Customer Reviews for Hide It Property Management
(U-Haul Neighborhood Dealer)

28 évaluations

3207 State Rte 213   Steubenville, OH 43952

(740) 314-1016

Heures d’ouverture

  • Mon-Fri: 8:30 am–4:30 pm
  • Samedi : de 9 h a.m. à 4 h p.m.
  • Sun: 8:30 am–12 pm

Services dans cet établissement :

Pour nous contacter

(740) 314-1016

3207 State Rte 213
Steubenville, OH 43952

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8:30 am–4:30 pm
  • Samedi : de 9 h a.m. à 4 h p.m.
  • Sun: 8:30 am–12 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The whole process was seamless. I picked up a one way in the OH valley (IFYKYK), and brought it back to CBUS. Thank you U-Haul for having an awesome logistical system.

Corey M 
Évaluation :
5

Chrissy was very nice and helpful.

Sadie S 
Évaluation :
3

The U-Haul broke down when I was trying to leave. Even then though they made accommodation to pick me up I'm still bother by the situation.

Kristi G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anneka R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Troy T 
Évaluation :
5

The personnel were very helpful and friendly.

patrick b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven D 
Évaluation :
5

Friendly service. Lots of trucks.

Martin J 
Évaluation :
1

Dropped off in the dark, no lighting. Poor cell service trying to complete drop off on phone

Monica R 
Évaluation :
3

The truck that i drove, it was fine, but it needs an alignment. The steering wheel is turned to the left while driving straight and it seemed to pull to the right a little bit. It wasnt anything crazy but you might wanna get it checked for an alignment. Everything else was pretty alright with the truck itself

Jimmy P 
Évaluation :
1

The key didn't fit in the key drop box for after hours and they didn't give me a code for the other boxes. There's patchy cell service and not enough to download the app. Waited 45 minutes to return the key.

Heather K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK W 
Évaluation :
4

We rented a van. It was perfect for the task at hand. When trying to return the key in the night drop provided by the front door, there was no way the fob could fit inside the long skinny holes. Checked the side doors too, but nothing was available. Must've spent about 45 minutes outside trying to get ahold of someone at the 800 U-Haul number provided, just trying to get information about what I should do with this key. In the end I was instructed to leave the key under the front seat and leave the van unlocked, peculiar, but that's what I did. I was quite surprised that someone, close by, isn't on call for special circumstances like this. Cameras or no cameras, this is a risky procedure that could have been easily avoided by a proper lock box for fobs, and/or, a representative reporting to the establishment to secure the key and the van. Merci!

BILL R 
Évaluation :
5

Very friendly and helpful staff, great experience overall.

Samantha M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C 
Évaluation :
3

Good customer service.

Mark B 
Évaluation :
4

Young Lady upon check in was on the spot with everything as planned. Drop off via mobile was a bit much with all the pics but overall pretty simple of your not tech illiterate. Thumbs Up

Russell E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad W 
Évaluation :
5

Maybe make sure they all have a full tank of gas in them when you rent them

Tom G 
Évaluation :
1

I rented the truck,,drove it to my house,, I loaded half the truck,,so I moved the truck to load more, then the check engine light came on,,.so I had to unload the truck,,returned it,less than 4 hours of getting it,,now they want me to pay for it..I never got to move my property from my old house..

Earl S 
Évaluation :
5

Needed an adapter for the wiring. Since my honda is a lease, the hitch had to be honda official parts. There plug did not fit.

Candace W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGEL T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy R 
Évaluation :
5

Perhaps a written record of all fluid level checks, and the date they were performed. Provide a copy to the customer at the time the vehicle is being turned over them.

Mark I 
Évaluation :
5

Great service! The person who attended to me was super friendly and prompt.

Martin O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler O 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page