Le client n'a pas laissé de commentaire.
REYMUNDO F.
Customer Reviews for Hoerners
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly, made sure I knew everything about the truck and even helped me with a frozen latch in the back before I left :)
JUSTIN JOHANNES N.Very pleased with the service. Quick and easy process. Gentleman that cared for my order was polite and helpful.
STEVEN WAYNE S.Always quuck and easy to get in and get out.
SELEDONIO M.VERY nice and friendly this place is a 5 star person for uhaul.
Robert H.I made my reservation about a month before I needed the truck and then the day before I needed it they told me the truck wasn't available. You need to improve your reservation system.
LOUIS ERIC L.This location is super easy to work with. I use the online reservation system and it is always quick and easy to get in and out!
Seledonio M.S.O.
BLAINE JORGE G.the guy was very helpful. credited me for blankets i never got.
RONALD JAMES E.This drop off should have called when truck wasn't dropped off. I am not responsible for their error. Employee was the one who advised me the other drop off was still listed as legitimate business on their website. Obviously the pick up site read both locations and told driver he had a choice. And this is my fault?
JORDAN JAMES L.A sign @ the road or something with Uhaul @ the road
Jamie P.Great service and extremely helpful in order for my experience to be so good. Thank You Dave
David B.Couldn't have asked for a more wonderful experience with u haul in Michigan and florida, thank you
Roberteugene S.Dick at Hoerner's went above and beyond, had the trailer ready on time and did extra work on computer to have my paper work ready when I arrived. Excellent service.
joe W.Very friendly staff. Extra helpful.
melissa W.Nothing, everything was great
DANIEL W.Ran like a "Swiss Clock". The reservation, check out, check in were all quick and seamless. I really appreciate the preparation and professionalism. The emails are such a great move. I knew exactly where everything was the entire time. Thanks
DAVID B.Great and easy to work with on this project. The scheduling, pick up and service were all smooth and professional.
DAVID B.Even though I changed the date, if Chesaning would have been able to verify with me, I would have dealt with them. I would inform the next customer that pick-time is important to be kept. Be careful about getting your directions from the national location. Call the location that you are going to deal with for directions on how to get there.
Jerry C.Great srervice
MARTIN H.The location is good for me. And likewise good service
MARTIN H.Good service
MARTIN H.It's good the way it is
MARTIN H.Good trucks good service
MARTIN H.richard gives you good service i like it works for me
MARTIN H.Good as is
MARTIN H.the service guy was rude. he couldn't find our contract and then when he did, tried to charge us more than we we're quoted and also told us we weren't set up for a one way trip even though our contract was clearly set up that way. Luckily we had the contract with us that we printed from online.
Stuart S.Let people know about the hidden expensive with the overall price.
Nothing it's great now
MARTIN H.Don't change any thing. It's a good bargin
MARTIN H.Good location and service customers should be happy
MARTIN H.Headlights on this unit need adjustment, they are almost useless at night.
Chuck L.The guy who waited on me was very nice however I felt his frustration with you computer system that was not working and giving him problems update your system and the other thing was when I when to put gas in the gas cap was broke off and I could not put gas In like I was suppose to even the gas station guy could not get it other than that it was very helpful
Jenny B.I called the 1 800 number to make a reservation an they set it up where it was cost efficient for me. I picked the truck an trailer up an the guy at the pick up location changed it because he said the 800 number was wrong an they never know what they are talking about. He changed the reservation. It was confusing to me what was going on an how much it was gonna cost. So I didn't get any mileage covered an he changed drop off location on us. It was hard to tell who was ripping us off the guy at pickup location or 800 number. I asked for an explanation from the guy from pick up location an he said he couldn't explain the charges it was to complocated just trust him. He told me he charge me 1 mile not 0,4 i was originally told by the 800 number.
Chad H.We've moved nearly 20 times and this was our best location experience ever. Convenient and top of the line professional at Check Out and Check In...Awesome and keep up the great work.
David B.perfectly meet my needs
Jerome W.Rien
Mike M.Great to deal with, would do it again!
SUSAN N.The man that ran the place was very nice. If I would have known the rate was that high I would have gone elsewhere.
Ed C.Very helpful and knowledgeable. Great experience.
WENDY O.the only thing was the unit had a leak,got some of my thing wet....
bonnie G.The staff was very friendly and helpful.
cathren D.Very helpful and supportive.
Ralph R.Everything was fine. No problems!
LIZ S.Courteous, polite and helpful.
BRENDA S.Very courteous and helpful thank you for the great service
ELIZABETH J.