The drop off and pick locations were just fine, but I reserved my U-Haul in Corvallis Oregon and was sent to Sweet Home Oregon to pick it up. That is 44 minutes each way, for a total of 90 extra minutes of driving and cost of gas. I'm VERY UNHAPPY with the time it took to pickup the rental. Next time I will be looking at other vendors.Doug R.
Customer Reviews for Herrings Enterprises
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sweet Home, OR 97386
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 4h pm
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- 7/7/2022 - 7/9/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Location was great.Rich M.
Le client n'a pas laissé de commentaire.Theresa B.
Don't understand why if you use the U-Haul website to make a reservation the first time you look up rates it's $1,09 per mile for a truck. But if you close it out and go back the rate jumped to $1,59 per mile. Confusing sort ofGeorge L.
Not use two men that â€œcloseâ€ their place but sit in chairs with sunglasses on and stare at the sky on the propertyJezreel M.
Le client n'a pas laissé de commentaire.David T.
The staff that operate the u-haul equipment are very service oriented.Leland M.
Location was easy to access. Personnel was friendly and helpful. Made check in a breeze. Je les recommanderais sans hésiter.Donna H.
The staff were excellent and very helpful. The equipment ran better than expected. It was a great experience!Donna H.
Le client n'a pas laissé de commentaire.Mandy F.
Very professional and friendly service.Terry D.
Le client n'a pas laissé de commentaire.gary G.
Le client n'a pas laissé de commentaire.Aaron E.
Le client n'a pas laissé de commentaire.LISA C.
great serviceMARK L.
These people are wonderful! Great customer service and friendly. It would have been nice to have cruise control in the vehicle, but that's nothing that the location did wrong. Again, great service from them!Carol W.
Le client n'a pas laissé de commentaire.JOHN H.
She was a very nice lady that help meROSE LENA J.
Le client n'a pas laissé de commentaire.DOUGLAS H.
Le client n'a pas laissé de commentaire.William W.
Staff was friendly, hooked up trailer and checked the lights. NOTE: I reserved a specific type of trailer for pickup, U-Haul did not honor that reservation and made me drive to another location to pick it up. That added 90 miles to my trip that would not have been necessary if U-Haul had the trailer where I reserved it.Buck N.
Lisa is so friendly and helpful. This was a fast and efficient u haul rental. Great customer service by all on pick up and return! Keep up the great work!JAMIE B.
Sweet Home U-Haul was very helpful and considerate and the equipment was excellent shape and well maintained I would recommend it to all my friendsROBERT L.
Don't lie to your customers. I called to extend our time because our house was being worked on and we couldn't move in yet. The lady I talked to said there wouldn't be an extra charge. You guys charged us over 300 dollars for extended time even though I was told there wouldn't be an extra charge. And you charged us for fuel when the tank was at half when we started driving it and it was at 3/4 when we returned it. We are never renting from Uhaul again.BRANDON M.
Excellent Customer Service! They went above and beyond to help me with my unique situation!DELMER G.
Le client n'a pas laissé de commentaire.Jennifer H.
maybe be open on mondaysMARK L.
Easy pickup and was ready to go when I arrivedKELLY DEAN S.
Le client n'a pas laissé de commentaire.COURTNEY E.
The lady told me that I was eligible for a free month of storage, however when I called the storage place to set it up, I discovered that they were not participating in that program. I think there needs to be better communication with these thing.TAMMY RUTH S.
Le client n'a pas laissé de commentaire.gary G.
Drop off location was screwed up, pick location entered it as 76 station in SE Salem, customer service center had it listed as Silverton Rd & Fisher in NE Salem. Very annoyed with the screw up.CRYSTAL MARIE W.
Le client n'a pas laissé de commentaire.APRIL MAY A.
There is a leak in the "attic" portion of the truck and several items got quite wet. Nothing damaged, though.Gregory O.
There was no one there when we went to drip it off. We were not sure what to do with the it.BARBARA G.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.mary P.
Le client n'a pas laissé de commentaire.Kevin M.
I reserved this 26' truck for Bend. I had to drive, actually 2 of us had to, 72 miles the day before loading to get the truck. Imagine what you are doing the day before loading. Yes, this really threw a wrench in our schedule. Any compensation for the (huge) hassle? Nope.Don S.
Staff was very friendly and helpful.Marvis S.
Prompt friendly service. The equipment was excellent. Offered me all pertinent additional services. Took the time to explain all paperwork. Most enjoyable UHaul experience that my wife and I have experiencedJEFFERY NEIL H.
Sweet Home was great but we were supposed to be picking up in Bend - 2 hours away over a pass! Bend did not have what we had ordered that they said we would have. Bend was rude and awful!! Sweet home - 2 hours away - was great!MONTGOMERY G.
The staff were amazing! So friendly and flexible. Thank you for your help during this stressful time of moving. You made this part of our experience so easy.SARA N.
Excellent customer service!JUDITH ANN F.
I was charged a vehicle recovery fee but I returned the truck.I was told rental and miles, never told about the other fees you should let people know about all fee!,TERRENCE KEVIN S.
Le client n'a pas laissé de commentaire.Mike B.
there is enough people to help. I don't see where there can be any improvement. I'm glad one place is just for u-haul and they were there to help me with everything.ILETTA H.
The people were very nice. The cab of the truck was stickySANDI HOPE W.
Very Friendly PeopleSTEPHEN ELMO S.
Le client n'a pas laissé de commentaire.DEANNA KAYE B.
Herrings was great, but was nowhere near my preferred pick-up point in Eugene. U-Haul needs to improve the availability of its trailers for its customers.Thomas H.
Better signage for returns.Douglas H.
Le client n'a pas laissé de commentaire.PATRICK MICHAEL W.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Trista O.
Nice tall man helped us.Darryl L.
lisa at herrings is so wonderful to help in any and every way you need she is a very special lady and knows her job well in our time of moving she was our blessingkaren S.
Le client n'a pas laissé de commentaire.DONNA F.
Le client n'a pas laissé de commentaire.Ashley C.
Clean up your office; it's a mess.STEVEN A.
May be the nicest employee you have :-)ROBERT WADE S.
Best place to get your uhaul in Sweet Home!ADOLPH PAUL E.
This was a long process because it was the 5th location I was sent to. The 1st location which would have been the closest was out of business even while I had made a reservation for that location. The next place I was sent to only had 1 vehicle and that was a 24' truck. The 3rd location was not to be found at the address given. None of the locations answered the phone call. The 4th location I found by driving past it. They didn't have what I needed but they did know where I could get the right trailer.TIMOTHY C.
Le client n'a pas laissé de commentaire.DATONG P.
Le client n'a pas laissé de commentaire.LORETTA S.
charged more than I was quotedLESTER VICTOR D.
Linda and her husband were both very kind. I would definitely recommend this location to anyone.RICHARD R.
Lisa is a lifesaver! I accidentally dropped my ID in the office and she called me 45 minutes after I had left to let me know she found it. She shipped it to my new mailing address that day and I received it in my mailbox when I arrived at my new home. Lisa really went above and beyond in customer support and I can't thank her enough. Her and Dave were both very welcoming and helpful. 5-stars!Shannon H.
Le client n'a pas laissé de commentaire.JADE A.
Le client n'a pas laissé de commentaire.Elizabeth R.
Services supplémentaires à cet emplacement
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