Customer Reviews for Highway King Transport Ltd
(U-Haul Neighborhood Dealer)

Évaluation :

4

Allow the customer to park their vehicle there until return of rental.

Évaluation :

5

Keep doing what you're doing. Great service!

Évaluation :

5

Bien

Évaluation :

5

Very good service

Évaluation :

3

Location was not open when I dropped truck off

Évaluation :

5

The staff at this location went above and beyond. Thank you. I was able to rent a truck over the phone and have someone else pick it up 10 minutes later without any problems. You really saved the day.

Évaluation :

5

Easy

Évaluation :

5

Excellent service! These guy are very professional and well organized.

Évaluation :

5

Awesome service. Keep it up.

Évaluation :

5

The gentleman we dealt with was very friendly and informative! Would highly recommend

Évaluation :

5

Very convenient location for me. Very helpful staff.

Évaluation :

5

Mobile check was intimidating at first, I'm not tech savvy at all. However, it all proved to be rather easy.

Évaluation :

1

Got overcharged

Évaluation :

5

**Excellent U-Haul Experience, Thanks to Outstanding Service!** I had an incredible experience renting a U-Haul truck recently, and it was made even better by the exceptional customer service from Mr Sehgal. From the moment I arrived, he was welcoming, knowledgeable, and went above and beyond to ensure i had a smooth dispatch. He patiently answered all my questions and explained the rental process clearly, making it stress-free. The truck itself was in top condition-clean, well-maintained, and easy to handle. What truly stood out was Mr Sehgal's willingness to assist. He made sure I understood all the features of the truck, from loading tips to safety features, which made me feel confident driving it. Drop-off was just as smooth, and I really appreciated the efficiency and professionalism throughout.

Évaluation :

5

Excellent friendly service. A pleasure. Thank you.

Évaluation :

3

Only the truck was there. None of the pre-ordered items such as dollies and blankets were there. In fact, I never received these items! Only received a $50 reimbursement after I sent them an email about this. You can't do that to people that are experiencing a busy and sometimes stressful day when they are moving. They did tell me to go to a different location (with the 26ft truck that I drove for the first time and without a backup camera!). I did do that but they didn't have the items either and actually complaint about the first location for them sending me to the second location.

Évaluation :

1

my disapointment of this experience is both the peardonville locations fault and also uhaul. I was told this location opened at 730 am and i got there at 745 and no one was there till 815. Also uhaul called me the night before switching my booking from huntington to this location. then when i got to this location they only had one of my two trucks booked, and then uhaul sent me to huntington to pick the second one up. when i got to the huntington location i found out that they actually had three of the type of truck i needed and this made no sense at all. also i called the day of to try and figure this out and nobody has still called me. so overall this was a horrible experience that personally cost me 100s of dollars due to my staff being paid to wait for trucks that were late.

Évaluation :

5

Great service!

Évaluation :

5

Excellent, friendly service from the staff.