Now this is the way a Uhaul store should be run. This is the second time I have used this place and the lady that runs it is so nice and easy to get along with.
Robert K.
Customer Reviews for Highway 60 Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Perfect customer service. Could not be better.
RICHARD C.No knowledge of pricing policy, no ability to help with any problems.
Gerald B.Very helpful.
Stephen J.We had called and visited three other locations who lamented that there was system troubles and they could not rent us a truck, at all, now way. So, I looked online and noticed that Highway 60 Self Storage had a truck that would work for us. We arrived a little early on Friday and were so pleased that we were allowed in to process our paperwork. Great Job for Highway 60 Self Storage.
Dale B.Maybe provide a discount. Price is a little too high. But other than that had an excellent experience. Merci.
Alisha T.Difficult to find the location- Some GPS apps don't recognize the address. Snow was 3-4 inches thick on the windshield (snowed the day BEFORE) and I actually fell out of the truck while standing on the door step to push snow away from the windshield. I fell to the ground. I told the customer service rep on the phone when I called about the extra charges and she didn't acknowledge it at all. I rented two trucks within a month and had a poor experience in the end. Won't use uhaul again.
Morgan T.Vernon was pleasant and thorough. Very clean and orderly location
Bruce A.The woman that help me was amazing
William G.Friendly, knowledgeable staff, slow computer system.
Sue S.Nice people
Billy R.Good experience with this location
Randy J.Great vendor. Truck was clean and customer service was great. Location and drop off was convenient.
Kenneth R.Staff was extremely courteous and helpful.
James C.Terry was absolutely amazing. I have had to use UHaul services 4 times in the past 6 months and only one of them had great customer service. Terry stayed in touch to make sure we had everything we needed. She explained everything in great detail. This UHaul location sets the standard high and will be hard to top. Thank you Terry for everything; you are the best and I will continue using this location any time I need UHaul services.
Nan T.Very nice personnel.
Robert S.very friendly
CRAIG D.Both Terry and Rhonda were very accommodating and pleasant to work with. They were both understanding of my schedule and situation and worked to make the process as painless as possible. I couldn't be more thankful for the job they both did assisting me with a rental truck and rental unit. Highly recommend both-and Highway 60 too. Merci.
Michael P.Your online reservation system needs to communicate better with the pick up store. I was not able to pick up the truck at my preferred location. I was not able to complete pick up in a timely manner, because of this. There were additional charges at pick not included in the online quote. Overall I would not recommend using Uhaul to another person again, and I have been in the military and used uhaul multiple times with my military moves, never again.
Carolyn B.We were their first rental and the District Manager helped to get us the truck we wanted. Great experience.
Lynne G.