Le client n'a pas laissé de commentaire.Felipe M.
Customer Reviews for Highlander Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Schertz, TX 78154
(Near Curtiss St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 8h am à 7h pm
- Mar-Jeu : 8h am à 6h pm
- Ven : 8h am à 7h pm
- Sam - dim : 7h am à 7h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing they went above and beyond I had a one day move become into a 3 day nightmare with movers I hired not showing up and not finishing up what they were hired to do. They didn't charge me for the extra 2 days on truck do to the mishap with both movers I had hired. I would definitely recommend twm and Wil use in future if need to move again.Jessica R.
Le client n'a pas laissé de commentaire.JOHN C.
Not the location's fault but the company needs to refund the difference for early delivery.Brandon D.
Great experience, great service! Madysen was very helpful.Mark P.
Le client n'a pas laissé de commentaire.Calvin C.
Le client n'a pas laissé de commentaire.Ayanna R.
Local dealer did a nice job.Michael J.
Le client n'a pas laissé de commentaire.Ramona M.
Huge wait, clerk was in no hurry at all and didn't give a shit, the bottom of society works at this location, had different clerks for pick up and drop off, both were shitty employees you are paying to give customers a bad experience.....and online check in is a joke and waste of time, why do it if they check you in manually anywayMatthew H.
Le client n'a pas laissé de commentaire.dena C.
Le client n'a pas laissé de commentaire.Miles S.
The employees here did not provide a clean vehicle, there were cigarette butts and trash and we had to clean it out. On the road the engine light came on and temp gauge went to hot. Come to find out the reservoir cap on the coolant for engine was missing so after a day and a half of driving the coolant had spilled out. No rechecks were done on this vehicle placing us in a dangerous situations which could have caused an accident and resulted in injury or death. The employees are suppose to make sure the cab is clean and fluid levels checked before leasing out a vehicle.Roxanne A.
Le client n'a pas laissé de commentaire.Jimmy S.
Professional and friendly services. i have never been disappointed.Brandon C.
Le client n'a pas laissé de commentaire.kevin F.
Takes too long to check outMichael H.
Le client n'a pas laissé de commentaire.Alex V.
Le client n'a pas laissé de commentaire.CHARLES P.
The man who is usually there (I'm sorry I don't know his name) is extremely helpful, kind and polite. I love that when I rent from this location it's a smooth and easy process. I've had experiences at other locations that were less than ideal. This location is definitely going to be my go-to place for trailer and truck rentals going forward.Jason K.
A good overall experience.FREDERICK V.
The Gentlemen that helped me get a 6 X 12 in closed trailer was very professional and knew what he was doing very polite and had amazing customer service!! HIGHLY RECOMMEND THIS PLACE!!!!JEREMY H.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.EMMANUEL C.
The insult was very dirty. When I asked about the 5 $environmental cleaning fee I was told it was charge to disinfect the uhaul. The uhaul was filthy. The steering wheel had my hands black. There was particles of something in the door. The back had leaves and dirt (which I took pictures) and the uhaul rep that rented it was just like o well with a nonchalant attitude.Sheena S.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Ryan C.
Hard to pick up and return, although return was not as difficult as pick up. I will never reserve an online Pick up again.Nora C.
truck was beat up pretty bad, all marked, plus we got safe move.Steve G.
Excellent service à la clientèlejimmie J.
Le client n'a pas laissé de commentaire.tony S.
Le client n'a pas laissé de commentaire.JEFFREY B.
Everything went very well.MICHAEL R.
I don't understand charging the full day if returned early.brandon F.
Le client n'a pas laissé de commentaire.BERNAND B.
I rented a car hauler to move one of my vehicles and had an excellent experience. My truck (running condition) was easy to load and securing was simple due to the built in features of the trailer. I will not hesitate to rent this unit again if needed.William F.
Excellent experience overall!Thomas K.
Le client n'a pas laissé de commentaire.LaShawn C.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.Nathan F.
Le client n'a pas laissé de commentaire.Tom F.
Le client n'a pas laissé de commentaire.Frederick H.
Le client n'a pas laissé de commentaire.Whitney W.
The sales lady was very nice and hekpfulStephen J.
Le client n'a pas laissé de commentaire.David A.
The guys was nice and helpful.Jackeline P.
