Customer Reviews for Highway Repair LLC
(Concessionnaire U-Haul dans le voisinage)

78 évaluations

1631 US Hwy 8   Barron, WI 54812

(715) 537-1143

Heures

  • Lun - ven : 8h am à 4h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(715) 537-1143

1631 US Hwy 8
Barron, WI 54812

Services dans cet établissement :

Heures

  • Lun - ven : 8h am à 4h pm
  • Sam - dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

The lady answering the phone said she does not give out her name, which I viewed as unfriendly and cold. She provided the information and followed through with answers BUT this lack of a name was a huge stigma. Suggest a fake name is provided if a real name can not, it will help create a friendly, helpful experience.

Debra Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Troy S. 
Évaluation :
5

Thanks guys!!! Loved meeting Isabelle!!! 🐱

JONATHAN Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

parker S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew W. 
Évaluation :
5

I wouldn't recommend Uhaul at all. Your computerized scheduling wanted to send me to a different location with a different pickup time. I had to cancel that reservation and start all over to pick up where I wanted to pick up. Your impersonal computer scheduling has no regard for the customer. This has no reflection on the Barron location. They are GREAT to work with, unlike your stupid computer.

Al A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ronald W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

law S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joshua M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dianne A. 
Évaluation :
5

These people we amazing. Uhaul, out of corporate office called me in the middle of our move and told me we had to deliver our trailer, when finished, to a different location 30 miles away. We were facing a winter storm warning. We called this office in Barron and they switched us back. I think U haul was trying to have us relocate their trailer. Always call these locations directly...

DANIELS W. 
Évaluation :
4

Nice Lot for pickup or drop off, only comment to improve would recommend being open on weekends as this to me, is generally when folks are off work to pick up or drop off trucks or equipment. Although drop box for key is great.

Scott R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla S. 
Évaluation :
3

The place was not open on Saturdays and the drop-off instructions and where to leave the truck was a little confusing but my son helped us out on the technology part of the drop off.

Cyndy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tricia J. 
Évaluation :
5

I'm disappointed. By phone I was told that the Lindstrom store was the closest location to Minneapolis airport. Lie. 50 minutes drive in a Uber. Lindstrom doesn't have my equipments reserved 1 week before. I need to drive 60 more miles to Baron, and they close in 1 hour. Disappointed and I had no other choices at that time. I believe that you need to provide some monetary discount for my rental. IT WAS VERY UNFAIR.

HELFON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marilynn A. 
Évaluation :
5

Nothing, everything was great!

Brenda N. 
Évaluation :
3

I think it would be helpful if you would tell customers that when it rains some of your items may get wet that are in the far back by the door of the trailer. That happened to me boxes got wet and a piece of furniture. If I knew I would have put some type of covering over it. It rained the whole time I was driving the trailer.

debbie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith S. 
Évaluation :
3

the self check in your uhaul when the place is closed is a joke. Didn't recognize the location so you have to call back and wait for someone to talk to FOREVER!. WOULD HAVE BEEN NICE TO KNOW THEY WERE CLOSED. I would have went somewhere else

sandy H. 
Évaluation :
1

It would have been helpful to understand mobile pick up was not an option when placing this order. Unfortunately, we had to wait over 60 minutes for the business to open in order to complete the "mobile pick up" process. Additionally, we never received a call the day prior confirming pick up time / location.

Dominic K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kimberlee T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B. 
Évaluation :
5

Nothing here. He was very polite and friendly.

Carol H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
3

provide the rental at the actual location where it was promised when reserved about a month prior, instead of making someone drive an extra 140 miles round trip to pick up the wrong size rental truck as a "consolation prize."

Jeff L. 
Évaluation :
5

The young lady who received the truck from me was very pleasant and informative, would highly recommend this location!

Brian G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terri K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terri K. 
Évaluation :
5

great customer service :)

master C. 
Évaluation :
2

I had a problem when i dropped the trailer off since there was no one there. When I called to get help, I dealt with a person that would not offer another option but transferred me to a scheduling person who solved my problem.

