Customer Reviews for Hernando Storage LLC
(U-Haul Neighborhood Dealer)

163 évaluations

1274 E Norvell Bryant Hwy   Hernando, FL 34442

(352) 637-7168

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(352) 637-7168

1274 E Norvell Bryant Hwy
Hernando, FL 34442

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very nice and clean truck at a good price

BRYAN DICKERSON 
Évaluation :
4

The vehicle was really dusty on the inside but overall nice vehicle. It ran well and did what we needed it to do; very spacious. Merci.

Lakisha Roach 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene Flynt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adam tyson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick Bennett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy way 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Algeo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenny Lewis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN THOMA 
Évaluation :
3

Have the vehicle out and ready to drive away. When I went early in the morning to pick up the truck, another truck was parked directly in front of me with objects on both sides making it tedious and time consuming to get out.

LAURA GLEASON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren Hersh 
Évaluation :
5

Duplicate Howard. Have a Howard at every location. He was excellent.

Peter Marentay 
Évaluation :
5

lady that assisted me was very friendly and helpful, only issue was the truck I rented was missing the tounge and ball for the hitch

VICKI CHARTRAND 
Évaluation :
4

Refer to previous text.

Jeffrey Schmidt 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nicole Giordano 
Évaluation :
5

Nothing, excellent experience all the way around.

GERALD Smith 
Évaluation :
5

well managed, a pleasant experience.

David Kelly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl Frazier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgardo Amaya 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Cowart 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Calvin 
Évaluation :
5

I have been doing business with Hernando Storage on E Norvell Bryant HWY, Hernando, FL, for a few years. The gentleman that leads this company locally understands the importance of great customer service and he is very consistent from event to event.

Robert Mantle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Wheeler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Cerney 
Évaluation :
5

Thank you for a great experience.

MARC BELL 
Évaluation :
5

No suggestions at this time. The Hernando Storage location represents the Uhaul products very well.

Bob Mantle 
Évaluation :
5

The employee had excellent customer service skills. He answered all our questions. He gave us good information and was very knowledgable.

Katrinka Spiro 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy Miles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Karrh 
Évaluation :
5

Inside of the windshield was very dirty. It was difficult to see. Otherwise, it was a wonderful experience.

Madeline Athanas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

demetra ferrol 
Évaluation :
5

Hello. I could not see or find any flaws any where. I could tell you everything I saw was perfectly in place, clean, and looked like new. I felt just like if I was at home. Howard the U-Haul rep was very professional and fast. He took care of me with one call. Exceeded my expectations. Just blew my mind. You certainly have my business and will recommend. Kudos to Howard. There should be more people like him. Down to earth, friendly and understanding. Awesome. Just awesome!!!;0)

Ivan Marrero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louise Slate 
Évaluation :
5

Excellent facility and customer service. The person who helped me went above and beyond. Due to him I will be a future client.

VICKI ALDIS 
Évaluation :
5

Strongly suggest renting from: Hernando Storage LLC 1274 E Norvell Bryant Hwy Hernando, FL 34442 Staff was courteous and knowledgeable. Was very pleased with my rental experience. Will for sure recommend this location to family and friends.

Michael Singer 
Évaluation :
5

I believe the right rear tire sensor is bad. Other than that fast friendly experience.

Jeremiah Wolfertz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deirdre Perozzi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Johnson 
Évaluation :
5

This was a very quick and easy transaction. "Sonny" our agent was very friendly and helpful. we will be sure to use this location again

Colleen Stellmach 
Évaluation :
3

Very rude and unprofessional upon arrival, did not get up from desk and do walk around. When asked if we need to do a walk around, he stated no it had been done and damages were documented, just zero customer service

Amanda Summers 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVE MARTIN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Rittenhouse 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra Vega 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Para 
Évaluation :
5

I have been storing at this location for a while. Consistently great service across all who work at this location. We moved out of one of our 2 units and did not see a single bug or bug droppings upon sweeping out the unit. Must have a great pest control program. Both of our units are climate controlled.

Robert Mantle 
Évaluation :
5

Howard was a great person to deal with in regards to my recent U-Haul rental. Would definitely come back to him again.

Cregg Dalton 
Évaluation :
5

😊👍

Emidia Ruiz 
Évaluation :
5

Have earlier hours like 7:30 am not 09:00am

Rose Gonzalez 
Évaluation :
5

Could have told me about a button that would make the transmission shift easier. When I dropped it off I told him it was shifting pretty rough and he goes did you press this button over here I said no

mark turner 
Évaluation :
5

The service I received was exceptional.

Mark Wilson 
Évaluation :
5

Howard was fantastic. He went above and beyond to help us. We would Def recommend this location.

mitchel parisik 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD EVANS 
Évaluation :
5

Excellent, polite service.

JAMES THOMAS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leticia Flores 
Évaluation :
2

Don't charge customers for items that they did not order. And if you do you should give them the fuel for free.

