The only problem was calling and recording tells you to press 1 that didn't work well, I had to do several attempts.MARIE V.
Customer Reviews for High Desert Auto & RV
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hesperia, CA 92345
(On the corner of Lemon St and E Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - Sam : 8h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/20/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Can you please send me my receipt email address is firstname.lastname@example.orgMaribel C.
Le client n'a pas laissé de commentaire.Kristina C.
Le client n'a pas laissé de commentaire.JOSEPH R.
Le client n'a pas laissé de commentaire.Stephen K.
High Desert Auto & RV was our U-Haul location pick up! They made it a great experience and were very helpful!JOHN E.
Le client n'a pas laissé de commentaire.Kansas H.
Le client n'a pas laissé de commentaire.Rath R.
Le client n'a pas laissé de commentaire.TIMOTHY A.
Le client n'a pas laissé de commentaire.Madonna B.
Great customer service. Very good experienceJack G.
Le client n'a pas laissé de commentaire.Ray H.
Very friendlyWenceslao D.
Le client n'a pas laissé de commentaire.Tamashia B.
No one was wearing masks! Do they not care about anyone's health?Douglas R.
Should include free tank of gas if the cost is 80 and not 20 $like is painted all over the truckGavin R.
Le client n'a pas laissé de commentaire.Daniel C.
Truck had bad tire before we even drove it away.My husband was told to go down the street and get it replaced.That they would pay for it.But we had to take it if we wanted the truck right now.And then we had to go all the way across town.To pick up are car trailer.That we had a reservation. At another uhaul location for 10:00am.And it wasn't there.Was still waiting at 1:30 and still no trailer.No one at that Uhaul location even tried to find use another trailer.So I called U haul and found another trailer.All the way across town about 30 miles away.And then when we return the truck and trailer they charged use for extra mileage.The fifty dollar credit was not worth it at all.I will never use Uhaul ever again.And I would never recommend them to anyone.In less you what to be pissed off all day!And have a really bad headache at the end of all of it.Because they can't get it together enough to take care of there own truck maintenance.And apparently don't know what a reservation means.Daniel H.
I wasn't sure if I executed after-hours check-in properly, but location representatives and Uhaul representative were very helpful and both checked in and confirmed all was taken care of. Very satisfied.Robert H.
Le client n'a pas laissé de commentaire.Jennifer V.
Le client n'a pas laissé de commentaire.Pat B.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Stephen B.
The entire process was smooth and simple. I will contact High Desert Auto & RV for my future moving truck needs.Lynne L.
nice clean truck, great service that was quick & friendly .Deanna O.
Yes the truck was very nice it was brand new at 6 thousand miles on it will love the new technology from Ford cheats for very comfortable car the truck was very responsive love the new innovations friendly people at the Hesperia location would recommend it to a friend great job happy Saturday ??Robert W.
Le client n'a pas laissé de commentaire.Cyrus T.
Great customer service. Thank you!Allen L.
Le client n'a pas laissé de commentaire.Sean H.
Office personnel were very friendly and helpful. A very pleasant experienceDanielle T.
Le client n'a pas laissé de commentaire.ROSE D.
Excellent service at this location!Marshall M.
Le client n'a pas laissé de commentaire.suzanne B.
Le client n'a pas laissé de commentaire.LaTravatore P.
The vehicle I ordered was not availableDonell H.
Every thing was great ????Juan A.
Le client n'a pas laissé de commentaire.Kevin H.
Brett at High Desert RV and Auto is nothing short of amazing. I've been going there for years for my RV. First time using them for Uhaul and again amazing. I needed a specific size trailer and he provided exactly what I needed. 5 stars!!!!Michael L.
Everything went well there than the truck wasn't there when I arrived. I reserved it online, but when I got there they were putting gas in it down the street. I had to wait about 10 minutes. No big deal. They were friendly and helpful.Brian W.
Great service and reliable trucksJose P.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.ROBIN G.
Le client n'a pas laissé de commentaire.Angela P.
I am a frequent uhaul user, if I could I would only rent from this location. The management team is the best I've ever dealt with. Next time I use uhaul I will check here first.Belinda W.
Polite and expedientBruce E.
Great experience, knowable, helpful.Michael F.
They really worked to find the best option for us. They were great.linda N.
Le client n'a pas laissé de commentaire.DON H.
