Le client n'a pas laissé de commentaire.BORN A.
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Quick process, clean vehicle and friendly staff.ECHO B.
The person who checked me in was rude.Edward J. C.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.Jocelyn V.
Quick and easy, no issuesJAMES S.
Le client n'a pas laissé de commentaire.Rocky C.
Le client n'a pas laissé de commentaire.Charles P.
Le client n'a pas laissé de commentaire.Jason F.
Le client n'a pas laissé de commentaire.Calvin S.
No real receipts for the receiver I purchased (handwritten). Narrow lot that was I'll equipped to handle equipment. 2 of 4 tires on my trailer rental were low on air.Shayne C.
Le client n'a pas laissé de commentaire.jose M.
Le client n'a pas laissé de commentaire.WALTER T.
Both sites were very professional and helpful.david G.
Le client n'a pas laissé de commentaire.Angel M.
Madison went above and beyond to assist me and my family. Great and reasonable rates.Sharlene A.
Back sliding door went up then I I loaded the truck. When I was about to leave with full truck loaded I tried to close the back sliding door and it was jammed up with door handle and would not come down at all. I had to drive to unload my items with the door open. Also the front driver door also jammed and would not open properly. I had to turn in the truck back and ruined my whole weekend move. I expect a full refund and had the most horrible experience. Never again will I rent a U-Haul. MSgt Jesus H Cardenas. Disabled VeteranJesus C.
The ease of renting here was great, will definitely recommend!odillia A.
When I originally went to pick up my trailer, the woman behind the desk said she wasnt allowed to use the computer and could not help me other than to hand me keys. I was told it was only a 6 hour rental instead of 24 hours, which turned out to be untrue. I called uhaul and rescheduled for the next day. The man that took care of me the 2nd time was awesome! He helped me hook up trailer and answered all my questions. If I had gotten him originally, it would have been 5 stars. But unfortunately I did not. If the woman is not willing or able to help customers, she shouldnt work there. ThanksRachel W.
Le client n'a pas laissé de commentaire.Steven B.
Alison was great.nicholas M.
The equipment needs to be lubricant for proper functionality.Ronnie M.
Great and helpful staff!Brendan B.
Le client n'a pas laissé de commentaire.mario C.
Le client n'a pas laissé de commentaire.WESLEY W.
Le client n'a pas laissé de commentaire.MICHAEL R.
Great rental experience. They had my information and truck was ready shortly after arriving. No issues or unexpected charges.Donald B.
Very customer service oriented...antonio B.
The fender was loose but we were able to make it work. These guys were very helpful.Douglas W.
The guy was awesome! He saved me bc the other Uhaul dealer down the street screwed me on my reservation and didn't have the truck nor was anyone there to help me. I called this place on the fly and they got me a truck immediately so I could finish my move.Monique J.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.William E.
Le client n'a pas laissé de commentaire.Otis J.
Thank You for having such a nice place.RANDAL V.
Awesome personnel.Ida P.
Le client n'a pas laissé de commentaire.Maggie B.
Le client n'a pas laissé de commentaire.JAQUELINE H.
Le client n'a pas laissé de commentaire.Jesus Y.
Le client n'a pas laissé de commentaire.cedric M.
Très bienRAY H.
Good clear businessRANDAL V.
GSR I'm schertz was very helpful and friendly, great customer service, very happy!! Thank you guys to keep up a great workRobert R.
Le client n'a pas laissé de commentaire.Peter A.
Give guest trucks that aren't falling apart and messy, then charge me for the cleaning feeDevon B.
Improve the mobile app. ThanksBRUNO T.
Le client n'a pas laissé de commentaire.Teresa R.
Great service, keep up the good workKristopher F.
Get your online pickup service in order, I've had issues every time I've tried it and always had to go to a store.Kylie H.
equipment worked just fine thank youRANDAL V.
Well, there were a few hiccups. The windshield was not clean. I was unaware the 10 foot truck did not have cruise control and the seats were unadjustable. During the trip, the truck ran rough a few times and the Service Stabilizer and and Service Traction Control. The number on the reservation gave me an answering machine.CHARLES W.
I had checked in online, but then had to re-check in at the location.Delmar B.
Nothing to sayJames M.