BernardRoy BouchardII 
Évaluation :
5

Great people to work with

al dignan 
Évaluation :
5

Really great, professional, and friendly service. Je les recommande fortement. 

Robert Steven 
Évaluation :
5

Very helpful and accommodating personnel.

Orlando Colon-Gonzalez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edwin Hammond 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA HOLZER 
Évaluation :
5

UHaul person was smiling and pleasant and presented himself with great friendliness. Will definitely use this UHaul again.

Cyrille Swanson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia Riley 
Évaluation :
5

Keep up the great work! I was in and out in minutes. The management was both professional and friendly!

Lynden Brightwell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashton Barber 
Évaluation :
5

I appreciate all the help and patience Howard was able to give me.

Andrea Mead 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL ALAN NORTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN BEYER 
Évaluation :
2

Employee has no clue how to operate uhaul kiosk/iPad and unable to print paperwork. He cannot remember checking out vehicle to me 10 days prior when he did and had same issues using iPad

Ted Brown 
Évaluation :
5

Howard and his staff are courteous and professional. When I left my phone behind in the rental they called me immediately and arranged for me to pick it up the next business day. i highly recommend this location!

Jimmy Herron 
Évaluation :
5

Everything was perfect. The Manager & the gentleman he was orienting were very kind, helpful, & gracious, & our truck rental experience was definitely positive.

Albert McLaurin 
Évaluation :
4

Clean facility and great new truck but could use some better options for communication at this location!! We mistakenly left an item in the uhaul. It was very difficult to reach anyone to help by phone. We left one unanswered voice mail, placed two phone calls to different people asking for assistance without any success, drove by once to find facility unstaffed at lunch and finally went in person for a second time before finding someone to finally help retrieve our FL SunPass from the truck.

Lori McSherry 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary Tata 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary Tata 
Évaluation :
5

Great service and quick turnaround.

Charles Herring 
Évaluation :
5

Excellent customer service

Daniel Schultz 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristi Wagner 
Évaluation :
1

the manager was very intent on making extra charges on my rental. He said a scratch was on the tail lite lens..he went to it automaticly as if he knew it was there. the lens was not broke or cracked. onlyl could see if your nose was up aganist it..looked more like an imperfection in material. i am upset that u-haul lets dealers like this operate and represent u-haul. . contract # 26682068. i don't think it reasonable to charge me $150 for a lens that doesn't need replaced and that i did not damage. Please refund this money to my card. thank you , Jim Shields

Jimmie Shields 
Évaluation :
2

The individual checking me in had trouble signing on to his device. I ended up utilizing the mobile application because the drop off location was inefficient.

Mike Robin 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dustin Cook 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Rossop 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elma Tharp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Hegarty 
Évaluation :
3

The salesmen didn't have a clue what to do and gave us the truck without a contract. We kept asking about taking pics and signing docs. He stated "no". It wasn't until three hours later when I got a call from uhaul asking if I still wanted the reservation, at which point I had to do everything that should have been done in the beginning.

Deborah Kamlot 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Nurse 
Évaluation :
1

I spent more time at the rental facility then it took to load and unload a two bedroom apartment due to technical issues, possibly incompetence of the assistant manager. I finally left after the return process started to take as long as check in. I may use UHaul again, but never this location

Adam Lambert 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald Osterman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nashaly diaz 
Évaluation :
3

I dropped off the equipment after hours. Drop off was easy and painless.

DENNIS KOCH 
Évaluation :
4

Faster service

Deborah Kamlot-Wright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Balke 
Évaluation :
2

Renting the uhual took an excessive amount of time and my truck kept getting a tire pressure error message

Curtis Lewis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Balke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randall Carswell 
Évaluation :
1

Staff at this location were unfriendly and extremely unhelpful. Vehicle was dirty on inside and items ordered on-line were not ready or available. No offer was made by the staff to call other UHaul locations to obtain the missing furniture pads and utility cart. Staff only offered to call Ace Hardware to see if they had any to buy. Vehicle was located off property and had to drive the UHaul staff to that area to pick up the truck as he did not have a car. I would highly recommend this location not participate in the Uhaul program. Poor customer service.

Kelly Forrest 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leo Martigneni 
Évaluation :
5

Everything was good .

Steve Ziegman 
Évaluation :
3

Would not recommend this place to anyone other than my worst enemy. When I made my first call the "manager"'on duty couldn't even quote me a price on the moving blankets then he couldn't even reserve the truck for me , had to call back when another manager was there (how many do they need, place is not that busy) . So then today, literally 9'days after truck was returned to them they charged my credit card for a 3 day rental when I only had it for 24 hours! Very poor management fortunately the general manager was able to help, still waiting on the refund.

Mary Ann Gillespie 
Évaluation :
5

seemed very nice no problems but we dropped off after hours....convienient set up!

MITCHEL PINTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Odanald 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page