Customer Reviews for Hilltop Produce & Seafood
(Concessionnaire U-Haul dans le voisinage)

561 évaluations

78 Zion Park Rd   Troy, VA 22974
(Located a 1/4 of a mile East of Zion Xroads off Rt 250 behind lumber yard)

(434) 207-4506

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 5h pm
  • Ven - sam : 9h am à 6h pm
  • Dim : 10h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(434) 207-4506

78 Zion Park Rd
Troy, VA 22974
(Located a 1/4 of a mile East of Zion Xroads off Rt 250 behind lumber yard)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 5h pm
  • Ven - sam : 9h am à 6h pm
  • Dim : 10h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I had a terrible experience but Dave at hilltop was very accommodating. I originally reserved a truck for 2 PM and was told that hilltop did not have one available but I could pick one up at safe ship in Troy. I received a call the day before I was to pick my truck up and was told that somebody else would have the truck but I was assured it would be there at 2 PM. I arrived at the safe ship and the truck was not there. I asked the person managing the store if they could call the other renter and they did. They were told 10 minutes. I waited another hour and the truck was still not there. That store manager did not contact the other renter again. I went to the online chat, Waited 10 minutes for someone to respond and was then told to call a national number. I called that number and waited 10 minutes for someone to answer. She tried to correct the situation and told me I could drive 30 minutes in the opposite direction to get a truck. I was really getting frustrated because I was promised a truck at 2 PM and no one was trying to accommodate me whatsoever. I said that there was a 25 foot truck available at this location and could I just use that. I should not be charged any extra. I was told I could not have that one because it was promised to a customer the next morning at 8 AM. I explained that I was ALSO a customer and a truck was promised to ME for 2 PM today. The national rep transferred me to a Virginia rep. I explained to her that I know there was a truck nearby that needed to be back at 9 AM. She arranged it so I could pick that truck up. She was very helpful. However, it was now two hours later than I was supposed to have the truck, and I had to have it back by 9 AM. Originally I was supposed to have it from 2 PM Friday to 2 PM Saturday. David at hilltop was very accommodating and I went right over and was able to get the truck immediately. I had it back to him by 830 this morning. No problems whatsoever. I feel like U-Haul owes me a discount or some kind of reimbursement for all this hassle. Originally I would not have had to get up at 6 AM this morning to unload the truck to make sure it would be back in time. I also didn't get in last night until 10 because I was two hours behind on getting the truck. No one seemed to care that I had a reservation for 2 PM that didn't get fulfilled. U-Haul owes me something. If you have any semblance of customer service I should see a discount in my bill or reimbursement of some kind. That was terrible customer service at safe ship. She was not helpful at all and made no effort to try and remedy the situation. To whom do I speak about getting some kind of compensation for all this hassle ?

Debra F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
5

Quick and easy pick up.

Timothy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric W. 
Évaluation :
5

Super nice manager even in the midst of a very very busy morning. Willy kept us all entertained as we waited our turn. Funny how a puppy can do that. But don't be fooled the uhaul office is not at the towing office. Go next door to the seafood!

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary M. 
Évaluation :
5

Always friendly and welcoming. Great experience overall. I have rented from this location numerous times now. Very professional!

Ronald V. 
Évaluation :
5

This was my first thanks 😊

carloyn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY W. 
Évaluation :
3

I was very disappointed in u haul. I made a reservation several weeks in advance to pick up my truck on Saturday. I received a call that Friday at 8:30 pm stating my truck would not be ready until Sunday morning. My movers were supposed to start loading at 7am but because of the delay it did not start until 11 am which put me way behind. It would have been nice if the truck was ready when promised.

Julie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark E. 
Évaluation :
5

Best location we have ever rented U-Haul . They were really on top of things.

Connie D. 
Évaluation :
5

Nothing at this 78 Zion crossroads The young man was very helpful and awesome and did everything in a timely manner

stacey V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney F. 
Évaluation :
5

Everything was quick and easy.

Rhonda T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARY W. 
Évaluation :
5

Issues with uhaul and computer. Caused us to have to wait and talk with someone from uhaul on the phone.

Jeffrey K. 
Évaluation :
5

Location and staff are always accommodating.

Ralph P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

Very friendly and professional folks.

John D. 
Évaluation :
5

Dave at Hilltop was wonderful - very responsive when we had questions!

Elizabeth M. 
Évaluation :
5

Very helpful staff. Thanks!

VINCENTPHILIP L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fitzgerald B. 
Évaluation :
5

Owner goes out of his way to make sure you have everything you need. Would definitely use this location again.

Jake S. 
Évaluation :
5

Hilltop was a pleasure to work with!