Le client n'a pas laissé de commentaire.MARK C.
Be more friendly to the customersCESARIO L.
Le client n'a pas laissé de commentaire.William O.
Le client n'a pas laissé de commentaire.roberta S.
Attendant was knowledgeable, efficient and professional. Was checked in, hocked up and out very quickly.mark T.
Le client n'a pas laissé de commentaire.JOSHUA S.
I was helped in every way to get the short move completed. The staff had a positive attitude and was quite courteous.Linda J.
Le client n'a pas laissé de commentaire.Anthony W.
Le client n'a pas laissé de commentaire.Terrence N.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Lynn L.
Le client n'a pas laissé de commentaire.Robert J.
The interior of the truck was filthy. Trash on the floor, dried soda in the cup holders, what appeared to be a booger wiped in the dash, and the steering wheel alone took two Clorox wipes to clean. Not sanitary in the midst of the coronary pandemic. I was very disappointed.Tal M.
Service rep. Was very courteous and helpfulRobert J.
Check engine light was on. Staff should check if customer has checked in online to confirm details/payment, etc., before requesting unnecessary items.Felipe M.
Le client n'a pas laissé de commentaire.NICHOLAS F.
Very Nice Place I will go there againRANDAL V.
There was a screw in one of the tires.John C.
Le client n'a pas laissé de commentaire.Joanna S.
Le client n'a pas laissé de commentaire.Tim M.
Le client n'a pas laissé de commentaire.Christopher S.
Very simple no contact process.DARAN S.
Our initial reservation was at a different location, but apparently they lost the key to the truck so we were sent to the Highlander location. The people at the Highlander location were awesome. This will be my go-to place for any future needs!Diane S.
1. The truck had two blown fuses and the power outlets in the center of the dash did not work. 2. The truck front drivers side tire appeared slightly out of balance. 3. The auto trailer tires were past their use. The first day we blew the tread off of the tire and had 2 hours on the side of the road waiting for road side support and 30 min or more on hold for support. 4. The next day we shredded a tire out in the middle of Arizona and waited over 4 hours waiting on the side of the freeway waiting for road side support. The road side assistance from the previous day put the wrong tire on. One of the supervisors for UHAUL recommended that all four tires be changed out. The technician pointed to the wear marks on the tire and said the trailer should never have left the lot. I assume by renting equipment that those responsible for keeping the equipment would be more knowledgeable about its functionality and maintenance than me. All in all I had to take 6 hours out of our move to deal with faulty equipment that was easily avoidable.KIP A.
No improvement neededRene T.
Customer service rep was extremely patient and stood by my window and guided me while I backed the trailer into the spot (first time). Great customer service and support!Cynthia S.
Le client n'a pas laissé de commentaire.Aaron B.
Le client n'a pas laissé de commentaire.Allen P.
Le client n'a pas laissé de commentaire.Tiffany J.
Le client n'a pas laissé de commentaire.william O.
Le client n'a pas laissé de commentaire.Raymond M.
Everything was just fine thank you so muchGIBSON A.
Le client n'a pas laissé de commentaire.MELISSA NICHOLE A.
Customer service was terrible at both locations. The truck AC didn't work.Roland G.
Le client n'a pas laissé de commentaire.Tito R.
There wasn't a mention for after hours charge . Didn't find out until after already billedLaurence S.
The employee who initiated my truck rental was horrible: -not welcoming -gave minimal information/wrong information -quoted 0,69 per mile. I ended up paying.79 -I told him it'd be approximately 60 miles total. Asked him for an approximate quote. He said he didn't have a calculator. I did the math for him. - He did not give me a paper invoice. Just sent me email. -He doesn't seem care about his job. He has no business being on the front line.Jorge T.
Le client n'a pas laissé de commentaire.BRYON S.
Nice People Lots OF space to Back UpRANDAL V.
Lots of parking space to move aroundRANDAL V.
Le client n'a pas laissé de commentaire.MICHAEL S.
Very nice thank youKenneth M.
Nothing i was very pleasedANTHONY M.
Waited 45 mins in line was charged incorrectly and was told I needed to call to fix it myself because there was a line so she couldn't fix itCRYSTAL R.
Mobile check-in was pointless. I still had to wait in line to get my keys.James S.