move in and move out was fantastic. I highly recommend this storage facility.JILL S. | Expérience générale
Le client n'a pas laissé de commentaire.Sigrid P.
Le client n'a pas laissé de commentaire.DOROTHY B.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.DOROTHY B.
Excellent customer service.Peter H.
Le client n'a pas laissé de commentaire.THOMAS C.
Le client n'a pas laissé de commentaire.Valorie I.
Don't have to improve,it's working just fine,thank you U-haulSheri B.
Le client n'a pas laissé de commentaire.JIM P. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD L.
I have everything good to say about my experience, and nothing bad to say about it. Unfortunately, my need for a larger storage cell required that I move out. All the cells that were larger than 5-ft x 10-ft were taken and I came to need a cell at least 10-ft x 10-ft. The supply was less than the demand, and this is always good for any provider of services. I still have a request in your file for a parking spot for a small low deck utility trailer (5 x 8 bed plus tongue) and I hope a spot will open for it soon. Please keep this request in your files.BOB K. | Expérience générale
The staff was extremely friendly and helpful.NOLAN C. | Expérience générale
Le client n'a pas laissé de commentaire.DOROTHY B.
The manager of the Property on point. Storage is scarce. Thank you Dean.john D. | Expérience générale
Le client n'a pas laissé de commentaire.GREGORY C.
Le client n'a pas laissé de commentaire.Robert D.
Dean runs a good operation - do your online check-in and everything moves quickly. Great rental locationRandal R.
no issuesGLENN B.
Easy drop off.George D.
Manager was terrific and diligent in making it all happen. Very efficient, very smooth. Yes, we have recommended already. Merci.WAYNE P. | Expérience générale
Le client n'a pas laissé de commentaire.James M.
Difficulty finding the office. No signage.Mary R.
Le client n'a pas laissé de commentaire.Dorothy B.
Dean was great to work with.SCOTT S. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon F.
Equipment wasn't clean because of heavy ice on the trailer. Deane did a great job getting me setup. They were open on Sunday which was great!JAMES H.
Very quick and efficient. Easy peasy.Timothy S.
Le client n'a pas laissé de commentaire.Catherine R.
The owner/attendant was extremely helpful and made the whole experience easyBrian M.
Le client n'a pas laissé de commentaire.NANCY R.
Excellent customer service !Dorothy B.
Le client n'a pas laissé de commentaire.Penny F.
Fantastic experience. Thank you!JOHN D. | Expérience générale
Great experience and great help. Dave is exceptional. Merci.KURT M. | Expérience générale
Dean, great manage. Very helpful! Thanks!carlos b. | Expérience générale
Le client n'a pas laissé de commentaire.judy W.
Very poor security. No gate. Our unit, along with several others, were broken into a couple of months ago and items stolen. Management promised to erect a security gate, but had yet to do so as of our mid November moveout to a more secure facility. I do not recommend Hermosa Storage. Inspect the facility closely before you make a decision.JOHN H. | Expérience générale
Le client n'a pas laissé de commentaire.marcia a. | Expérience générale
Hermosa, CO. UHaul was very easy to deal with. The manager was very pleasant and professional. He just got to business, and got things done. He was also very comforting to let me know that I would be fine driving a big UHaul a long distance by myself. I am a 68-year-old woman. I was fine even in some tough terrain. Altogether a very businesslike, easy experience.Suzette G.
Dean does a great job - easy in and out with online check-inRandal R.
We had our uhaul trailer all loaded. It was one with a roll up door which was open and when my husband went to load one more thing the door made some terrible noises and it seemed like some springs had broken inside and pulled the door up past retrieving it. Called and no luck fixing it so had to completely unload and return for another type which ate up most of our day and put us behind schedule. That was a huge bummer but all else went good after that.MARVIN RANSLER L.
Le client n'a pas laissé de commentaire.Fred R.
Great staff, very helpful and informative.Jim C.
The truck and auto transport were in poor condition. The truck's steering was all over the place, the air conditioner worked intermittently and the engine ran rough. The cab and windshield were dirty too. The auto transport was missing a safety chain. It felt like it was an opportunity for this location to get rid of â€œjunkâ€MATTHEW G.
This is a very customer friendly place.JOSEPH K.
Le client n'a pas laissé de commentaire.Carley B.
Le client n'a pas laissé de commentaire.ANGELO L.
Le client n'a pas laissé de commentaire.DOUGLAS S.
Le client n'a pas laissé de commentaire.ROBERT SCOTT B.
The thing is, we had a sort of crisis and were stuck in Durango, so it was a welcome support that we could call a couple of Y=Uhaul places and find what we needed just right then. Merci.JAMES W.
Dean has excellent customer service skillsRuth R.
Le client n'a pas laissé de commentaire.Travis J.
!Dean was very helpful. Quick turn in process.Gregory R.
Le client n'a pas laissé de commentaire.hailee P.
service was great and easyGLEN C.
Le client n'a pas laissé de commentaire.Annette Z.
