Le client n'a pas laissé de commentaire.
randy G.
Customer Reviews for HHW Co Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I would say the same for the drop off location
james H.The man running the place is very personable and helpful. He had everything we needed, and a very convenient location for us.
Diane B.Thank you Rith for all you do !
Anwar D.Quick, accurate, friendly, and professional service.
CRAIG S.Ritt did an excellent job!
JAMES E.Excellent customer service and great knowledge.
Robert T.We were treated very well! No suggestions for improvement! Just drove up and turned over the keys!
Karen K.I do not have any recommendations.
Stephanie H.Extremely rude, rarely answers the phone and was the least understanding at all of my situation
Jose D.Nice Experience
JAY A.Better approval process
CHRISTOPHER M.We had excellent service at this U Haul facility. They took care of us and gave us everything we needed for a smooth move.
William B.Rien
Debbie B.Great service.
HectorM P.Excellent service clean and ready to go will not hesitate to recommend anyone friends or family to this particular location
Shaffeek K.Th gentleman here was very friendly and informative.
CHRISTINE M.The 24/7 mobile pickup option did not work properly. I called Uhaul and was left on hold by the representative who was supposed to help me. I had to log in and out of my account until it finally worked. I was able to get in the truck a hour and a half after my scheduled pickup time.
Antonio G.Super convenient location and super easy self service drop-off
ALISHA S.The address was not provided on the paperwork for the U-Haul receipt. This would have been helpful to have rather than searching the account/profile for the return location.
BROOKE B.Kind and professional service !!
Gilberto Pablo V.Very friendly easy-going. I use U-Haul a lot and this is the only spot I go to even though there are several near this location. This is the best location
ROBERT C.Friendly staff. Good experience
Mitch A.Great service
Ritt H.Yes you uhaul manager went above and beyond to make sure that his customer was satisfied
RICHARD M.Extraordinary customer service
DAGOBERTO C.I reached out and called this location the day after I dropped off as instructed by the person who parked the truck for me upon returning ;however, I didn't receive a call back despite leaving a voicemail. I was charged for fuel even though I returned the vehicle with more gas than I picked it up with and I can prove that as well with a time stamped video.
Robert M.The gentleman that waited on us didn't have a truck at the time we wanted but he reassured us that if it came back early he would call us. He was a man of his word he called us right back and held it for us. I am totally impressed and will use this place again. Thank you for your courtesy.
BRUCE B.In and out no issues
THOMAS G.The truck was covered in dead cockroaches and live coach roaches crawled out while driving which was dangerous
Sarah H.This location was very nice but my overall experience with UHaul was a nightmare that day. I reserved a 20' truck for use that day and received a confirmation. When I went to pick up the truck I was informed that my reservation had been moved to another location. That was never communicated to me by UHaul. When I arrived at the new location I was informed that my truck had been given away because I had not arrived to pick it up at the assigned time. I spoke to numerous customer service agents and the best they could do was help me find the biggest truck available that day which was a 15'. Not okay!!!
RICHARD A.Always a pleasure doing business at this location. The gentleman there is very helpful and has great customer service.
WOONDY G.Was first really upset U-Haul changed my location further away and I showed up for Ruskin location the lady was very rude and did not care that they changed it on me last minute but the guy at this location was really awesome and was better with his customer service!!
Anita F.Excellent customer service; very friendly and efficient and Charlie was the best! I would highly recommend this location!
Chad L.Friendly and fast!
WILLIAM A.Great process!
Tayo A.Truck was clean but smelled like cat!
Richard S.What a great location
LUIS G.The dealership is 10 out of 10 for customer service.
David G.GREAT SERVICE
DORANCE B.This was the best vehicle rental I've ever had.
EDWARD L.The truck was old, the AC push out bad smelling air, and the radio didn't work.
Patrick M.I was really pleased overall. The only complication I had was doing the remote vehicle check in, but only because my phone was about to die. Other than that, U-Haul made it a relatively quick and painless experience. The guy running the pick up/drop off location was very cool.
Jonathan H.Day before pickup was told my location changed to a place further away and was charged the extra mileage not happy at all!!!! This place couldn't have been more run down and sketchy and a mud pit of a parking lot I have ever seen wouldn't recommend this place at all!!!
John W.Our drop off location was great! We left a sun pass behind accidentally and he was calling us to let us know! He was very helpful.
HALEY F.Manager was exceptionally helpful and knowledgeable. Represents U-Haul very well.
David L.My experience at the gibsonton office was awesome Richard was very professional courteous great customer service I walked in everything was ready when I dropped off the truck everything was smooth I would recommend to anyone 👍👍
Edwin Q.