The service was great! However, my issue comes with the trailer itself. When it was empty and I was going 55 (the recommended speed limit) it would fishtail and shake the entire car. It's also much heavier toward the front of the trailer for some reason and wouldn't park straight or stay straight while backing it. Perhaps I'm just not experienced enough with a trailer, but the trailer itself was the only issue I had. Also found out upon getting to where I was going, the left blinker doesn't work. It worked fine getting it hooked up, but some where along the line, the left blinker. Stopped working. Break lights on both sides continue to work but the blinker doesn't.Madysen A.
Le client n'a pas laissé de commentaire.BORN A.
Quick process, clean vehicle and friendly staff.ECHO B.
The person who checked me in was rude.Edward J. C.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.Jocelyn V.
Quick and easy, no issuesJAMES S.
Le client n'a pas laissé de commentaire.Rocky C.
Le client n'a pas laissé de commentaire.Charles P.
Le client n'a pas laissé de commentaire.Jason F.
Le client n'a pas laissé de commentaire.Calvin S.
No real receipts for the receiver I purchased (handwritten). Narrow lot that was I'll equipped to handle equipment. 2 of 4 tires on my trailer rental were low on air.Shayne C.
Le client n'a pas laissé de commentaire.jose M.
Le client n'a pas laissé de commentaire.WALTER T.
Both sites were very professional and helpful.david G.
Le client n'a pas laissé de commentaire.Angel M.
Madison went above and beyond to assist me and my family. Great and reasonable rates.Sharlene A.
Back sliding door went up then I I loaded the truck. When I was about to leave with full truck loaded I tried to close the back sliding door and it was jammed up with door handle and would not come down at all. I had to drive to unload my items with the door open. Also the front driver door also jammed and would not open properly. I had to turn in the truck back and ruined my whole weekend move. I expect a full refund and had the most horrible experience. Never again will I rent a U-Haul. MSgt Jesus H Cardenas. Disabled VeteranJesus C.
The ease of renting here was great, will definitely recommend!odillia A.
When I originally went to pick up my trailer, the woman behind the desk said she wasnt allowed to use the computer and could not help me other than to hand me keys. I was told it was only a 6 hour rental instead of 24 hours, which turned out to be untrue. I called uhaul and rescheduled for the next day. The man that took care of me the 2nd time was awesome! He helped me hook up trailer and answered all my questions. If I had gotten him originally, it would have been 5 stars. But unfortunately I did not. If the woman is not willing or able to help customers, she shouldnt work there. ThanksRachel W.
Le client n'a pas laissé de commentaire.Steven B.
Alison was great.nicholas M.
The equipment needs to be lubricant for proper functionality.Ronnie M.
Great and helpful staff!Brendan B.
Le client n'a pas laissé de commentaire.mario C.
Le client n'a pas laissé de commentaire.WESLEY W.
Le client n'a pas laissé de commentaire.MICHAEL R.
Great rental experience. They had my information and truck was ready shortly after arriving. No issues or unexpected charges.Donald B.
Very customer service oriented...antonio B.
The fender was loose but we were able to make it work. These guys were very helpful.Douglas W.
The guy was awesome! He saved me bc the other Uhaul dealer down the street screwed me on my reservation and didn't have the truck nor was anyone there to help me. I called this place on the fly and they got me a truck immediately so I could finish my move.Monique J.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.William E.
Le client n'a pas laissé de commentaire.Otis J.
Thank You for having such a nice place.RANDAL V.
Awesome personnel.Ida P.
Le client n'a pas laissé de commentaire.Maggie B.
Le client n'a pas laissé de commentaire.JAQUELINE H.
Le client n'a pas laissé de commentaire.Jesus Y.
Le client n'a pas laissé de commentaire.cedric M.
Très bienRAY H.
Good clear businessRANDAL V.
GSR I'm schertz was very helpful and friendly, great customer service, very happy!! Thank you guys to keep up a great workRobert R.
Le client n'a pas laissé de commentaire.Peter A.
Give guest trucks that aren't falling apart and messy, then charge me for the cleaning feeDevon B.
Improve the mobile app. ThanksBRUNO T.
Le client n'a pas laissé de commentaire.Teresa R.
Great service, keep up the good workKristopher F.
Get your online pickup service in order, I've had issues every time I've tried it and always had to go to a store.Kylie H.
equipment worked just fine thank youRANDAL V.
Well, there were a few hiccups. The windshield was not clean. I was unaware the 10 foot truck did not have cruise control and the seats were unadjustable. During the trip, the truck ran rough a few times and the Service Stabilizer and and Service Traction Control. The number on the reservation gave me an answering machine.CHARLES W.
I had checked in online, but then had to re-check in at the location.Delmar B.
Nothing to sayJames M.