MANUEL V.
Nothing, it was an easy process. The worker explained everything easily to me.
Évaluations des clients HHW Co Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de HHW Co Inc
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Gregory B.
Ritt provides great customer service
Lori D.
I have rented U-Haul trucks from this location several times. Great people; excellent customer service.
Gregory B.
Ritt was just awesome, will be using them again
MICHAEL K.
The service was quick and really nice and the truck was clean.
Natasha R.
The gendarmes assisting me was very friendly and personable, especially towards my 5 year old.
ROBERT N.
I booked a dolly up rite and I got a flat dolly which was not very useful
DONNARENEE R.
Na
Denise W.
Pick up and drop off we're both super easy. I would use them again.
SAMUEL M.
The Best experience at any uhaul dealer ever. Excellent experience.
JEFFREY K.
Make the key slot bigger. My truck key did not fit so I had to drop it in the mailbox slot.
TIMOTHY J.
Owner is extremely accommodating as he is currently under construction and is in a very small space, which will soon expand.
Matthew W.
Rear door goes too far back when up. If not careful, the latch will slide forward making it it impossible to close the door without manipulating the latch blindly to clear the frame. Also, the parking brake release is tricky and required several attempts to release.
JAMES KEITH F.
The drop off location stud no chance with me. they were very nice but i was just over uhaul at that point.
LAURA H.
The back of the truck needed cleaning so the manager cleaned it and waived the fuel replacement for free. Very nice guy and professional.
GREGORY B.
Everything went very well! Would definitely use and recommend this location to others. Only suggestion would be a larger drop off area. Rushed to unload a motorcycle as someone was returning a large truck-not much room for both of us to maneuver.
JOHN S.
None
DAVID G.
Always friendly and helpful.
Larry S.
After hours return was a breeze. HHW location was easy to find and had plenty of room to park our 26' truck and auto transport.
Sharon B.
Very helpful and polite
RAMON P.
nice and professional
CHERRY K.
The office was exceptionally clean and felt like a cozy family home. Very nice owners, would definitely recommend them.
JEANNIE L.
Staff was friendly and helpful always smiling 😃 Everything was so clean and I would recommend and use again if needed! Thanks 😊
DANIEL P.
The man that works at this location. Ritt is wonderful and. Is very helpful will be back .
MARY C.
The parking lot is small and hard for even cars to maneuver. There is no turn around avaliable. Putting g a turn around would make this location a perfect 10. Customer service experience was excellent!
DIANA D.
I had a great experience every thing was done rather quickly
JORGE I.
Good service ðŸ‘
DOROTHY D.
Excellent service, friendly I give them a 10 nothing to improve
michele S.
Ritt was totally awesome. He set my two 26-foot trucks up for out of state move. Then gave me a great deal on the amount of days I needed and then when I needed something for overflow and I called him, he suggested a trailer when I thought another truck. He saved me money and came in on a holiday just for me. 100% happy with his assistance and highly recommend his business for all tour U-Haul needs.
Pedro F.
Very easy drop-off!
James H.
expand the parking area
Kenneth T.
Didnt know if it was a uhaul place or a garage. No space at all poor entrance no parking
earnest J.
Very Professional
MARIA ANJELICA H.
Nothing very nice and friendly would go back again to this place
Paul K.
The folks that run the location are lovely and helpful, and took great care of the equipment. The location itself, unfortunately, is run down and muddy and difficult to navigate with a large truck.
Dimitris B.
Great, friendly, speedy service. Will absolutely recommend this location to others
DOROTHY D.
Very friendly and honest and professional
Rian F.
ridiculous drop off procedure & wrong billing.... following up.
David C.
Very friendly location and staff!
Kristen M.
Terrific, friendly, and personable staff. Great customer service. Truck was clean and ready when I arrived. I would recommend this location to anyone.
Jonathan L.
Very accommodating and helped me out.
Phyllis B.
Nothing. Great customer service. Clean, realitvly new van and a great rate.
Gregory S.
Fantastic
Bradley C.
Actual drop off location was 1301 Parsons Ave, Brandon, FL. The automated self-checkin system was down both days, and I was unable to use it. The attendant on Parsons Ave was impaired in some way. After I handed him the contract and the keys, he asked questions about when I was supposed to pick up the truck, etc., as if I was picking up instead of dropping off. He did not inspect the truck or call anyone for assistance. The parking area had broken fencing with dangerous screws sticking up. I returned the following morning to ensure the truck was checked in, and the attendant put me on the phone with John, who said this location does not accept trailers. I asked for the keys to get the mileage for self-checkin and was refused. John stated they were going to drive the truck to another location and check in there. My concern was about the liability in the event of an accident while in transit. There is a large U-Haul facility on 60 in Brandon that is close to my house. I do not understand why this facility was not a return option on this rental.
BOBBY B.
Great fast service! The office was very professional and I was in and out in 5 min. The return process was seamless also. I'll definitely rent from this location in the future.
John M.
Office was immaculate and jealous worthy! Owner was more than accommodating and felt like home! Props to the owner and extremely excited to rent and see them soon!
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