Évaluations des clients HM Khosh 76

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de HM Khosh 76

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DIANA D. le

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Le client n'a pas laissé de commentaire.

Luis H. le

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At the very least, the personnel at the first location was helpful despite the truck not being there at all.

Eric D. le

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The location doesn’t know anything about anything regarding u-haul. To extend the rental, you want to charge a full day? Rip off. I drove the truck less than 20 miles, (1/8 of the tank) and you’re gonna charge me $21 for ez fuel sale? Horrible, it was less than full when I picked it up, expecting me to fill it all the way back up? No. I expect a full response from this complaint. Or else U-Haul will never have my service or service from anyone I know.

Michael S. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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Saed is an awesome customer service provider.

james F. le

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Le client n'a pas laissé de commentaire.

JUAN G. le

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I thought everything went very good.

Teresita T. le

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Le client n'a pas laissé de commentaire.

Maribel F. le

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Very convenient location and stuff very nice and bilingual much better.

teresa C. le

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Nothing bad to say

Nagapet G. le

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Great service

Julie P. le

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Perhaps have a little more gas in the van when it’s picked up. They knew I was coming. Woman who took care of me was great! (didn’t get her name)

Thomas P. le

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Le client n'a pas laissé de commentaire.

Kaylene C. le

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Quick, fast, easy service. Staff was friendly! When I returned the Uhaul I needed to order an Uber back home but my phone died and they let me charge it enough so I can order one. I think other places would've turned me down. Says a lot about their customer service!

Carol G. le

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I rented this U-Haul on line, first it was suppose to be till 11:30 am, the lady and man at gas station did not confirm this, it was dirty from previous people. When I returned it at 2:am I was told my 19.99 rental was now 98.99. After explaining to man it was a mistake if he could help, he said no I just work here.

Dawn P. le

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Extremely courteous and attentive. Refreshing!

Julie P. le

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Said (not sure if that’s how he spells his name, could be “Sayeed”) was very nice and very helpful.

Shant M. le

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Le client n'a pas laissé de commentaire.

noble W. le

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I think the mileage charge is little high

Matthew L. le

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The truck was perfect. Easy to load and drive. The only way it could have been better is if someone else moved the heavy furniture for us.

Mona M. le

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Great customer service. Fast & friendly.

Steve B. le

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I called 818-988-7008 to ask them if I can keep the truck longer than 4pm. Someone picked up and said please hold. I was on hold for 34 minutes. After 34 minutes of wasted time, I hung up without anyone coming back on the phone. During peak hours and dates, adequately staff your phone operators.

John N. le

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The customer service was outstanding... Very easy and quick. Thank you for being the best

andy M. le

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Very nice lady..

Steffan C. le

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Le client n'a pas laissé de commentaire.

Ken W. le

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I reserved a furniture dolly and it was not available when I picked up the truck. Also, I reserved 2 dozen furniture pads and only 6 were available. These reserved items were clearly visible on my reservation. I called the day before to make sure all items were available, and I was assured they were. Very poor service.

Vanessa S. le

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Charged for insurance when I opted out of insurance.

Sidonio L. le

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The truck was not cleaned and it was dirty inside. Also I was charged for more mileage than I drive it. Why was there a mileage charge in the first place if I am already paying for the daily rental. Does muy make sense. I am very disappointed and I would not rent from U-Haul again if need to.

hovanes-john Y. le

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Le client n'a pas laissé de commentaire.

Lisa D. le

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The drop off location was supremely good and kind. They were 24hours service too, which makes it beautiful for me, very convenient. Less travel in traffic. However, you do need to teach them how to rent out the Dolly, because they could not do it. They said they did not have the appropriate features in their system to do rent me a dolly. It would be be difficult for me to travel to another location in traffic to rent one.

James S. le

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It was just a gas station. Not much U-HAUL activity, but fine for turn-in. Had to wait while they logged in to your web site. Otherwise, they were very nice.

Joe T. le

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Le client n'a pas laissé de commentaire.