My initial trailer pickup location was Mom's Smog on Walnut Avenue. When I arrived at the scheduled time the person at this filthy, disorganized business could not have been less interested in U-Haul business. The scheduled trailer was not there and this nonchalant employee said â€œthey didn't bring it back, maybe try Charlie's Automotive on Yucca Ave. A very nice young lady named Sara was very helpful and though she did not have a trailer for one way she found one at High Desert Automotive and RV. Brett at this location was very helpful and though the trailer he had was scheduled to be rented on Tuesday, he made some home calls and located another trailer for his Tuesday customer. After Brett solved this logistical issue everything else went smoothly. Mom's Smog does not represent your company well and seemed to be totally disinterested in the U-haul business. Sara and Brett were great to deal with and represented your company well.Mark T.
Absolutely nothing but a gentleman that took care of business I recommend 100 %Douglas J.
Le client n'a pas laissé de commentaire.RON M.
Le client n'a pas laissé de commentaire.Stephanie P.
Nothing Bret and Laurie we're greatGrant D.
I forgot the guy's name but he was amazing..he not only helped us quickly with the truck rental but also gave me ways to fix my own truck things no on else figured out...he also waiting to the last minute to close up shop so we can return the truck ... thank you thank youRICHARD B.
Le client n'a pas laissé de commentaire.chavelo E.
Staff was very good to me and and brother in law. Treated us like they knew us a long time. Thank you again.OMAR S.
Friendly service. Safety consciousTHEODORE M.
The truck was very dirty but ran very well.Thomas B.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.Hedily C.
Le client n'a pas laissé de commentaire.Angel G.
Office staff has always been exceptionalSTEVE G.
It wasn't the location or truck it was the U-Haul company over the phone I reserved a 26 footer for one location and when I got there they had my reservation but no truck they sent me across town and the same thing happened again the people over the phone kept giving me the run around not only as I late for my movers but I ended up with a 20 footer which made me pay the mover for more hours than I should've and I arrived late and list half a hour tryna find a truck that was promised but never existed just kept getting the run around definitely not satisfied at all this is the second time this has happened to me in a row usually I have a good experience with U-Haul but just had bad experience these last 2 time not happy at all my budget was short for this and it out me behind alot with finances very bad timing for me to go through back mistake like this ....very bad not happyjoseph D.
Le client n'a pas laissé de commentaire.Karen R M.
Very friendly.Pamela F.
Le client n'a pas laissé de commentaire.kelly D.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.PAMELA S.
Le client n'a pas laissé de commentaire.Jose M.
Le client n'a pas laissé de commentaire.KEVIN K.
Awesome staff!daniel C.
Quick and easy check-in.randal B.
Good and friendly serviceBarbara S.
Le client n'a pas laissé de commentaire.Jesse P.
Said they have my deposit back and didn'tLynn R.
Le client n'a pas laissé de commentaire.EFRAIN P.
Le client n'a pas laissé de commentaire.Cindy R.
Le client n'a pas laissé de commentaire.CHRISTINA R.
I was told the trail was a size and it was way smaller.. wow I was pist.. why say a size if it isentSteven C.
Le client n'a pas laissé de commentaire.Luis V.
Do not change a thing.dale M.
Le client n'a pas laissé de commentaire.laura B.
Le client n'a pas laissé de commentaire.Jacqueline B.
Brett is absolutely wonderful & accommodating with a smile. EVERY time we go there...He is a great face for any company...Too bad U-Haul doesn't have more reps like him.YVONNE R.
Le client n'a pas laissé de commentaire.ROBERT H.
Brett and Lori are amazing. Such a pleasure to do business with. Warm n professional. HIGHLY recommend.VONNIE R.
Le client n'a pas laissé de commentaire.JACKIE E.
Le client n'a pas laissé de commentaire.LORY G.
great folks there , this is where you need to go for rentalsVINCE A.
Le client n'a pas laissé de commentaire.ronald K.
I was disappointed with the truck we rented having less than an eighth tank of gas. We were pressed for time and the first thing we had to do was put gas in. Truck should have been gassed and ready to go.margaret G.
VERY PLEASEDSemisi P.
Le client n'a pas laissé de commentaire.Rebecca B.
Everything was great!SHARRON B.
Could have used a good truck wash befor renting it. Many bugs on entire front end. Had to clean windshield.patrick H.
The lady who helped us was really nice and concerned for our needs. I rent a lot of trucks and this place is my number one location now. First time at this location and will never go anywhere else. Thanks High Desert Auto & RVRobert L.
Overall great experience and excellent customer serviceAaron M.