Évaluations des clients HH Monroe Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de HH Monroe Auto

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Yoel m K. le

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Le client n'a pas laissé de commentaire.

JACOB R. le

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Le client n'a pas laissé de commentaire.

Kerrick W. le

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Le client n'a pas laissé de commentaire.

Marvin W. le

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Le client n'a pas laissé de commentaire.

Eboni S. le

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Le client n'a pas laissé de commentaire.

Geraldine P. le

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Le client n'a pas laissé de commentaire.

jason O. le

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Le client n'a pas laissé de commentaire.

Lydia M. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Great customer service, clean trailer, had us in and out in no time! Explained the hook up of the trailer so well we felt confident doing it at home!

Sarah D. le

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See my email. I have a fraud charge on my credit card due to the fact that the mileage count was completely inaccurate.

Samuel D. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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I reserved online. When I got to the center, I got an e-mail that the equipment was not available and I would have to drive 15 miles and wait 1.5 hours for another van. However, the van was there and available but the guys had not "checked it in." It took about 30 minutes to work things out so that I could take the van that I had reserved. Everybody we spoke to at U-Haul seemed to be having trouble with the computer system.

Roseann G. le

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At the moment, I can't think of anything that would improve the service, because the van was brand new, clean, had great tires, and I was heppy working with the office staff. The van got the job done!

taylor S. le

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The reservation time and place were changed less than 24 hours before my reservation. I reserved a truck for 7 am in Rockland County NY. I was told at 10:45 the day before that my reservation would be changed to 10:30 AM in Orange County. The location was extremely inconvenient (requires taking parkways- which commercial vehicles are not allowed to travel on). “No other trucks available”. I was making a cross country move, made these reservations 3 weeks prior. Had to reschedule movers that had been booked.Then I take an Uber to the location, the truck is not there- ends up being 1 hour late. Movers charge me for being late. Disgusted with uhaul.

stephen M. le

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Le client n'a pas laissé de commentaire.

Genevieve W. le

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The staff were excellent and courteous ! It's a very busy place and small . I would use them again

Helrlan A. le

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Le client n'a pas laissé de commentaire.

shawn D. le

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Van smelled and had water bottles, trash left over. Plus they tried over billing us for the distance we used van. We called and got about a $8.00 credit. At least they cleared that up

BERTHA R. le

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Le client n'a pas laissé de commentaire.

John G. le

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Person we dealt with was very knowledgeable about your product and Procedures

Michael L. le

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Le client n'a pas laissé de commentaire.

yerachmidl S. le

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just the mirrior at the driver side was loose but beside that evrything was all the best service

frederick W. le

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Hi I’m not sure if anyone can help me I picked up a truck and told the lady I was only going to be a couple hours and I was looking for the most basic cheapest one way trip , I had the truck for about only 2 hours and went 15 miles with it , somehow I got charged $110 somwhere in that range just didn’t see fair and customer service did not want to help at all , please if there’s something anyone can do please let me know , thanks

Melody R. le

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You don't need improvement you have to make more Uhauls follow in their footsteps. They were pleasant, helpful and did an amazing job.

DAVID J. le

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Overall experience was excellent. Signing in. the truck was stuck for 1 hour. signing out. the place was inexperienced understaffed.