Évaluations des clients Highway 12 Texaco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Highway 12 Texaco

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Judith J. le

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Very nice and easy to deal with.

William B. le

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A new employee checked me in. Due to special circumstances, an accident. They were at a loss until the owner arrived. They were very helpful and patient.

CHRISTOPER D. le

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Le client n'a pas laissé de commentaire.

david B. le

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Appt person ,set truck for an hour away in vancouver, when I reserved it in Longview wa. Had to drive a round trip for hour both ways, just to get truck

Norman W. le

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the staff was not sufficiently trained. Did not correctly explain that unit had to be returned to same location to avoid additional cost. In fact, I was told it could be returned at a different UHaul location at no additional cost. This cost me an hour of my time.

James B. le

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Cost to much for what I needed

James T. le

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Owner was very rude, would go to a different location next time

Michele D. le

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Le client n'a pas laissé de commentaire.

Tamara M. le

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Le client n'a pas laissé de commentaire.

Brad C. le

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Le client n'a pas laissé de commentaire.

george B. le

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Nice doing business with you

Natasha R. le

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They tried saying the truck had more gas in it than it really did. Manager was micromanaging his employee.

GORDON T. le

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when I pick up tow dolly the lights were defective. and had to be repaired before. Ii could us it and took over an hour to fix..

Tommy H. le

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We got the UHaul truck stuck in our yard which resulted in us being late for our drop off time. So many things happened that day that UHaul made so so easy for us, we purchased the insurance (ALWAYS. Because you never know), the insurance covered the tow truck to come pull us out of the mud 100%! Nothing was out of our pocket! We called customer service worried they were going to charge us another day because we were late for drop-off, they waved the extra day fee because it was out of our control. Upon arriving at this location for drop-off they asked us if we were ok, if everything with the tow truck was easy, and if everything was handled hassle free for us. Never made us feel like we were "in trouble" for being late, thy were nothing but kind to us from pick up until drop off. I will never use any other company because of this experience.

Joseph B. le

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Rag is very helpful and excellent with customers. He is really punctual and consice with his business. I would recommend him to anyone. He keeps a tight ship and very clean nice place. Thanks so much!

brian Y. le

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Inspect the equipment before you let someone leave the lot so you don't get stranded for 3 hours waiting for the repair truck to show up...

Robert S. le

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Make certain that their computer links to UHaul all work as needed. Spent an extra 30 minutes [or thereabouts] getting checked in due to computer issues.

JEANNIE H. le

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Martina at Highway 12 was very helpful

Jeremy R. le

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Would like to have a trailer crank on the trailer. I think it is very unsafe to left the trailer up and put it on the hitch. I hurt my back doing this.

Doug D. le

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Le client n'a pas laissé de commentaire.

Craig P. le

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Le client n'a pas laissé de commentaire.

Harbaksh A. le

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Great service

MARGARITO G. le

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Le client n'a pas laissé de commentaire.

Blake G. le

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Little trouble hooking up the two axle trailer by myself. I had to go in the store and talk a customer into helping. Other than that all was good.

THOMAS H. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Speed up the computer

jonique D. le

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The location was easy to get in and out of. The truck was clean and ready to go. My only issue is that there are 3 Uhaul locations less than 5 miles from my home, but this Uhaul location was 12 miles from my home. Even though they were all within the same zip code, it would have been better if I could have picked up a Uhaul much closer to my home.

Bob S. le

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Le client n'a pas laissé de commentaire.

MARGARITO G. le

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Le client n'a pas laissé de commentaire.

Corbin F. le

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Le client n'a pas laissé de commentaire.

ROB B. le

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attendant was not fully trained in the checkout process and trainer was not correctly hooked up resulting in damage to the tow vehicle

MARGARITO G. le

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Le client n'a pas laissé de commentaire.