Le client n'a pas laissé de commentaire.Severina V.
Your website is terribleRaymond M.
Dean was great to work with and I will do bsn with again. ThanksLeland C.
Outstandingly competent business. I've worked with them several times, always first class.William B.
Le client n'a pas laissé de commentaire.STEVE O.
Le client n'a pas laissé de commentaire.THOMAS H.
Dean was very helpful and accomidatingdoug S.
Dean is a Rock Star, very helpful and friendly!doug S.
Your people where great! Can't think of any improvementsFreddie D.
Le client n'a pas laissé de commentaire.Aubrey W.
Le client n'a pas laissé de commentaire.Bryan P.
Best managed haul dealer everRobert B.
Le client n'a pas laissé de commentaire.Brett C.
Le client n'a pas laissé de commentaire.MICHAEL D.
Excellent experience. Everything was great with the location, the truck, and using the phone app for pickup and return. Very smooth and easy.Michael M.
Everyone was helpful and all went smoothly!Julie S.
Le client n'a pas laissé de commentaire.Sam P.
Everything was ready for my arrival - full covid 19 prep and safety precautions followed - great serviceRandal R.
Le client n'a pas laissé de commentaire.Nils W.
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.SHAWN S.
Why did UHaul make me drive 8 miles to drop off the trailer when there are several UHaul locations right in the town of Durango?Duwayne Z.
Le client n'a pas laissé de commentaire.Rodney R.
The gentleman who runs this facility is always so friendly and accommodating, and makes renting equipment very easy and stress-free.Anna C.
Le client n'a pas laissé de commentaire.richard A.
Uhaul rep had the trailer waiting for my arrival. He did all the hook up and safety checks within minutes. Very friendly and had me out the door in less than 10 minutes. Highly recommendRobert M.
Le client n'a pas laissé de commentaire.JOHN O.
Le client n'a pas laissé de commentaire.Nathan D.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.WILLIAM S.
Dean was great and accommodating.Heidi G.
Online check in was acknowledged and made the pick up process easyRandal R.
Le client n'a pas laissé de commentaire.Rachel R.
Le client n'a pas laissé de commentaire.mike B.
Le client n'a pas laissé de commentaire.Thomas R.
Le client n'a pas laissé de commentaire.Patricia R.
On time and on scheduleJEFFERY W.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Karl W.
Dean's operation is terrific!Laura W.
Owner was super helpfulDeb M.
I have used this location numerous times, the service is always excellent and very helpful. The location is ideal for north Durango and all of the north Animas Valley.Charles S.
Incredible awesome friendly customer service and very nice equipment. Great experience. Prices could be lower, though.AMY R.
My trailor lights did not work properly. When I returned to have it looked at, Dean from Hermosa Mini-storage told me it was my truck that had the problem. He replaced the connector wire and it worked until I had to stop once on my way to have it fixed. It was a faulty connector on the trailer and needed to be replaced before I continued my trip. It cost me 77,40 $ which I will be making a reimbursement claim on soon. He should have said i'm not sure and tested the trailer connector as well instead of insisting it was on my end. I have proof that was not the case. Completely ruined the start of my trip and my timing to the first location!Robert M.
Le client n'a pas laissé de commentaire.scott K.
Super efficient and quick. They were very busy on this Saturday morning, being the only Uhaul open within miles. Despite that they had a lot people working together to make the pickup process very quick and efficient! Merci.Thomas W.
Le client n'a pas laissé de commentaire.Aurelia P.
Le client n'a pas laissé de commentaire.Jan K.
Owner very helpful and cheerful.ROGER H.
Dean was tremendous! He made the return very easy!,Laura W.
Not really much. The business operator, Dean Bridgewater, was very helpful. I picked up the trailer right after a big snowstorm and he had to pull another trailer out for me when there was an electrical problem with the trailer he had previously pulled out for me. No complaints or discussion. He just got it done and had me on my way. Great service.david S.
Would have been nice to have a light inside the unit.PETER B. | Expérience générale
Excelent location. Great rates. Always accessible even in snow months.BILL C. | Expérience générale
Damaged door didn't close tight enough to keep out smoke, debris and rodents. Everything was dirty.MARIA S. | Expérience générale
The facility's mgt made move-in during an emergency situation easy and efficient. The unit was clean and prepared. We had the unit 4 mo. and never saw any sign of rodents or leakage/moisture.ELLYN K. | Expérience générale
Dean was extremely helpful with all aspects of the storage unit. Would definitely use this facility again. Thanks much, ElzoraELZORA D. | Expérience générale
Very friendly and helpful.BRAD S. | Expérience générale
Recommend Hermosa Storage. I liked having an on-site manager and Dean was always helpful.LISA C. | Expérience générale
Pleasant experienceDOUGLAS H. | Expérience générale
I was very happy with my experience. Everyone was very friendly and helpful. Very caring people. Will miss living there.ELIZABETH D. | Expérience générale
Excellent serviceRobert B. | Expérience générale
Great experienceKATIE K. | Expérience générale
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