Le client n'a pas laissé de commentaire.
Rebecca B.
Customer Reviews for Hitt Da Spott
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very nice beautiful attitude
Cynthia H.Friendly customer service, good value The site itself is a patch of dirt and overgrown grass which is not appealing.
steve K.Each time I rent a uhaul I will come to this location! The operators were extremely personable, accommodating and knowledgeable! Moving can be frustrating so it was a breath of fresh air to know that my equipment was clean, ready on time and extremely affordable.
Aaliyah N.They were super friendly and helpful !
Savannah M.Don't accuse customers of stealing dollys and moving equipment when you never put them there in the first place so you don't have to check cameras
Eduardo G.The door was locked when I got there, but a man came out and asked what I needed. He invited me in, where his wife and daughter were watching a talk show on TV. He entered my info fairly quickly, and then took me outside to hook-up the trailer pretty quickly. He was very friendly and helpful. When I returned, it was raining, and the lot for the trailer was extremely muddy. All in all, I didn't have any real problems, and the location was ideal for me, but I sometimes prefer to not use the "Neighborhood U-Haul" locations, although the "regular" U-Haul locations are sometimes a lot slower.
Paul P.Great location! Staff are incredibly helpful!
Monique M.The inside of the office was cluttered and hard to walk through but the customer service was excellent
Clemente V.Great customer service and efficient check in and check out. Great experience overall.
Alok S.Outstanding service
dwayne R.The service was professional and friendly but the cabin was not clean and they run out of moving blankets we had reserved online
Tak C.Excellent service and equipment. If we ever need another u-haul, we will be going to Hitt Da Spott. The owners are competent, funny, and super easy to work with!
Sonia P.Amazing customer service! Won't rent anywhere else again!!
Noah M.Everything is great
Tasie H.Nothing. I rent at this location frequently. They are always friendly and professional. And it is very convenient because it is close to my house and business.
Roderick R.Awesome, nice, and helpful family runs this store, they're all great!
Darrin J.store closed at noon and I returned my trailer around 1 pm. Self-check-in was not an issue.
CHARLES B.Very professional and kind.
Anthony O.Not happy at all! The truck was not on full when I got into drive.Didnt think to ask OR TAKE A PHOTO. I paid in advance for 20 miles. Drove 19. Miles rt.I didn't know to fill,FUEL, back =19 miles of driving.HOW DO YOU DO THAT EXACTLY? Charged by the visual of the gas tank???? How off is that! I am charged $ 16.more for gas.Plus milage. This practice is bogus. More professional calculat miles to the gallon. What ever wont do this business again.
Therese R.Fast service, very friendly and family oriented. No issues or problems with the process. Vehicle was available and ready with no problem. Quick return process as well.
Vanda E.Love this location. My new go-to spot! They owners are so kind and helpful!
Courtlynn N.Purrrfect
Jennifer V.Nothing. Best customer service
TabathaStewart B.Excellent service at this location!
Brett O.Great Service and Customer Service as always!! I always recommend Friends, Family, & Businesses to this location!! Keep up the GREAT WORK!!
DeMarco M.The owners and employees of Hitt Da Spott were exceptionally friendly, knowledgeable and willing to assist me throughout all phases of my truck rental from pickup to the dropoff. I highly recommend Hitt Da Spott and I won't hesitate to do business with them again. Pro Tip: There is a foot trailer on site that has one of the best cheeseburgers with grilled onions in Austin.
John M.Excellent customer service
CURLEY A.Great service care about there customers will always do business with them
Roselyn L.I've been using this location for several years for personal and work. The location is easy and the staff/owner are always friendly and efficient.
Scott D.Good people and service, thanks!
Steve W.Excellent on the pick up spot.
terell J.The staff was nice and friendly too. Drop off was easy
Sergio E.Great customer service, very friendly. Quick process.
Daniel R.I was very pleased with the service I received at this location! The staff was extremely kind and helpful. Will definitely be the place I will go back to anytime I need a truck!
Kathy R.The gentleman helping me was very friendly and made the rental very easy.
Tim D.Nice people and good music in the front lobby. It would be nice if the lobby were more tidy with better lighting.
Michael L.Un travail bien fait
Chien N.The gentleman who helped me get my trailer was great to deal with and had me setup and rolling in no time, very good experience!
Jordan B.Excellent customer service and very easy to work with. Our company will only use this location moving forward.
Jacobe B.Very professional and friendly. Good vehicle and equipment.
Gary N.Friendly staff with good taste in music. Equipment was clean and well maintened. Was good at explaining terms, coverage, etc.. Excellent customer service.
Justin Y.Great service
zayda M.Excellent service à la clientèle
Christian D.Great customer service!
MONESCISA B.Great folks and customer service
John G.Very nice staff.
Mariah A.Love this location it's by far the best U-Haul location I've been too and I've lived in over 15 states. Nice little family owned business with great customer service and their cars are so well maintained and clean. I had left my 175 dollar a month parking pass in the vehicle I was renting then called the day after the return and they had it held to the side for me !!! 5 stars
Noah M.Great relaxed guy that was setting me up. Very nice and answered all my questions clearly
Adrian M.Great customer service! Wouldn't hesitate to rent with them again!
Christian I.Quick process with basic information required and your good to go. Very friendly family environment. When I returned the truck, I was greeted by owner to park the truck for me. Instant notifications via text message and emails. Overall it was a professional experience.
COnnie A.Friendly and enjoyable staff. Made the rental process easy.
Richard B.