Steven G. 
Évaluation :
5

Fast service

Alan V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
5

This place is great I strongly recommend this place for all your uhaul needs

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

June A. 
Évaluation :
3

The place was hard to find, but the rest was excellent. David was courteous and helpful, and everything went out without a glitch. Thank you! Mark

mark L. 
Évaluation :
5

Everything worked out great, appreciate the service

Ronald V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wes W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon T. 
Évaluation :
5

I have rented here before and will do so again. Although the U-Haul business is combined with a market for fresh local produce and seafood, the owner keeps a close eye on rental customers' needs. The inventory typically includes what I need, so it is a one-stop experience.

Ray F. 
Évaluation :
5

Nothing!

nancy B. 
Évaluation :
5

Last minute rental. Fast, friendly and courteous.

charles S. 
Évaluation :
5

Nothing, what a unique place to pick up a rental truck, but it was a better process with Hilltop Seafood & Produce than I've had anywhere else. It was quick and easy and I didn't feel like I was being taken advantage of. Will definitely recommend them and will be using them in the future.

Christian H. 
Évaluation :
4

The Truck had a mask in it, cigarettes butts, and was sticky.

BONNIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine M. 
Évaluation :
5

When I reserved the truck online, I was allowed to select and schedule a location Fluvanna self storage that is no longer renting trucks. The manager at Hilltop produce in Zion crossing was able to help avoid a problem by securing a truck for us.

Frederick J. 
Évaluation :
5

Dave and his team are always very helpful. I can always count on them for a positive uhaul experience.

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF K. 
Évaluation :
5

Everything was and went very good !

george D. 
Évaluation :
5

Great to deal with.

Jeffrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Very friendly and helpful service

YOSSI C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold J. 
Évaluation :
5

top of the line uhaul dealer.....cares

David H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMESMICHAEL C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HARRYJEFFREY M. 
Évaluation :
5

Great service thank you so much

DAVID G. 
Évaluation :
5

David and his staff always have a clean shop and excellent customer service.

Daniel M. 
Évaluation :
5

Vehicle was ready as promised. Easy check out and check back in. Very professional and nice people.

Thomas R. 
Évaluation :
4

The cab of the van had muddy foot prints throughout. The person at the rental location forewarned me that the cab was not clean. The back of the van was clean and in good shape.

marcus F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WARRENRILEY C. 
Évaluation :
5

Great place easy in easy out, great people to deal with..

KURTDAVID G. 
Évaluation :
5

Thank you for such great service.

billly L. 
Évaluation :
3

Internet reception. It took 45minutes and multiple reboots for me to stay connected to the internet to process checkin. I could not process the return on my own and had to go into the business. Please help improve internet reception there as I will likely go with Penske when I rent again next month.

Clay H. 
Évaluation :
5

Have the trucks in the preferred area or open office. Not it a closed location.

Carlotta B. 
Évaluation :
5

The person give the rental is a wonderful person nice to talk to him and him Izzy I will recommend this place to anybody

juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
4

Prompt courteous service. This is my preferred U-haul location in this area.

rich W. 
Évaluation :
5

There is no lighting at all to drop the uhaul off which can be very dangerous. I believe I came after hours but either way at 6PM I couldn't see my hand in front of me is how dark it was but overall very convenient

Latasha Y. 
Évaluation :
5

Very helpful and welcoming I would definitely use them again for and moving needs!!! Merci

NATHANIELCHRISTO W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

will M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew S. 
Évaluation :
5

Great!

tom M. 
Évaluation :
3

The truck was dirty - windows and floors, etc. It was far from my house, and they would not print a hard copy of the paperwork. The manager was helpful when hooking up the auto transport.

CATHERINE R. 
Évaluation :
5

I did the online checkin so pickup took just a matter of minutes. The owner of the shop was friendly and help me with the hook up.

KEITH M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
5

David provides outstanding customer service. I have rented multiple times over the last 6 months and the variety of equipment and service I require is demanding. Whatever the situation, David always comes through. Excellent operation.

George B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID R. 
Évaluation :
5

The Owner Dave was incredibly helpful the entire process. Très sympathiques et professionnels.

Daniel M. 
Évaluation :
5

No comments for improvement. Owner David was friendly, paperwork was quick, and the truck was ready to go. Appreciate your help and will definitely reach out here first the next time I need a truck to move.

Joshua N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAREY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kieth K. 
Évaluation :
5

Mr Hall was great everything was great. Thanks

Ben M. 
Évaluation :
5

Service was friendly and great we're going to be a repeat customer at this location!!! The kind of place that makes the customer happy!

morman T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
5

Excellent customer service!!! Top notch location for ease of picking up or dropping off equipment. I won't go anywhere else to rent UHaul equipment. Very timely and courteous service!! The best in the area!!

BRUCE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Great communication and appreciate the reservation. Would rent again from this location.

Mark M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather B. 
Non les évaluations ont été soumises pour cet établissement.

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