MICHAEL R. 
Évaluation :
5

the lady at the front desk worked with us and helped us as much as she could. thank you for that.

Tara H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jeremy M. 
Évaluation :
5

Easy, quick, dropoff.

STEVE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Walter A. 
Évaluation :
5

Wonderful place. My first time renting a uhaul. Everyone was amazing at helping me figure it all out. Than bad weather delayed me taking my foster care kids. So they helped me out with that. Amazing team of people thank you for making a stress ful time. Relaxing.

kim L. 
Évaluation :
5

The staff was really friendly and great to work with been here two times and I will keep going back when I need to rent something

Justin E. 
Évaluation :
5

The safe driver insurance was charge up front and at the end. I wasn't aware it would be a 2 time charge? Also my rented dolly wasn't supplied to me but charged?

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
1

We reserved a 20' truck on the 8th of June for pick up in Eau Claire WI on the 28th. We were told we could pick up in Eau Claire. On the 27th we received an email and a text message stating we were to pick up a 15' and trailer in Barron WI. That is an hour away from Eau Claire. I call customer service and was on hold for half an hour when I got a hold of someone, Started to explain what poor communication and change in out reservations when she hung up on me. Called later at 2:00 in the morning and got nowhere with the person on line. The way things were handle is considered very poor customer service. It is apparent to me that U-Haul as a business has no regard to customer service. Any other business treating their customers in this way would not last long. Not very happy at all!!!!!!! A co-worker had the same experience when their 20" truck was not available. They were given the option of a small van. They were unable to move with a van.

David J. 
Évaluation :
3

Excellent, nice, and very professional

Brady K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRANDON S. 
Évaluation :
3

Slow to check out. Nobody there to return. I just unhooked and left.

keith K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Otilia A. 
Évaluation :
4

Cleaning the uhaul before sending to a customer would be ideal. We also had some issues with the booking but I do have to say uhaul did make the rental much better by offering a credit

Meghan A. 
Évaluation :
5

These are the nicest people in the world. No problems checking the trailer in to them.

JACKIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela F. 
Évaluation :
5

Nothing. Everything was great!

Sandie E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tatti G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

patti K. 
Évaluation :
3

No one present during drop off. Used phone to check in.

Mike J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lee W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley S. 
Évaluation :
3

The address given to me took me to the wrong location. Correct this error.

Nancy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell H. 
Évaluation :
5

We just dropped off truck at night and put the key in drop box. So never talked with anyone.

catherine R. 
Évaluation :
2

I was very disappointed that we were not able to have the truck for normal 2 days and drop it in Baraboo as planned. We picked the truck up approx. 1:30 pm. We were told someone else rented the truck for 9:00 am in the morning. So we had to drive the 3 hours to Mauston WI, unload quickly, then come back to Barron the 3 hours, then drive 3 hours back home to Mauston again. AND... we were charged the additional mileage to bring it back to Barron for the other party. We saw the truck the next day in Mauston.

Sandra K. 
Évaluation :
5

Lower your prices

jeramie V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John G J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara V. 
Évaluation :
1

I tried to pay cash for the rental. The pick up location said they needed to have a credit card on file to hold until i returned the trailer and paid cash. During our trip i received a notice from my bank. Uhaul had charged my debit card which then left no money available in my account for my auto pay bills. This included my IRS payment which went into default for in sufficient funds. I was contacted by the local uhaul rep in wisconsin who was apoligetic and offered email discounts for our troubles. Those coupons never arrived. Its a simple rental with the countries biggest moving company and they failed us on many levels.

Tony S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spiehs A. 
Évaluation :
5

the windshield was dirty on the inside and the left front head lamp didn't work at first ,it did come on and off on my trip .it was very hard to see at night with the one head lamp .

Chad O. 
Évaluation :
5

Tim and his staff are very helpful and accommodating -Good to see in Barron Wi!!

Jeff F. 
Non reviews have been submitted for this location.

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